Micro Focus Operations Bridge Reviews

First case of installation of the tool with the business branch of a French telecom provider.
We installed the tool with SiteScope, Network Node Manager and Network automation.
I don't remember the exact environment but we had more than 2000 network nodes and a number of servers.

Installation of a preprod and prod environment. Not much customization. Some rules for enriching and installing the different connectors. Some business view was created too

Great experience but I moved to network automation for a new project.

the implementation of Operation Manager made it possible to centralize the events of several supervision tools such as sitescope, Network node manager or Nagios.

This is one of the big advantages of the product, the connectors developed by microfocus.

All the enrichment part allowed to reduce the processing time of support tickets. All the information was already present in the alarm.

We could have gone further with the connectors to the ticketing tools.

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the most important aspects in Operation Managers are:

* The total environment provided by microfocus. All the tools can be implemented together with a certain ease.

*A lot of documentation provided by Microfocus and a fairly large community. The forum is provided in response from members.

* Enrichment is also a strong point but also found among competitors

level 1 technical support is incompetent. I'm almost afraid to open tickets because I know I'll be asked the same thing 8 times.

The price is very expensive for a tool that doesn't evolve very quickly compared to competitors.

I've been working with the solution for five years.

We haven't faced any stability issues. There hasn't been any crashes or glitches.

We haven't faced any issues with scaling the solution.

lot of bug with queue

We've been in contact with technical support, and we find it to be unreliable. They always ask the same questions and they don't fix the problems. We're very unhappy with the level of support they provide.

We're currently looking at switching to Canopsis, which is an open-source product. It has all the modules we need and it's absolutely free. It's very similar to Operations Bridge, for the most part.

I didn't participate in the original setup, so I'm unsure as to if it was straightforward or not.

The solution itself is quite expensive. We did have to pay extra for technical support when we purchased the solution, however. It was included in the price.

We don't have a relationship with the solution; we're just a customer.

It's a good solution overall. On the market, there aren't many other solutions, other than maybe BMC or a few more. It's expensive, but it's very good.

I'd rate the solution eight out of ten.

The solution is mainly used for server monitoring as well as consolidation integration with the various data sources. We use this for where we want to consolidate event performance rates and capture all those tools that were a single unit.

The even consolidation is great and the extract mechanisms give you very good correlation features.

The stability is good.

I've found the solution to be very scalable. 

The setup process can get a little bit complex. 

There is new development happening, however, it's important that certain legacy applications should be supported in the future.

I've used the solution for eight to ten years at this point. 

It's highly stable. It's worked well for me for eight to ten years and I haven't had any issues with bugs or glitches. It doesn't crash or freeze. It's very reliable and the performance is good. 

The solution scales quite well. It's not a problem at all. If a company needs to expand it out, it can do so.

The initial setup is not exactly straightforward. It's complex as it's not just one product. It has to integrate with many other products. A standalone product can be simple, however, when you have an integrated environment, definitely the complexity is increased. How you design it and whether it is standalone dictates the process. Every setup is unique and different according to each individual company.

The cloud version does have a subscription cost.

While the solution is on-premises, we also have a cloud deployment that has just started. It's available via subscription and companies can use both models. 

I would rate the solution at a nine out of ten. We've been quite happy with its capabilities and have been quite pleased with that solution overall.

We use Operations Bridge to monitor our environment.

Similar to Micro Focus Network Node Manager, the most valuable features of this solution are its modern look and usability.

It is easy and quick to use.

Both are very powerful tools. It is not necessary to program. We can program less to make it worse, which means that fewer side scripts are required to make it work.

When we complete the security requirements, it is hard to manage. If we miss or skip a step, it is very difficult to find.

I have been working with Operations Bridge for one year.

As we use it fully in production, it will also be interesting, but for now, it is stable.

Operations Bridge is a scalable product.

In the beginning technical support was a bit taken back, possibly because they did not realize that we were more technical.

You start off the same way you do with IBM. You start with the first level, then the second level is when it is difficult to resolve issues.

Now, things are better. We have access to an engineer, and it's very fast. They take care of us, and they trust us. When we issue a report with an issue, they resolve the issue very quickly.

We also use Micro Focus Network Node Manager.

The installation is complex when trying to set up the security other than that it's easy.

The pricing of Operations Bridges is acceptable to us.

Overall, it's a very good solution.

I would rate Operations Bridge an eight out of ten.

It is mostly used for event management. We use it to consolidate events from different data collectors.

The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events.

The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console.

It can maybe have some more AI functions because most of the other tools are going in that direction.

I have been using this solution for around two years.

It is stable. It has got high availability.

I haven't done that yet, but its scalability must be good. It must be easy to add new servers.

In terms of usage, mostly the operations teams work on these events. We have a team of around ten members.

Their support is good. The community is also helpful.

It was pretty straightforward.

It was actually management's call, so I didn't get a chance to look at other tools.

I would rate Operations Bridge an eight out of ten. It is a very good solution for event management and agent-based monitoring.

We are using this solution for incident management, and event automation.

In Micro Focus OBM, everything was controlled at the node level and now everything can be controlled at the console level. 

It's a very good product overall.

The pricing could be improved.

I have been using Micro Focus Operations Manager for ten years.

We are using the latest version.

It's very stable.

It's a scalable solution. 

We have approximately 45,000 users in our organization. 

We are only working with two products, one is Micro Focus Operations Manager, and the other is Orchestration, that we are trying.

It's very easy to install.

We have a team of 15 members to deploy, maintain, and support this solution.

The cost is very high.

We plan to continue using this solution. We are already working on a new project using Micro Focus and I recommend it for other users.

I would rate Micro Focus Operations Manager a nine out of ten.