The most valuable aspects of Menlo Protect, according to users, include its advanced threat isolation capabilities, which safeguard against web-based attacks by containing potential threats outside the network. Another crucial attribute is its seamless integration with existing security infrastructure, making it easy to deploy and manage without significant disruptions. Users also highlight the user-friendly interface, allowing for straightforward navigation and configuration, which enhances overall efficiency. Additionally, the solution's ability to provide detailed visibility into web traffic and activities helps organizations monitor and respond to potential security incidents effectively.
- "I can't say that there is one specific feature that is most valuable. It's the overall platform that is well-suited to our needs. It's something that is different from a lot of other products or platforms in the marketplace."
- "Menlo Security RBI's best feature is its threat isolation engine."
Many users have indicated that Menlo Protect could benefit from enhanced user interface features, as they found the current design to be somewhat outdated and less intuitive than they had hoped. Additionally, improvements are necessary regarding its performance speed, with users experiencing occasional lags and delays during critical tasks. The customer support service may also need to be more responsive and helpful, as multiple users expressed frustration with receiving timely and effective assistance. Finally, there is a call for more robust integration capabilities with other software tools, which would allow for a smoother and more efficient workflow for various professional needs.
- "There are several features, such as supporting web technologies, that the company is working on implementing in the platform. There are a lot of backend web technologies in use on various websites, for example, two-way audio/video and WebGL, for which support may not be fully implemented in the product."
- "Menlo Security RBI could be more cloud-friendly, and its mobility could be improved."