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Jamf Connect Reviews

Vendor: JAMF
4.5 out of 5
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What is Jamf Connect?

Wandera Threat Defense helps businesses ensure a productive workforce, by defending both managed and unmanaged devices against the full spectrum of mobile threats. The solution includes security protections on the device and in the network, allowing for effective and targeted policy actions against even the most sophisticated attacks. Wandera Threat Defense is powered by MI:RIAM, a leading threat intelligence engine that learns in real-time through signals from 425 million sensors around the globe.

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Jamf Connect is the #11 ranked solution in top ZTNA services. PeerSpot users give Jamf Connect an average rating of 9.0 out of 10. Jamf Connect is most commonly compared to Prisma Access by Palo Alto Networks: Jamf Connect vs Prisma Access by Palo Alto Networks. Jamf Connect is popular among the large enterprise segment, accounting for 53% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 21% of all views.
Buyer's Guide
Jamf Connect
September 2025
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Helped 867,370 peers since 2012

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Jamf Connect mindshare

As of September 2025, the mindshare of Jamf Connect in the ZTNA as a Service category stands at 1.6%, down from 1.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
ZTNA as a Service Market Share Distribution
ProductMarket Share (%)
Jamf Connect1.6%
Zscaler Zero Trust Exchange Platform17.4%
Prisma Access by Palo Alto Networks14.0%
Other67.0%
ZTNA as a Service

PeerResearch reports based on Jamf Connect reviews

TypeTitleDate
CategoryZTNA as a ServiceSep 15, 2025Download
ProductReviews, tips, and advice from real usersSep 15, 2025Download
ComparisonJamf Connect vs Zscaler Zero Trust Exchange PlatformSep 15, 2025Download
ComparisonJamf Connect vs Prisma Access by Palo Alto NetworksSep 15, 2025Download
ComparisonJamf Connect vs Cato SASE Cloud PlatformSep 15, 2025Download
Suggested products
TitleRatingMindshareRecommending
Prisma Access by Palo Alto Networks4.214.0%92%64 interviewsAdd to research
Zscaler Zero Trust Exchange Platform4.217.4%98%64 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Jamf Connect's ease of access is essential, enabling effortless password resets and Azure AD integration without third-party help. It supports single sign-on, synchronizes passwords, and provides multi-factor authentication. The system integrates seamlessly with various IDP providers like Okta and simplifies user authentication, allowing businesses to manage cloud identity credentials efficiently. Its compatibility with active directories and simple deployment enhances accessibility and security across macOS devices, offering extensive customization and management options.
  • "The initial setup of Jamf Connect was straightforward with clear instructions provided in the documentation."
  • "Jamf Connect allowed us to fully customize everything, offering a branded way to change passwords and manage integration with Entra instead of LDAP."
  • "The most valuable feature of Jamf Connect is the dual login screen, which has simplified the login process and eliminated the need for users to enter their password multiple times."

Room for Improvement

Jamf Connect requires improvement in seamless account creation and licensing. Users face issues with credential prompts after device restarts and inconsistent password syncing with Azure AD. Bugs and regressions persist in updates, impacting reliability. A more user-friendly interface is needed, along with better configuration options. Persistent password reminder pop-ups could enhance user compliance. Technical support and setup documentation for offline MFA are lacking. Pricing concerns and limitations during pre-stage enrollment affect user-level configurations.
  • "The main use case for Jamf Connect was to synchronize local accounts with the identity provider, like Entra. However, due to some limitations with the enrollment sequence and user limitations, we decided to discontinue using it."
  • "There is room for improvement with Jamf Connect in reducing its cost and overcoming limitations during pre-stage enrollment, which prevent it from creating MDM-capable users."
  • "What can be improved is the login banner resizing. Currently, it is not fully compatible and could benefit from being a full-screen size banner on the Mac device."

ROI

Users indicate that Jamf Connect has led to measurable time savings, simplified authentication procedures, and enhanced device security. Many highlight improved user access management which has streamlined onboarding processes and reduced IT workload, contributing positively to workforce productivity. Feedback also underscores cost efficiencies by minimizing downtime and reducing the need for manual interventions, making it a valuable investment for technology infrastructure. Enhanced user experiences and elevated device management appear consistently noted.

Pricing

Enterprise buyers assessing Jamf Connect will find mixed pricing feedback. Users note monthly per-device costs of $2, with a $4 plus version, highlighting potential discounts for volume. While some find Jamf Connect affordable and reasonable compared to alternatives, others suggest high costs, especially for larger organizations, given separate deployment and premium support fees. There is consensus on the room for improvement in pricing, with some calling it expensive or suggesting price reductions.
  • "The pricing is definitely on the higher side."
  • "Jamf Connect has a yearly licensing cost, which is expensive."
  • "The pricing is good."

Popular Use Cases

Jamf Connect is primarily used for Azure connectivity and multifactor authentication on macOS, allowing integration with identity providers like Microsoft Azure and Okta. It facilitates syncing local passwords with identity provider passwords and supports zero-touch deployment by enabling quick login and domain account creation. By enhancing security and convenience through single sign-on, it helps in user account authentication and deployment and connects devices to corporate applications from a central cloud-based platform.

