Try our new research platform with insights from 80,000+ expert users
LastPass Logo

LastPass pros and cons

Vendor: LastPass
3.7 out of 5
941 followers
Post review

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Strong encryption ensures data security.
Automatic password generation aids in creating strong passwords.
Seamless synchronization across multiple devices.
Multi-factor authentication adds an extra layer of protection.
Secure password sharing is easy and effective.

CONS

Frequent security breaches.
Slow and unresponsive customer support.
Syncing issues across multiple devices.
High pricing for premium features.
Complicated password recovery process.
 

LastPass Pros review quotes

MK
Oct 21, 2021
One feature that is really important to us is the ability to create secure notes.
MW
Mar 6, 2019
It's always hard to put a value on return on investment. You avoid one breach and it's paid for a million times over. We got a penetration test company internally, just to see how secure our network is, and there happened to be one bit of software that had been overlooked by an external company that managed it. It hadn't been upgraded so that managed to get them into the network. They would've been able to access through the test thing a file that we had previously. If that was a real-life scenario they would have been able to get into our network and get full access to our organization's passwords. If they did get in, they would have gotten access to the cloud. The ROI we see is that we are completely secured compared to what we had previously where there was a vulnerability.
LL
Apr 8, 2019
Until now, I haven't found anything like the dashboard. It gives you a security score. I find that to be really great. The Sharing Center is really great as well. And the Security Challenge is really great too.
Learn what your peers think about LastPass. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
823,547 professionals have used our research since 2012.
reviewer997956 - PeerSpot reviewer
Mar 31, 2019
The initial setup for this process is straightforward and extremely easy. It just works.
SrMgrGlo768f - PeerSpot reviewer
Nov 4, 2018
The stability has been rock solid. A couple of years ago, they were breached. However, if you had two-factor authentication enabled, it didn't affect you. We did, so it has been good.
it_user608778 - PeerSpot reviewer
Nov 21, 2017
Off-boarding of people is easy without changing shared account passwords.
CoFounde2b57 - PeerSpot reviewer
Aug 29, 2018
The shared folders is an important feature. It's the primary feature we use. Also, the ability for LastPass to autofill and hide the passwords, so we don't have to keep changing passwords every time a person leaves, is valuable.
Engineere89a - PeerSpot reviewer
May 9, 2019
The most valuable feature is the liberty of keeping encrypted passwords and elevated information in a sealed vault.
PB
Nov 4, 2019
The most valuable feature for me is being able to pair applications and user permissions.
Assistanea19 - PeerSpot reviewer
May 9, 2019
It's improved security; we don't have to worry about people storing password loosely and secure them.
 

LastPass Cons review quotes

MK
Oct 21, 2021
I struggle a little bit with the mobile app. As a browser extension, it works really well, and we are able to get to what we need to. However, on the phone, it's not quite as easy to navigate.
MW
Mar 6, 2019
I also don't like the add-in for Internet Explorer and Google Chrome, because when you do the add-in, you can actually save that to your credentials in your IE, and the problem is, if I left my screen open, or any of the IT people leave their screen open someone could come up and access all their credentials in LastPass without having to put a password in within your own network. I don't like that functionality. We've banned that from any of our staff adding that as an add-in because we see that as a security risk.
LL
Apr 8, 2019
One thing I wish LastPass had is an integration with Active Directory, not for synchronizing users but to actually manage, in some way, privileged accounts by replacing the password of LastPass itself.
Learn what your peers think about LastPass. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
823,547 professionals have used our research since 2012.
reviewer997956 - PeerSpot reviewer
Mar 31, 2019
Right now we have two products; there is the password manager and there is the authenticator app. Ideally, these should be fully integrated and support better handling of two-factor authentication or any other authenticator data.
SrMgrGlo768f - PeerSpot reviewer
Nov 4, 2018
It is not super feature laden. It does not stand out versus the competition.
it_user608778 - PeerSpot reviewer
Nov 21, 2017
The management through the plugin is poor. It consumes tons of client resources especially as an administrator.
CoFounde2b57 - PeerSpot reviewer
Aug 29, 2018
We have issues from time to time where, for some reason, it just keeps auto logging-out the user and then, the next day, they'll come in and it will work just fine.
Engineere89a - PeerSpot reviewer
May 9, 2019
I would like to be able to reduce the log out time of the session.
PB
Nov 4, 2019
LastPass has a problem syncing the passwords to all of the users.
it_user882720 - PeerSpot reviewer
Jun 4, 2018
The ability to set up an account expiration limit/date would be very useful.