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Microsoft Entra ID Protection vs Microsoft Identity Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Omada Identity reduces costs and improves security through automation, rapid implementation, and effective account management despite minor issues.
Sentiment score
4.8
Organizations saw ROI in three years with Entra ID, appreciating time savings and reduced login hassle despite high pricing.
Sentiment score
6.5
Microsoft Identity Manager is used for compliance and security, with some noting a 15% ROI and time savings.
Omada Identity has definitely helped us save time when provisioning access for various identities.
There is a return on investment in terms of time-saving, control, and ease of manageability of the environment.
 

Customer Service

Sentiment score
6.6
Omada Identity's customer service is mixed, with quick responses praised but delays and outdated documentation criticized. Improvements ongoing.
Sentiment score
6.6
Microsoft Entra ID Protection support is generally well-rated, but experiences vary based on subscription type and available resources.
Sentiment score
6.8
Microsoft Identity Manager customer service is knowledgeable but varies in response time and accessibility, with improvements desired.
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
first-level support lacks expertise
We classified it as a critical problem, and they accepted our classification and helped us quickly.
They often refer to internal blogs, which doesn't offer much new information and can limit our capabilities in troubleshooting.
Tickets often bounce from person to person, requiring the sharing of information multiple times.
I rate the technical support nine out of ten.
It is important to get to the right engineer quickly, but the process sometimes involves multiple levels before reaching the best support.
The technical support is of good quality
 

Scalability Issues

Sentiment score
7.7
Omada Identity offers excellent scalability and integration, efficiently adapting to organizational needs with high user satisfaction despite speed concerns.
Sentiment score
7.8
Microsoft Entra ID Protection efficiently scales from SMEs to enterprises, offering flexibility and seamless adjustment to varying business demands.
Sentiment score
7.3
Microsoft Identity Manager is scalable for enterprises but may not be cost-effective or efficient for smaller or very large setups.
The scalability of Omada Identity is excellent; they offer flexible pricing for licenses, accommodating both full accounts and lighter identities, which makes it truly scalable.
Since it is a cloud computing product, it can accommodate a range of company sizes, from a few users to large businesses.
There are no issues with scalability up to your license limitations.
We haven't experienced problems with Microsoft Entra ID Protection.
In terms of scalability, Microsoft Identity Manager allows management of up to 400,000 objects with a standard configuration.
 

Stability Issues

Sentiment score
7.5
Omada Identity is stable but faces challenges in audits and integrations, with users desiring better bug support and communication.
Sentiment score
7.2
Microsoft Entra ID Protection is stable and reliable, though occasional bugs and infrequent outages occur during integrations and authentications.
Sentiment score
7.6
Microsoft Identity Manager is highly stable, but some users face challenges with SharePoint integration and system performance changes.
In terms of stability, I rate Omada Identity a nine out of ten.
We have experienced too many unexpected errors on a daily basis.
I would rate the stability as having no downtime.
Not all conditions can be satisfied at all times, leading to some employee or user accounts experiencing deviations and syncing issues.
 

Room For Improvement

Omada Identity needs interface updates, better scalability, improved documentation, and enhanced performance for a more efficient user experience.
Microsoft Entra ID Protection requires enhancements in user interface, scalability, third-party integration, documentation, and simplified management processes.
Microsoft Identity Manager needs improved integration, support, and documentation, while reducing costs and enhancing features compared to competitors like Okta.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes.
The deployment of Omada Identity is complex; the product is not brilliantly documented.
If there was some level of backup mechanism available with quick restore functionality, that would be beneficial.
Microsoft has not offered control over how they calculate high or low-risk scenarios.
There is no write-back feature from the cloud to local, which would allow me to use my own credentials from the cloud tenant securely.
The current policy management features are limited, and custom, flexible policies would be ideal.
While the initial setup of Microsoft Identity Manager is not completely complex, migrating or upgrading to a new version can be complex and requires multiple backups to ensure it goes smoothly.
 

Setup Cost

Enterprise buyers find Omada Identity competitively priced on-premise, but costly in the cloud, with negotiable licensing and setup.
Microsoft Entra ID Protection costs $5-$6 per user monthly, with pricing complexity varying by company size and included features.
Microsoft Identity Manager is typically included in premium licenses with varied opinions on cost-effectiveness and decent bundled value.
They are lower than some of their competitors.
the product itself is said to have a good price, although the support can be expensive.
Entra ID Protection is not badly priced, but some clients, especially in medium to smaller scale companies in third-world countries, find it quite expensive.
Microsoft Entra ID requires additional licensing components.
The pricing for Microsoft Entra ID protection is not expensive.
Microsoft's licenses are bundled, allowing access to multiple services, which is beneficial.
The pricing of Microsoft Identity Manager is expensive.
Regarding pricing, setup costs, and licensing of Microsoft Identity Manager, it has a couple of cloud connectors that can sync directly with the O365 admin center, which is good enough.
 