Service and Support

Jamf Connect customer service and support are rated highly by users, though some note a decline post-IPO. They mention reliable technical assistance but highlight delays in response times and a need for quicker problem-solving. Compared to competitors like Microsoft, Jamf's support may require enhancements. Despite some users not experiencing issues necessitating support, others have faced challenges with configuration issues not being fully addressed by the team.

Deployment

Jamf Connect's initial setup is described as straightforward, though it requires creating configuration profiles and understanding documentation. Some faced initial challenges due to unfamiliarity, especially with zero-touch deployment, but these were resolved with guidance. Large organizations noted the need for team coordination. Users appreciated the built-in guides and simplicity once familiar with the identity provider integration. Frequent updates necessitate keeping up with new features, but Jamf Connect requires minimal maintenance post-setup.

Scalability

Jamf Connect is highly scalable, rated between eight and ten out of ten by users. It works well with 500 to 2500 users across different organizations. Its compatibility with Active Directory and Azure AD enhances its flexibility, allowing seamless password syncing with Mac devices. Many organizations appreciate its role in improving Mac usage, making it suitable for medium-sized enterprises. The tool efficiently supports multiple integrations, aiding both security and user management.

Stability

Feedback indicates that Jamf Connect exhibits strong stability, consistently receiving high ratings. Users report minimal issues, with only a minor timing concern affecting the display of custom wallpaper before the login window. Previous bugs were quickly resolved, and significant breakdowns are rare. There is an absence of client complaints, and administrators note the importance of user knowledge for effective operation. Overall, Jamf Connect is considered reliable with ratings predominantly ranging from nine to ten out of ten.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Jamf Connect Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise7
By reviewers
By visitors reading reviews
Company SizeCount
Small Business38
Midsize Enterprise26
Large Enterprise71
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
14%
Insurance Company
6%
Healthcare Company
6%
Manufacturing Company
5%
Retailer
4%
Recreational Facilities/Services Company
4%
Energy/Utilities Company
4%
Comms Service Provider
4%
Educational Organization
4%
University
4%
Government
4%
Performing Arts
4%
Media Company
3%
Transportation Company
2%
Outsourcing Company
1%
Consumer Goods Company
1%
Pharma/Biotech Company
1%
Real Estate/Law Firm
1%
Legal Firm
1%
Wholesaler/Distributor
1%
Logistics Company
1%
Hospitality Company
1%
Construction Company
1%
Venture Capital & Private Equity Firm
1%
Non Profit
1%

Compare Jamf Connect with alternative products

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Learn more about Jamf Connect

Jamf Connect was previously known as Wandera, Wandera Private Access.

Jamf Connect customers

Mastercard, Deloitte, PayPal, Toshiba, BNP Paribas, EY, Otis, Rollins, Eurostar, Frontier, Sealy, Rolex, VITAS Healthcare

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Jamf Connect Reviews Summary
Author infoRatingReview Summary
Senior Endpoint Engineer (macOS/Jamf) at PVH Corp.3.0We used Jamf Connect to sync local accounts with an identity provider, but due to limitations and high costs, we transitioned to Platform SSO. While customization was a benefit, it couldn't create MDM-capable users, affecting our user-level configuration deployment.
Lead Jamf Administrator at Truglobal4.5In my customer's company, Jamf Connect simplifies macOS user authentication by integrating with Okta IDP for a streamlined login experience. Its single sign-on capabilities enhance security and ease user management with features like password synchronization and account provisioning.
Apple Mobility Service Manager at ZONES PVT LTD5.0I chose Jamf Connect for its identity provider capabilities, offering device access after logging in. Despite its poor technical support, it's more flexible than Kandji because Jamf Connect licenses are separate, unlike Kandji's bundled passport feature.
Information Technology System Analyst at a tech services company with 1,001-5,000 employees5.0I use Jamf Connect to join Macs to Azure AD quickly and efficiently without manual intervention. While it's a mature product, improvements like seamless password updates and better domain account visibility would enhance user experience and inventory management.
Information Technology System Administrator at General Assembly5.0Jamf Connect primarily aids in enabling multifactor authentication for Mac users by integrating with identity providers. It's straightforward, enhancing both security and convenience, though minor bugs occasionally occur, but overall support is commendable.
Solution Lead Engineer at a tech vendor with 10,001+ employees4.5I primarily use Jamf Connect for logging into my Mac and implementing it for clients. Its multifactor authentication adds valuable security, though pricing could improve. It's uniquely effective for Mac, integrating well with Jamf Pro.
GSS - IT Expert at Webhelp4.5Jamf Connect is a simple yet feature-rich authentication tool that helps authenticate macOS devices using identity providers like Azure and Google. It performs well overall, but log checking could be improved, and FileVault behaves unpredictably during authenticated restarts.
Manager at Vodafone4.5We use Jamf Connect primarily for Azure authentication, and it effectively supports various authentication types, integrating well with other Jamf products. However, configuration issues arise, especially concerning naming conventions and potential disruptions from updates.