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Vinay-M - PeerSpot reviewer
Solution Lead Engineer at a tech vendor with 10,001+ employees
Real User
Jun 29, 2024
Integrates easily and offers features like multifactor authentication process adds an extra layer of security
Pros and Cons
  • "It is easy to integrate into any existing IT workflow."
  • "Jamf's support could be improved."

What is our primary use case?

Normally, I use it for login. As an example, I can log in to my Mac using Jamf Connect. Also, single sign on. 

We also integrate and complete implementation for new clients.

What is most valuable?

We have a test environment where we implement Jamf Connect for new clients as needed. I am primarily involved in the implementation side, so I don't have extensive experience with all the features.

The multifactor authentication process in Jamf Connect is a useful feature, primarily for security purposes. It adds an extra layer of security compared to just entering a password. Our company definitely values and requires multifactor authentication to protect data.

What needs improvement?

There is room for improvement in the pricing. It could be a little lower.

For how long have I used the solution?

I have been using it for four to five years now. 

Buyer's Guide
Jamf Connect
September 2026
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What do I think about the stability of the solution?

The stability is good. You just need to know some information to use it effectively. It's good for users.

We haven't received any complaints from clients regarding issues with it. So far, it has been good and stable, with no issues.

What do I think about the scalability of the solution?

Jamf Connect's expandability, or its ability to work with other tools and services, is good. I would rate it a ten out of ten. 

I would recommend it for medium-sized companies.

How are customer service and support?

It's not too bad, but there is a delay in response to queries. We don't get responses as quickly as we would like. Compared to other tools like Microsoft, Jamf's support could be improved.

Which solution did I use previously and why did I switch?

I can't compare Jamf Connect with any other product because it's specifically designed for Mac and integrates well with Jamf Pro. It's unique in that aspect.

How was the initial setup?

The initial setup is very simple. I've done it many times. All the documentation is provided by Jamf, so anyone can do it. You just need to understand the background information on how it works.

If everything is clear from the client's end, like with Windows Server and Azure AD, it takes very little time. It's quickest when we have all the necessary information upfront.

Primarily, it's a product for macOS.

What's my experience with pricing, setup cost, and licensing?

It's definitely on the higher side for clients. I would consider it a high price. If it were lower, it would be an improvement.

What other advice do I have?

It is easy to integrate into any existing IT workflow.

I would give the tool itself a ten, but because of the support issues, I would rate it a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Jamf Administrator at a financial services firm with 10,001+ employees
Real User
Aug 1, 2023
Great for synchronization of passwords, best in the market for Apple products, and easy to deploy
Pros and Cons
  • "The most valuable feature is the synchronization of passwords with a local password, which works well."
  • "Jamf Connect is beginning to implement Multi-Factor Authentication for offline authentication, but the setup documentation is insufficient."

What is our primary use case?

Jamf Connect is utilized to connect devices to our corporate applications from a single device through the cloud. We have migrated approximately 400 users already, but we still have a few more to go.

What is most valuable?

The most valuable feature is the synchronization of passwords with a local password, which works well. This means that if people forget their passwords, it becomes easier to recover them as they are stored in the cloud, specifically Azure AD, and automatically synchronized.

What needs improvement?

Jamf Connect is beginning to implement Multi-Factor Authentication for offline authentication, but the setup documentation is insufficient. I would appreciate having more videos demonstrating how the offline MFA functions.

For how long have I used the solution?

I have been using Jamf Connect for two years.

What do I think about the stability of the solution?

I rate Jamf Connect ten out of ten for stability. We have not had any issues.

What do I think about the scalability of the solution?

I rate Jamf Connect ten out of ten for scalability.

How are customer service and support?

The technical support is consistently reliable.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. 

What about the implementation team?

The implementation was done through a local South African vendor that we always engage with for any major changes.

What's my experience with pricing, setup cost, and licensing?

When compared to other solutions, the cost of Jamf Connect is low. I rate the cost as three out of ten, with ten being the highest.

Which other solutions did I evaluate?


What other advice do I have?

I rate Jamf Connect ten out of ten.

We have 500 users and require two people for the maintenance of the solution.

There is nothing on the market as good as Jamf Connect for Apple devices, including Microsoft Intune.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Jamf Connect
September 2026
Learn what your peers think about Jamf Connect. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,262 professionals have used our research since 2012.
Ritvars D. - PeerSpot reviewer
GSS - IT Expert at Webhelp
Real User
Jun 29, 2023
A stable solution for authentication that is simple to use
Pros and Cons
  • "It's a good and stable tool, so you should use it if you have a need."
  • "The logs are an area with a shortcoming."