Valuable Features

Omada Identity enhances security with governance, automation, integration, and user-friendly interfaces, streamlining identity management and administrative tasks.
Microsoft Entra ID Protection enhances security with multifactor authentication, identity governance, and adaptive threat detection integrated with Azure.
Microsoft Identity Manager features seamless integration, robust security, and user-friendly interface, enhancing identity and access management across environments.
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
Technically, the product does everything one would expect from an identity and access management platform.
Omada Identity solution is that it covers most of the concepts of IGA.
Having a single sign-on feature with Entra ID ensures seamless access to various applications, even those with significant security constraints.
These features ease the job of security analysts, providing a better vision of user activities and potential risks.
We use automated remediation for logon purposes and error purposes. It remediates issues and provides just-in-time access when applicable.
The features of Microsoft Identity Manager that have been most impactful in improving security and compliance include the granular policies, report, and the ability to gain end-to-end visibility for each user.
These features have been impactful in improving our security and compliance.
The best features of Microsoft Identity Manager are its 100% compatibility with Active Directory.
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in Identity Management (IM)
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
User Provisioning Software (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Customer Identity and Access Management (CIAM) (3rd)
Microsoft Entra ID Protection
Ranking in Identity Management (IM)
6th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Microsoft Security Suite (9th), Identity Threat Detection and Response (ITDR) (1st)
Microsoft Identity Manager
Ranking in Identity Management (IM)
10th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.1%, down from 3.5% compared to the previous year. The mindshare of Microsoft Entra ID Protection is 1.1%, up from 1.0% compared to the previous year. The mindshare of Microsoft Identity Manager is 2.9%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
Omada Identity3.1%
Microsoft Entra ID Protection1.1%
Microsoft Identity Manager2.9%
Other92.9%
Identity Management (IM)
 

Featured Reviews

Lars Henrik Jensen - PeerSpot reviewer
Faced deployment delays and daily errors but have streamlined access reviews and improved termination processes
The deployment of Omada Identity is complex; the product is not brilliantly documented, and it lacks the same level of documentation that could be found for systems such as SailPoint or Saviynt, making it harder to find material or help online, particularly with Omada Cloud. The system performance of Omada Identity is inconsistent; we've been analyzing this issue together with Omada, but we haven't been able to resolve whether the problem lies on their side or my client's side, which causes long response times and long run times in Omada sometimes. Omada Identity does not help deploy IGA within 12 weeks; the time frame for applying the rapid deployment solution was much longer than expected, and I am unsure if it is built on best practices across all systems. When we receive an error or system message from Omada Identity, it's very hard to decode what it means; we have had serious issues in daily imports that we can't explain, indicating a need for improved stability. The comprehensiveness of out-of-the-box connectors that Omada provides differs; the connectors for Microsoft and Salesforce are good, but for SAP, they are basically non-existent.
Ankit Gupta. - PeerSpot reviewer
Comprehensive identity management enhances security and access controls with advanced integration
The monitoring from Microsoft Entra ID Protection provides great visibility at a granular level. It provides all the details, including IP address, username, and permission or error logs. This information is available in both the audit log and regular log. The alert functionality supports general day-to-day monitoring and any violation or trigger for errors. Microsoft Entra ID Protection's features are suitable for all sizes of companies. It's a must-have product because traditionally Active Directory was used for identity and authentication on computers. Now, with hybrid capabilities, every company of any size needs these features and tools. I rate Microsoft Entra ID Protection ten out of ten.
RameshKumar9 - PeerSpot reviewer
Supports reliable identity management and custom policy design
Microsoft Identity Manager can be improved by integrating it with Entra ID as a SaaS application or by having a cloud-based connector, as it is currently limited to on-prem scenarios, and a combination of both would be a great solution compared to competitors such as SailPoint or One Identity Manager. While the initial setup of Microsoft Identity Manager is not completely complex, migrating or upgrading to a new version can be complex and requires multiple backups to ensure it goes smoothly.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
8%
Government
8%
Government
11%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise42
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
I'm not fully aware of the pricing details, which are managed by higher management; however, the product itself is sa...
What needs improvement with Omada Identity Cloud?
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks req...
What is your experience regarding pricing and costs for Azure Active Directory Identity Protection?
The pricing for Microsoft Entra ID protection is not expensive. It varies based on the company's size and quality.
What needs improvement with Azure Active Directory Identity Protection?
A potential area of improvement in Microsoft Entra ID Protection could include backup-level capability or snapshot ca...
What is your primary use case for Azure Active Directory Identity Protection?
I mainly use Microsoft Entra ID Protection for several integrations, including the hybrid AD architecture and the Azu...
What do you like most about Microsoft Identity Manager?
The product’s simplicity and integration are valuable.
What is your experience regarding pricing and costs for Microsoft Identity Manager?
Regarding pricing, setup costs, and licensing of Microsoft Identity Manager, it has a couple of cloud connectors that...
What needs improvement with Microsoft Identity Manager?
Microsoft Identity Manager can be improved by integrating it with Entra ID as a SaaS application or by having a cloud...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
Azure Active Directory Identity Protection, Azure AD Identity Protection
MIM, Forefront Identity Manager, FIM, MS Identity Manager
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Information Not Available
Dow Chemical Company (Dow), Whole Foods Market
Find out what your peers are saying about Microsoft Entra ID Protection vs. Microsoft Identity Manager and other solutions. Updated: September 2025.
872,706 professionals have used our research since 2012.