We compared Duo Security and Jamf Connect across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: In comparing Duo Security to Jamf Connect, Duo Security is praised for its simple setup, two-factor authentication capabilities, and ability to integrate with other applications. However, users have suggested improvements such as better compatibility, improved technical support, and a more streamlined sign-up process. On the other hand, Jamf Connect is praised for its easy access, convenient password reset feature, and seamless integration with Azure AD. Some users have encountered issues with device restarts and minor glitches, and there are suggestions for improvement in licensing, account creation, and user interface. Pricing for both products is considered reasonable, but there is room for enhancement.
"Documentation is the most valuable feature, and if you ever have to reach out to them with a question, their support is also fantastic."
"For me and my customers, the best feature is that it's very easy to integrate with the existing infrastructure. It takes a few minutes to configure it."
"Duo Security gives us an additional layer of security that would give us added confidence that our network will be less likely to get hacked, compromised, or otherwise."
"It has definitely reduced embedding. We found a lot of problems with attackers being able to compromise accounts. Now, when they try to access accounts, they are not able to do so because there is an added layer of protection. Once we know that a username and password are compromised, we just reset the password to protect the company."
"If you have to log in to something, you must go to Duo Security to confirm that you're who you are on your phone."
"At the moment, the ease of use is what is the best feature for me. Once it has been set up and the security can hoc to my mobile device, it's very simple to use my single sign-on, get prompted for a Duo Security, push, go to my phone, accept the push, and I'm done. It's a very simple process."
"The most valuable feature is the ability for users to connect securely to the office using the VPN."
"It provides single-pane-of-glass management, which is pretty easy and straightforward. Because we manage multiple access tiers, it allows us to essentially manage everything from one viewpoint and not have many viewpoints for the same product. This is important because it is a time and resource saver. It also saves us money."
"Jamf Connect allows for easy and seamless joining of Mac devices to Azure AD, eliminating the need for third-party involvement or support engineer assistance."
"I would rate the product's scalability an eight out of ten."
"It's connection with Azure is the most valuable. It is easy to deploy and connect."
"The most valuable feature is the synchronization of passwords with a local password, which works well."
"The solution is scalable."
"Jamf Connect is an identity provider, and once you log in, you will have all the device's access."
"It's a good and stable tool, so you should use it if you have a need."
"The tool supports different types of authentication. It also integrates seamlessly if you are using other Jamf products."
"I wish that the support would be a little bit more prompt and a little bit more flexible because there are certain things that they will do and certain things they won't do."
"I would like to see Duo Security increase the time that the users have to log into the devices. The maximum time interval is 50 minutes at the moment, and I would like it to be 60 minutes. When you try to log into a device and have to authenticate yourself, sometimes it's not very pleasant. It's not the best thing particularly if you have to do this every 50 minutes, which is the maximum time that Duo gives. This makes it difficult to use and does not save time."
"The technical engineers in the first line of support should improve their knowledge."
"We were considering purchasing other products, like AMP for Endpoints, and it was not properly integrated with the firewall function. It might be better now with SecureX."
"More automation and device insights would be helpful in achieving a seamless single pane of glass. Having the additional capability to streamline processes would also make things better."
"We have users who move throughout the world, and their levels of connectivity change. It can be a challenge, if someone is in Bahrain, to authenticate via Duo."
"Duo was clearly purchased, and Cisco has a lot of other panels for their Firepower products, et cetera. They need to continue bringing it, Umbrella, and the endpoint pieces even more together and make the integration a little more seamless among all of them."
"One area that might be improved is that setting up SMS texting is not as easy as using the app, even though it does support it."
"We've had some issues when users restart their devices because the device asks for credentials afterward. Jamf Connect asks for a username, password, and MFA."
"Overall, there is a lack of consistent experience sometimes with some of their features."
"The configuration could be faster."
"The logs are an area with a shortcoming."
"The solution's UI could be more user-friendly for the setup process."
"When a Mac is joined to Azure, the generic Pro console in the MDM should accurately display the Mac as joined to Azure in the inventory section. Currently, it shows "no domain account found," which can be misleading."
"Jamf Connect is beginning to implement Multi-Factor Authentication for offline authentication, but the setup documentation is insufficient."
"We have faced issues with the product's configuration. If we use the tool with other business manager solutions, then there is the issue of naming conventions. The tool needs to be careful with newer updates so that it doesn't break any of the existing configurations."
Cisco Duo is ranked 3rd in ZTNA as a Service with 55 reviews while Jamf Connect is ranked 8th in ZTNA as a Service with 10 reviews. Cisco Duo is rated 8.8, while Jamf Connect is rated 9.4. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Jamf Connect writes "Enhances user convenience by streamlining login processes". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and UserLock, whereas Jamf Connect is most compared with Zscaler Zero Trust Exchange, Prisma Access by Palo Alto Networks, VMware Workspace ONE, Netskope Private Access and Zimperium. See our Cisco Duo vs. Jamf Connect report.
See our list of best ZTNA as a Service vendors.
We monitor all ZTNA as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