What is our primary use case?

Jamf Connect is a tool for authentication. Essentially, macOS devices use it to authenticate with your identity provider for accessing different services. You can use it to connect to your identity provider, such as Azure, and authenticate with your macOS devices using Azure Authenticator. The same applies to other authentication methods, like the one in Google. They enable authentication of macOS devices using the store.

What is most valuable?

It has a lot of features, but it's still simple to use.

What needs improvement?

The logs are an area with a shortcoming. The area that needs to be made simpler is while we are checking the logs to see what happened. Overall, it is performing very well for us.

There is one feature called FileVault login, but I'm not sure if it's a macOS limitation or if it is impacting Jamf Connect. I'm not certain about one thing, which is figuring out the behavior of the FileVault restart, like an authenticated restart.

For how long have I used the solution?

I have been a customer of Jamf Connect for close to three years now. We are using the latest version.

What do I think about the stability of the solution?

It used to have bugs, but they were quickly resolved. I don't recall it ever breaking down significantly. There might have been a few individual cases, but those were quite rare. I rarely receive requests to fix any broken Jamf Connect because it is quite stable.

What do I think about the scalability of the solution?

There are 2500 users using this solution.

How are customer service and support?

I contacted customer service a time ago about some bug-related issues.

How was the initial setup?

For the setup phase, you have a guide in the middle to guide you through. You can perform a super basic configuration for it, and it will still work. If you want to go super advanced, it can become a bit tricky, but it's not mandatory to do so. The initial setup is not super simple, but it's in the middle.

It does take some time to understand how it functions and to link it with your identity provider because you need to learn about the tool. It's not like you install it and go. You still need to configure it, but afterward, it requires zero maintenance.

What other advice do I have?

It's a good and stable tool, so you should use it if you have a need. It's not complicated. It simply needs to authenticate the user, and it does its job.

Overall, I rate the solution a nine out of ten because it functions as it should. There are practically no issues with it.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Jeremy Alcorn - PeerSpot reviewer
Jamf Engineer at END-Labs
Real User
Jun 19, 2023
An easy-to-setup solution with good stability
Pros and Cons
  • "The solution is scalable."
  • "The solution's UI could be more user-friendly for the setup process."

What is our primary use case?

We use the solution for user account authentication and deployment purposes.

How has it helped my organization?

The solution provides our customers with a seamless experience logging in with their existing credentials.

What is most valuable?

The solution's most valuable features are integration with an active directory and ease of deployment.

What needs improvement?

The solution's UI could be more user-friendly for the setup process.

For how long have I used the solution?

We have been using the solution for a year.

What do I think about the stability of the solution?

I rate the solution's stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the solution's scalability a ten out of ten.

How was the initial setup?

The solution's initial setup process is straightforward.

What's my experience with pricing, setup cost, and licensing?

The solution's price is reasonable.

What other advice do I have?

I advise others to use the solution for its support features. I rate it a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
HarinathReddy - PeerSpot reviewer
Manager at Vodafone
Real User
Jun 16, 2023
Supports different authentication and seamlessly integrates with other Jamf products
Pros and Cons
  • "The tool supports different types of authentication. It also integrates seamlessly if you are using other Jamf products."
  • "We have faced issues with the product's configuration. If we use the tool with other business manager solutions, then there is the issue of naming conventions. The tool needs to be careful with newer updates so that it doesn't break any of the existing configurations."

What is our primary use case?

We use the solution for Azure authentication. 

What is most valuable?

The tool supports different types of authentication. It also integrates seamlessly if you are using other Jamf products. 

What needs improvement?

We have faced issues with the product's configuration. If we use the tool with other business manager solutions, then there is the issue of naming conventions. The tool needs to be careful with newer updates so that it doesn't break any of the existing configurations. 

For how long have I used the solution?

I have been using the product for two years. 

What do I think about the stability of the solution?

I would rate the product's stability a nine out of ten.

What do I think about the scalability of the solution?

I would rate the product's scalability a nine out of ten. 

How are customer service and support?

We contacted the tool's support regarding an issue with configuration and they were not able to trace the exact problem. 

How was the initial setup?

