IBM Security Secret Server pros and cons

Name: IBM Security Secret Server
Brand: IBM
Rating: 4.1 (7 reviews)

Vendor: IBM

4.1 out of 5

7 reviews
100% willing to recommend

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Pros & Cons summary

IBM Security Secret Server is highly scalable, allowing expansion without core component disruption. It offers a stable PAM solution, managing use cases with ease and minimal resistance. It includes useful features like live recording but lacks full proxy and automatic privileged account discovery. While local partners provide good support, IBM's support often falls short in issue resolution. Improvement is needed with the nonclustered index and support responsiveness from IBM's team.

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Prominent pros & cons

PROS

Live recording is a very useful feature.

Scalability allows for expansion without impacting core components.

It performs all the use cases in a given environment.

Features a single-access console that is easy to manage.

It offers very good stability.

CONS

It would be preferable if the full proxy was included in IBM Security Secret Server.

IBM Security Secret Server should have the ability to discover privileged accounts in servers like administrator or users from SQL and Oracle without needing to import a script.

Support needs improvement, as the local partner provides good support, but IBM itself does not.

IBM support team does not aggressively resolve issues reported through chat or the IBM website.

The nonclustered index is working in an area with a problem that needs improvement.

IBM Security Secret Server Pros review quotes

MohamedAdel

Senior Presales Specialist at a computer software company with 11-50 employees

Feb 7, 2022

The live recording is a very useful feature.

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reviewer1953252

Head of IT Security at a financial services firm with 5,001-10,000 employees

Sep 1, 2022

One of the most valuable features is scalability, and how it allows you to scale it without affecting the underlying core components.

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reviewer2014182

Cyber security consultant at a tech services company with 1,001-5,000 employees

Nov 8, 2022

As a PAM solution, Secret Server performs all the use cases in our environment.

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IBM Security Secret Server

December 2025

Free Report: IBM Security Secret Server Reviews and More

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AsifIqbal

Chief Information Security Officer at a financial services firm with 1,001-5,000 employees

Jan 17, 2023

What I like best about IBM Security Secret Server is its single-access console. It's also easy to manage and fulfills the requirements with the least resistance.

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reviewer2199522

Information Security Officer at a tech services company with 11-50 employees

Jun 1, 2023

Stability-wise, I think it is a very good solution.

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IBM Security Secret Server Cons review quotes

MohamedAdel

Senior Presales Specialist at a computer software company with 11-50 employees

Feb 7, 2022

The newer interface is more difficult to use than the previous one, and consequently, new users might need more training.

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reviewer1953252

Head of IT Security at a financial services firm with 5,001-10,000 employees

Sep 1, 2022

It would be preferable if the full proxy was included in the IBM Security Secret Server.

Read full review

reviewer2014182

Cyber security consultant at a tech services company with 1,001-5,000 employees

Nov 8, 2022

Secret Server should have the ability to discover privileged accounts in the servers, like the administrator or users, from SQL and Oracle without having to import a script.

Read full review

Buyer's Guide

IBM Security Secret Server

December 2025

Free Report: IBM Security Secret Server Reviews and More

Learn what your peers think about IBM Security Secret Server. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.

DOWNLOAD NOW

879,310 professionals have used our research since 2012.

AsifIqbal

Chief Information Security Officer at a financial services firm with 1,001-5,000 employees

Jan 17, 2023

What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website.

Read full review

reviewer2199522

Information Security Officer at a tech services company with 11-50 employees

Jun 1, 2023

The nonclustered index is working in an area with a problem that needs improvement.

Read full review