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Senior Load & Performance Test Analyst at a financial services firm with 10,001+ employees
Real User
Integrates well with UC and the support is helpful
Pros and Cons
  • "What we like the most is that it integrates with UC."
  • "I would like to see better-licensing costs."

What is most valuable?

What we like the most is that it integrates with UC. We use UC for our front-end user experience. It's a more realistic user experience. 

We use the script from the user experience and we use the action times from the UC.

What needs improvement?

If they were able to, I would say that the scalability could be improved. If the costs were not as expensive to upgrade, then we would scale it more.

The initial setup could be simplified.

I would like to see better licensing costs. 

For how long have I used the solution?

I have been working with this solution for ten years.

What do I think about the stability of the solution?

It's a stable solution. In the ten years that we have been using it, I have only had an issue once.  We had an issue with the protocol where it didn't support the job. We contacted support.

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What do I think about the scalability of the solution?

It's a scalable solution but I think that the Enterprise version is more scalable and more manageable.

It's fine for us, as we only have a few projects a year. On a larger scale, Enterprise would be better than the Professional edition.

How are customer service and support?

When I had contacted technical support they very helpful.

How was the initial setup?

Previous versions were easy to install but we struggled with the LoadRunner Enterprise to get it to work. It was a bit challenging.

What's my experience with pricing, setup cost, and licensing?

LoadRunner Professional is an expensive product.

What other advice do I have?

I like using LoadRunner and I recommend it.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Consultant at Capgemini
Real User
Top 20
Great graph monitoring feature

What is our primary use case?

We are customers of Micro Focus and I'm an end-user.

What is most valuable?

Graph monitoring is a valuable feature. 

What needs improvement?

Some form of automation is needed in this product, whether it's integration with CI/CD or providing the facility to import JSON files, so that we can automatically create the scripts. I think it's reasonable to expect that kind of feature. 

For how long have I used the solution?

I've been using this solution for four years. 

What do I think about the stability of the solution?

The solution is stable although we sometimes face issues in developing scripts but it's a problem that can be easily reverified and edited.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

Customer support is available online and it's good enough for solving the general problems that pop up. 

How was the initial setup?

The setup is straightforward. We are a large company so I'm not sure how many are using this solution. In my department there are four users on our current project. 

What other advice do I have?

I rate this solution eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Assistant Consultant at a computer software company with 10,001+ employees
Real User
Scalable and highly reliable

For how long have I used the solution?

I have been using Micro Focus LoadRunner Professional for approximately 11 years.

What do I think about the stability of the solution?

The stability of Micro Focus LoadRunner Professional is very high. It is the leading tool for stability.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and support?

The technical support of Micro Focus LoadRunner Professional could improve. I had an issue with the licensing and their response time is slow. They can improve on this in the future.

I would rate the technical support of Micro Focus LoadRunner Professional a three out of five.

What's my experience with pricing, setup cost, and licensing?

The licensing of Micro Focus LoadRunner Professional could improve. If it can be easier and the concurrent run can be included with the current total number of users, it would be helpful.

What other advice do I have?

I would recommend Micro Focus LoadRunner Professional above all other testing tools.

I rate Micro Focus LoadRunner Professional a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
VipulChoudhary - PeerSpot reviewer
Consultant at Capgemini
Consultant
An advanced solution with multiple options available for the performance system
Pros and Cons
  • "It is an advanced tool with multiple options available for the performance system."
  • "The initial start-up of Micro Focus LoadRunner could be improved. When we add 20 or 30 scripts, the refresh is completed one by one. I would like to be able to select all the script at one time, so it can be completed in a single click, reducing the time required."

What is most valuable?

Micro Focus does not have the limitations that other solutions have. It is an advanced tool with multiple options available for the performance system. It also has multiple protocols.

What needs improvement?

The initial start-up of Micro Focus LoadRunner could be improved. When we add 20 or 30 scripts, the refresh is completed one by one. I would like to be able to select all of the script at one time, so it can be completed in a single click, reducing the time required.

For how long have I used the solution?

I have been using Micro Focus LoadRunner Professional for five and a half years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Micro Focus is scalable.

What other advice do I have?

Micro Focus LoadRunner is the best tool in the market. There are many open-source tools but most have limitations, Micro Focus does not. 

I would rate this solution a 9 out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
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Updated: July 2022
Buyer's Guide
Download our free Performance Testing Tools Report and find out what your peers are saying about Micro Focus, Apache, Tricentis, and more!