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IBM Security Secret Server vs Symantec Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Security Secret Server
Ranking in Privileged Access Management (PAM)
28th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Symantec Privileged Access ...
Ranking in Privileged Access Management (PAM)
16th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Privileged Access Management (PAM) category, the mindshare of IBM Security Secret Server is 1.1%, down from 1.4% compared to the previous year. The mindshare of Symantec Privileged Access Manager is 1.5%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

AsifIqbal - PeerSpot reviewer
Easy to set up and manage and has good scalability and stability, but its technical support team needs to be more aggressive in solving issues
What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website. In the next version of IBM Security Secret Server, I want to see more lightweight recording, architecture, or infrastructure requirements. Currently, it's heavy, so I want it reduced to make adapting IBM Security Secret Server much more effortless.
Muzi Lubisi - PeerSpot reviewer
Secure management of sensitive servers and seamless applications with direct linking
The credential injection feature is highly valued, particularly for RDP sessions. A majority of customers use it for RDP, and a couple for Linux servers. The broader capabilities, including access to multiple systems, web-based applications, and clustering, have never posed an issue. The threat analytics aspect is also a robust feature that analyzes all pertinent information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stability-wise, I think it is a very good solution."
"One of the most valuable features is scalability, and how it allows you to scale it without affecting the underlying core components."
"The live recording is a very useful feature."
"As a PAM solution, Secret Server performs all the use cases in our environment."
"What I like best about IBM Security Secret Server is its single-access console. It's also easy to manage and fulfills the requirements with the least resistance."
"The RDP-gateway: For limiting which server an operator can access."
"The key benefits are we improve our governance. We ensure we can build more trust in the way we run and operate our environment, and most of all is the accountability."
"It gives you list of servers, so you can see which users have access to which servers. This is really useful, so we can make sure nobody is getting extra access than what is needed."
"Whoever built it from the ground up, they understand how an organization is laid out."
"You can do A2A integration. You can have your own script, which can then run outside of PA to retrieve the password and perform other tasks."
"CA PAM is working well for us."
"It will provide us with more security."
"It is simple to implement and is suitable for medium to large-scale enterprises."
 

Cons

"Secret Server should have the ability to discover privileged accounts in the servers, like the administrator or users, from SQL and Oracle without having to import a script."
"The nonclustered index is working in an area with a problem that needs improvement."
"It would be preferable if the full proxy was included in the IBM Security Secret Server."
"The newer interface is more difficult to use than the previous one, and consequently, new users might need more training."
"What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website."
"Recent releases need improvement in webpage management."
"They need to do a little bit more on the mainframe side.​"
"We have to do a lot of manual work to automate features."
"I would like this solution to be simpler. It should have a one-click access that works together with AWS."
"What I hope happens with the new product CA PAM is to keep all the useful features that exist in PA, but what I’ve noticed with many new products is the UI gets polished but systems lags stability and performance or it adds additional complexity instead of simplifying the user experience."
"They need to have zero tier and active-active setup ​with zero minimum downtime, which they are working on it. ​"
"It's difficult to locate the reports, there are limits on what reports can be run from the GUI, and the report formats are lacking."
"I wish it could create local accounts on desktops."
 

Pricing and Cost Advice

"I believe that we paid 35,000 or 40,000 US dollars for it."
"My rating for the IBM Security Secret Server pricing is seven out of ten. It could be cheaper."
"The price could be better. I think it's a good price for the on-premises environment and the high availability for enterprises the solution provides."
"The licensing is simple and scalable."
"Pricing is fair compared to other top vendors."
"They offer per-device, per-user, or monthly and yearly licensing models."
"Don’t go with an agent model. Don’t go with a model that has you buying a thousand different parts. Go with PAM that gives you everything, or you’ll just be paying costs of implementing another tool that PAM would have just given you up front."
"It is more expensive than other solutions on the market."
"It is reasonably priced."
"The version we are using is affordable compared to BeyondTrust, which is maybe three to four times as expensive, but it depends on the features."
"Cost-wise, CA was better compared to others in the market. ​"
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Performing Arts
9%
Insurance Company
9%
Comms Service Provider
15%
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Symantec Privileged Access Manager?
We can check the activities in the server for fragile files and documents in case of any issues.
What is your experience regarding pricing and costs for Symantec Privileged Access Manager?
Due to the nature of the solution, it is hard to gauge, but compared to competitors, the pricing is very good. I would rate it as an eight and a half out of ten.
What needs improvement with Symantec Privileged Access Manager?
Recent releases need improvement in webpage management. For instance, navigating through a webpage that acts like a wizard, where I proceed to the next page and enter more information, is not handl...
 

Also Known As

IBM Secret Server, Secret Server, IBM Security Privileged Identity Manager
CA PAM, Xceedium Xsuite, CA Privileged Access Manager
 

Overview

 

Sample Customers

Information Not Available
NEOVERA, Telesis, eSoft
Find out what your peers are saying about IBM Security Secret Server vs. Symantec Privileged Access Manager and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.