We performed a comparison between HashiCorp Vault and JumpCloud based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Password Managers solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's stable. I would rate the stability a nine out of ten."
"It is an added value for our customers to have a Secrets Management workflow available that is PaaS/CaaS/KaaS Platform agnostic."
"The product is free and easy to use. It is well documented with an easy implementation process."
"The tool's dynamic rotation of the password credentials is good."
"It is a good product to consider for companies who are looking to build on-premise or hybrid infrastructure."
"The most valuable feature of HashiCorp Vault is the management of tickets in the pipeline."
"The feature I find most beneficial in HashiCorp Vault is the secret engine. It integrates smoothly with many applications, making it easy to set up and implement quickly. This allows you to test it easily and see good results rapidly. When you integrate an internal API or application, it quickly manages that application's secrets."
"The interface is very simple to navigate."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
"The product enables device management."
"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"It would be helpful to have more advanced features."
"I would like to see better integration of HashiCorp Vault with SAP products."
"The technical support was hard to get a hold of and lacking in service."
"The solution's initial setup process is complicated."
"In my opinion, HashiCorp Vault could improve its user interface. Right now, they don't offer much in terms of a graphical interface, which means you usually have to manage things manually through API calls. I think CyberArk has a better approach because it provides a UI that integrates features across all its components, making it easier, especially for new users or those from organizations with strict licensing policies."
"There could be a plugin for the database to change the secret automatically. It would be an efficient feature for password security."
"The product is complicated to install."
"In terms of features, the only thing that I found a little bit hinky was that there was no revocation or deletion on the model we were using. Once in a financial year, a client interacts, and you pay for that client for the year. So, there are just little things like that in the pricing. There should be more clarity around the end of the key. I know there is no system like this. They all are the same. I tested Microsoft, Google, and some others, and none of them really want you to delete a key, which makes sense. You delete a key, and you lose everything that it has wrapped or encrypted, but it's actually just a language. Deletion isn't really deletion. It's really revocation, but overall, HashiCorp Vault ticked all the boxes for us, and I couldn't fault it."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"I would like to see some support for printers, especially network printers, through the application."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"Support is not good enough."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
HashiCorp Vault is ranked 2nd in Enterprise Password Managers with 16 reviews while JumpCloud is ranked 7th in Enterprise Password Managers with 16 reviews. HashiCorp Vault is rated 8.2, while JumpCloud is rated 8.6. The top reviewer of HashiCorp Vault writes "Useful for machine-to-machine communication and has secret engine feature ". On the other hand, the top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". HashiCorp Vault is most compared with Azure Key Vault, AWS Secrets Manager, CyberArk Enterprise Password Vault and Delinea Secret Server, whereas JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Microsoft Intune and Cisco Duo. See our HashiCorp Vault vs. JumpCloud report.
See our list of best Enterprise Password Managers vendors and best ZTNA as a Service vendors.
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