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Competitor
# Comparisons
Rating
Buyer's Guide
Converged Infrastructure
September 2022
Get our free report covering Dell Technologies, and other competitors of IBM VersaStack. Updated: September 2022.
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Software Engineer at a comms service provider with 51-200 employees
Real User
Top 5Leaderboard
Easy to setup, reliable, and the virtualization is good
Pros and Cons
  • "We were satisfied after we upgraded to a professional next-day on-site support."
  • "It would be better to have a compact version of this solution for customers that have a small office and don't require a proper data center with power or an industrial type HP."

What is our primary use case?

The primary use case is for virtualization.

What needs improvement?

There is a different product that we would like to explore from Dell. The project that we are currently working on requires us to replace all PowerEdge with VxRail.

The depth of this solution is quite lengthy, and it's very deep. 

I understand that 1U is the smallest size, but the depth is quite lengthy. You can have a model that is still 1U and inside you will have a large motherboard for dual processors, and dual power supplies. 

It would be better to have a compact version of it for some customers that have a small office and don't require a proper data center with power or an industrial type HP.

For how long have I used the solution?

I have been using Dell PowerEdge VRTX for three years.

What do I think about the stability of the solution?

Dell PowerEdge VRTX is stable.

What do I think about the scalability of the solution?

We are not scaling it. They are not clustered, they are mostly independent.

We have 60 employees in our organization.

How are customer service and technical support?

For us, technical support is excellent.

Support is thorough and the next business day they are on site.

Previously, they had onsite support after remote diagnostics. It was quite difficult for us because we had to do all of the diagnostics before a Dell engineer would go onsite.

The remote diagnosis can take days or weeks, but for professional support with the next business day on-site, the next business day we receive an engineer for an evaluation. If it's critical they will attend.

We were satisfied after we upgraded to a professional next-day on-site support.

Which solution did I use previously and why did I switch?

Previously, we were working with HPE, and an IBM server. 

We chose to go with Dell because the price is more competitive. Also, support in all regions is costly. 

How was the initial setup?

The initial setup was straightforward.

The installation is easy, but it can take 30 minutes to deploy, depending on the configuration, and whether you are using it for bare-metal or for virtualization.

We are a team of three system admins to maintain and deploy this solution.

What about the implementation team?

We did not use an integrator or reseller. I complete the implementation by myself.

What's my experience with pricing, setup cost, and licensing?

We are renewing the support and we are purchasing the license for the software.

What other advice do I have?

We are currently evaluating Dell VxRail. In order to improve the utilization of the server, then we need to move on to VxRail.

I would recommend this product to anyone who is interested in using it.

I would rate Dell PowerEdge VRTX a nine out of then.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Converged Infrastructure
September 2022
Get our free report covering Dell Technologies, and other competitors of IBM VersaStack. Updated: September 2022.
635,987 professionals have used our research since 2012.