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IBM Security Secret Server vs Symantec Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Security Secret Server
Ranking in Privileged Access Management (PAM)
22nd
Average Rating
8.2
Reviews Sentiment
5.7
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Symantec Privileged Access ...
Ranking in Privileged Access Management (PAM)
15th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Privileged Access Management (PAM) category, the mindshare of IBM Security Secret Server is 1.3%, up from 1.0% compared to the previous year. The mindshare of Symantec Privileged Access Manager is 1.7%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
Symantec Privileged Access Manager1.7%
IBM Security Secret Server1.3%
Other97.0%
Privileged Access Management (PAM)
 

Featured Reviews

AsifIqbal - PeerSpot reviewer
Chief Information Security Officer at a insurance company with 501-1,000 employees
Privileged access monitoring has strengthened identity control and improved security posture
I find the monitoring and recording parts of IBM Security Secret Server to be the most valuable features. Password vaulting is somewhat typical, but I rate monitoring and recording as very good features, along with ease of deployment. The reporting tools in IBM Security Secret Server have helped me identify vulnerabilities. From the monitoring part, you can somewhat cover the identity vulnerability aspect. However, for identity vulnerability, I think the best approach is to use IAM rather than PAM. It is easy to integrate IBM Security Secret Server with cybersecurity frameworks, which is a very important aspect. When we are improving our attack surface, identity is the most important thing that we need to cover, and PAM will play a very crucial role in improving our cybersecurity framework and architecture. The main benefits that IBM Security Secret Server provides for me include complete control over the privileged identities, which are the main sources that can have the privilege to make numerous changes on the system. If we protect these identities through PAM and provide elevation on their accounts when required, then we can improve our security posture and infrastructure security.
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Secure management of sensitive servers and seamless applications with direct linking
The credential injection feature is highly valued, particularly for RDP sessions. A majority of customers use it for RDP, and a couple for Linux servers. The broader capabilities, including access to multiple systems, web-based applications, and clustering, have never posed an issue. The threat analytics aspect is also a robust feature that analyzes all pertinent information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Access to privileged, shared credentials is simplified by optimizing the whole workflow and approval processes."
"The main benefits that IBM Security Secret Server provides for me include complete control over the privileged identities, which are the main sources that can have the privilege to make numerous changes on the system, and if we protect these identities through PAM and provide elevation on their accounts when required, then we can improve our security posture and infrastructure security."
"This product has been able to cover most of the requests from our customers."
"What I like best about IBM Security Secret Server is its single-access console. It's also easy to manage and fulfills the requirements with the least resistance."
"As a PAM solution, Secret Server performs all the use cases in our environment."
"Stability-wise, I think it is a very good solution."
"It is one of the most well-known names in this field."
"The live recording is a very useful feature."
"The access control component is solid, adding another layer of security beyond the basic OS security of Linux and Windows while keeping administration costs the same across different operating systems."
"CA PAM is working well for us."
"You can do A2A integration. You can have your own script, which can then run outside of PA to retrieve the password and perform other tasks."
"The RDP-gateway: For limiting which server an operator can access."
"Monitoring privileged users’ actions is valuable because of the high level of trust and wide-ranging access insiders typically enjoy."
"I’m very satisfied with the product."
"The most valuable element is the keystroke tracking feature."
"On the access management side, our system administrators, under privileged management, don't have to use their local tools to log on to the production servers, because they log on to a web interface that makes the access more secure and keeps the sessions strictly between the production servers and the IA PAM."
 

Cons

"If you have a hosted PIM in your local environment and you plan to migrate it to some cloud-based environment, then migration will become a painful task."
"The nonclustered index is working in an area with a problem that needs improvement."
"What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website."
"I mention that password vaulting and password rotation in IBM Security Secret Server are basically the same thing, and it becomes somewhat complex when integrating a different system with them because it requires API development."
"Although much has improved in last two years, the GUI for IBM products can be improved."
"Unfortunately, the technical support is not very responsive because we purchased it from IBM; however, the actual support comes from Thycotic."
"The newer interface is maybe confusing old customer that using previous one from their point of views, I think they will need little pass of time to be familiar with."
"It would be preferable if the full proxy was included in the IBM Security Secret Server."
"They need to have zero tier and active-active setup ​with zero minimum downtime, which they are working on it. ​"
"An improvement for this solution is that it should not be constantly based on user name and password. There should be a condition to edit and update your username."
"I’m no fan of Java as an application front-end, as it tends to have issues depending on what browser one’s using."
"I would like to see improvements in branding customization and multi-tenancy."
"They need to do a little bit more on the mainframe side."
"Be prepared to call tech support a lot because the documentation is almost worthless."
"The basic reporting that comes with it is basic."
"Broadcom has neglected product development since acquiring Symantec, and nothing major has been added to PAM."
 

Pricing and Cost Advice

"I believe that we paid 35,000 or 40,000 US dollars for it."
"My rating for the IBM Security Secret Server pricing is seven out of ten. It could be cheaper."
"The price could be better. I think it's a good price for the on-premises environment and the high availability for enterprises the solution provides."
"The version we are using is affordable compared to BeyondTrust, which is maybe three to four times as expensive, but it depends on the features."
"Cost-wise, CA was better compared to others in the market. ​"
"The prices are not low, but one can ask for a discount. It’s not the cheapest PAM solution."
"It is more expensive than other solutions on the market."
"Don’t go with an agent model. Don’t go with a model that has you buying a thousand different parts. Go with PAM that gives you everything, or you’ll just be paying costs of implementing another tool that PAM would have just given you up front."
"It is reasonably priced."
"Pricing is fair compared to other top vendors."
"Appliances are relatively cheap, don’t skimp. Make sure you have redundancy, high availability, and enough appliances to manage the concurrent workload."
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Top Industries

By visitors reading reviews
Insurance Company
20%
Construction Company
11%
Computer Software Company
8%
Performing Arts
8%
Financial Services Firm
11%
Comms Service Provider
9%
Marketing Services Firm
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise30
 

Questions from the Community

What needs improvement with IBM Security Secret Server?
I believe there is not much that can be improved for IBM Security Secret Server. Providing local support and local vendor availability would be beneficial so we are not dependent on international s...
What is your primary use case for IBM Security Secret Server?
IBM Security Secret Server serves multiple use cases for us, including the monitoring of privileged users, as well as the recording and password vaulting of their accounts, passwords, and need-base...
What advice do you have for others considering IBM Security Secret Server?
I mention that password vaulting and password rotation in IBM Security Secret Server are basically the same thing, and it becomes somewhat complex when integrating a different system with them beca...
What is your experience regarding pricing and costs for Symantec Privileged Access Manager?
Due to the nature of the solution, it is hard to gauge, but compared to competitors, the pricing is very good. I would rate it as an eight and a half out of ten.
What needs improvement with Symantec Privileged Access Manager?
Recent releases need improvement in webpage management. For instance, navigating through a webpage that acts like a wizard, where I proceed to the next page and enter more information, is not handl...
What is your primary use case for Symantec Privileged Access Manager?
With the customers that I have so far, I help them broker RDP sessions to sensitive servers, particularly those that manage aspects like physical access. I have also done it for backend databases, ...
 

Also Known As

IBM Secret Server, Secret Server, IBM Security Privileged Identity Manager
CA PAM, Xceedium Xsuite, CA Privileged Access Manager
 

Overview

 

Sample Customers

Information Not Available
NEOVERA, Telesis, eSoft
Find out what your peers are saying about IBM Security Secret Server vs. Symantec Privileged Access Manager and other solutions. Updated: April 2026.
894,807 professionals have used our research since 2012.