

OpenText AI Operations Management and Devo compete in the domain of IT operations and analytics solutions. Devo has the upper hand with users appreciating its advanced query capabilities and ease of real-time data analysis.
Features: OpenText AI Operations Management focuses on event correlation and integration with IT systems, enabling centralized monitoring and management. It offers consolidation of alerts and enhanced visibility. Devo provides high-speed analytics and easy-to-use Activeboards for data visualization. It is valued for its simplicity and integration capabilities, alongside its multi-tenant architecture for seamless data segregation and security.
Room for Improvement: OpenText AI Operations Management users desire simpler setups, better reporting features, and improvements in automation and UI updates. Devo faces critiques for its pricing, particularly around metadata and parsing costs. It needs enhancements in pre-built monitoring, case management, SecOps module integration, and Activeboards' visual analytics.
Ease of Deployment and Customer Service: OpenText AI Operations Management often requires complex on-premises installations, challenging users during deployment. Customer service is mixed, but improved by FlexCare for higher-tier issues. Devo offers easy scalability with its cloud architecture and generally positive customer service, although there can be complexities in data ingestion support.
Pricing and ROI: OpenText AI Operations Management is high-priced with a complex licensing model, yet offers significant ROI through automation features. Devo is praised for its straightforward pricing based on data ingestion, though users should be aware of cost implications related to metadata parsing. Both provide considerable value, with Devo noted for cost efficiency relative to its extensive features.
OpenText goes out to bring the right people to answer any inquiries I have.
My team works with the customer success team for technical support and customer service for OpenText AI Operations Management.
The stability and scalability depend on architectural considerations and the company's specific situation.
We are following approximately 10,000 metrics and logs, and the platform performs pretty well.
Integrations with other sandboxes could be improved to better interpret data using AI and machine learning models.
Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized.
Splunk is more business-friendly due to its prettier interface.
With its automation capabilities and runbooks, it reduces after-hours costs by automatically handling recurring issues and known scenarios.
When they see a spike in a line chart for a failed login, which could be a true or false attempt, they can click that spike, and a table widget on the same active board instantly populates with raw logs of data for those specific failed logins.
This integration ensures that when monitoring systems alert and subsequently resolve, tickets are automatically created and closed.
We have a platform where we are collecting metrics, logs, and traces for OpenText AI Operations Management, and if there is an anomaly, we directly open a ticket in our ITSM system.
| Product | Mindshare (%) |
|---|---|
| OpenText AI Operations Management | 4.5% |
| Devo | 4.5% |
| Other | 91.0% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 7 |
| Large Enterprise | 35 |
Devo offers powerful visual analytics, real-time data querying, and log integration capabilities within a cloud-native, multi-tenant architecture, supporting extended data retention ideal for long-term analysis and compliance.
Devo is recognized for its Activeboards, which facilitate visual analytics. High-speed search capabilities and real-time analytics enable efficient data manipulation and querying. Its multi-tenant architecture supports effective data segregation and customization tailored to distinct business needs, enhancing its value for handling complex log integrations. With extended data retention of 400 days and a cloud-native architecture, Devo is a robust platform for long-term analysis and compliance requirements. Though opportunities exist to improve browser stability on large searches, SOAR integrations, and its parser capabilities, Devo remains essential for incident response and security monitoring, offering centralized data storage and analysis.
What are Devo's most important features?Devo is extensively used in industries focused on incident response and digital forensics, centralizing data for security monitoring across hybrid environments. Organizations benefit from its ability to store and analyze aggregated logs, creating alerts and dashboards to enhance visibility for network and endpoint activities in multi-domain settings.
OpenText AI Operations Management centralizes event correlation and monitoring across infrastructures, prioritizing scalability and automation for efficient alert management. It empowers organizations with transparency and insights essential for effective IT resource management in hybrid cloud environments.
OpenText AI Operations Management offers comprehensive solutions for event correlation, integration, and centralized alert management. With capabilities that streamline operations, this tool supports efficient IT management across AWS, GCP, and on-premises environments. Despite requiring improvements in performance and usability, its robust reporting and seamless monitoring provide valuable insights for root cause analysis. Users leverage this platform to integrate event data, automate incidents, and manage hybrid infrastructures effectively, making it a key component in enhancing service perspectives globally. Its heavy architecture and reliance on Java and Flash, coupled with complex licensing and pricing, necessitate attention to functionality and support areas.
What are the key features of OpenText AI Operations Management?OpenText AI Operations Management is widely implemented in industries requiring comprehensive monitoring capabilities. Organizations benefit from its ability to consolidate tools and manage events effectively across hybrid environments. The integration of incident automation and performance evaluation tools is particularly beneficial for those looking to enhance compliance support and reduce response times. Despite some challenges, the platform remains a valuable asset in managing complex IT environments and improving operational effectiveness.
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