The product's setup requires a lot of team coordination if your organization is big. We need to create applications in Azure AD and grant permissions so that the authentication process works seamlessly. The product's setup is straightforward and fast and depends on the documentation. The solution's deployment took around 10-15 days to complete. 

What's my experience with pricing, setup cost, and licensing?

We pay 2 dollars per device monthly. For the plus version, you have to pay 4 dollars per month. I think the product will give discounts based on the number of users and devices. 

What other advice do I have?

I would rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Amin Massad - PeerSpot reviewer
Senior IT System Administrator at a financial services firm with 51-200 employees
Real User
Jun 12, 2023
Helps to sync user passwords for the admin portal
Pros and Cons
  • "I would rate the product's scalability an eight out of ten."
  • "The solution needs to improve its licensing."

What is our primary use case?

We required a solution during the pandemic to sync user local passwords with IDP passwords.  

What needs improvement?

The solution needs to improve its licensing. Instead of having separate licensing files for Jamf Pro and Jamf Connect compared to other MDMs. 

For how long have I used the solution?

I have been working with the product for three years. 

What do I think about the stability of the solution?

I would rate the solution's stability a ten out of ten. 

What do I think about the scalability of the solution?

I would rate the product's scalability an eight out of ten. My company has around 2000 users for the product. 

How was the initial setup?

You can accomplish setup if you follow the tool's documentation. However, you will need to have three to four configuration profiles. 

What other advice do I have?

I would rate the product a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ramnivas Verma - PeerSpot reviewer
Senior Analyst at a tech vendor with 10,001+ employees
Real User
Jun 6, 2023
It's easy to use and takes the hassle out of password resets
Pros and Cons
  • "The most valuable feature is ease of access. It's convenient to do things like resetting passwords. Previously, users were bound to their domain. We had to bind the user to the domain and log them in through the AD. Now, using Jamf Connect, we don't face any of these challenges. Resetting passwords is hassle-free so we can regularly rotate passwords according to best practices."
  • "We've had some issues when users restart their devices because the device asks for credentials afterward. Jamf Connect asks for a username, password, and MFA."

What is our primary use case?

We use Jamf Connect to provide Azure connectivity with MacOS devices. Azure Active Directory policy changes on Azure are reflected on the MacOS devices and user accounts. About 1,000 users at my organization use Jamf Conect to log in. Around 5 percent cannot use the solution because it's unavailable on their device.

What is most valuable?

The most valuable feature is ease of access. It's convenient to do things like resetting passwords. Previously, users were bound to their domain. We had to bind the user to the domain and log them in through the AD. Now, using Jamf Connect, we don't face any of these challenges. Resetting passwords is hassle-free so we can regularly rotate passwords according to best practices. 

What needs improvement?

We've had some issues when users restart their devices because the device asks for credentials afterward. Jamf Connect asks for a username, password, and MFA. 

For how long have I used the solution?

I have worked with three all three Jamf products for the past year: Jamf Pro, Jamf Connect, and Jam Protect.

What do I think about the stability of the solution?

I rate Jamf Connect eight out of 10 for stability.

What do I think about the scalability of the solution?

I rate Jamf Connect eight out of 10 for scalability.

How are customer service and support?

I rate Jamf support nine out of 10. 

How would you rate customer service and support?

Positive

How was the initial setup?

Deploying Jamf Connect isn't complex. 

What other advice do I have?

I rate Jamf Connect eight out of 10. I like it better than any other MDM I've used for Apple devices. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Reporting Data Analyst at Syd Conseil Cogito
Real User
Dec 27, 2023
Allows for simple provisioning of users from one set of cloud identity credentials and ensures only managed, safe devices can access resources
Pros and Cons
  • "It's connection with Azure is the most valuable. It is easy to deploy and connect."
  • "The configuration could be faster."

What is most valuable?

It's connection with Azure is the most valuable. It is easy to deploy and connect. 

What needs improvement?

The configuration could be faster. 

For how long have I used the solution?

I have been using Jamf Connect for two years. 

What do I think about the scalability of the solution?

It is stable solution. 

Which solution did I use previously and why did I switch?

We shifted because of the availability of the solution. Also for its easy deployment. 

How was the initial setup?

The initial setup is straightforward. 

What's my experience with pricing, setup cost, and licensing?

The pricing is good. 

What other advice do I have?

It is a scalable solution. Not many users are using the solution. 

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Download our free Jamf Connect Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
Buyer's Guide
Download our free Jamf Connect Report and get advice and tips from experienced pros sharing their opinions.