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IBM Security Secret Server vs Symantec Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Security Secret Server
Ranking in Privileged Access Management (PAM)
29th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Symantec Privileged Access ...
Ranking in Privileged Access Management (PAM)
16th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Privileged Access Management (PAM) category, the mindshare of IBM Security Secret Server is 1.0%, down from 1.3% compared to the previous year. The mindshare of Symantec Privileged Access Manager is 1.4%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
Symantec Privileged Access Manager1.4%
IBM Security Secret Server1.0%
Other97.6%
Privileged Access Management (PAM)
 

Featured Reviews

AsifIqbal - PeerSpot reviewer
Easy to set up and manage and has good scalability and stability, but its technical support team needs to be more aggressive in solving issues
What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website. In the next version of IBM Security Secret Server, I want to see more lightweight recording, architecture, or infrastructure requirements. Currently, it's heavy, so I want it reduced to make adapting IBM Security Secret Server much more effortless.
Muzi Lubisi - PeerSpot reviewer
Secure management of sensitive servers and seamless applications with direct linking
The credential injection feature is highly valued, particularly for RDP sessions. A majority of customers use it for RDP, and a couple for Linux servers. The broader capabilities, including access to multiple systems, web-based applications, and clustering, have never posed an issue. The threat analytics aspect is also a robust feature that analyzes all pertinent information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The live recording is a very useful feature."
"Stability-wise, I think it is a very good solution."
"As a PAM solution, Secret Server performs all the use cases in our environment."
"What I like best about IBM Security Secret Server is its single-access console. It's also easy to manage and fulfills the requirements with the least resistance."
"One of the most valuable features is scalability, and how it allows you to scale it without affecting the underlying core components."
"Stability is solid as a rock."
"We have received good support from the tech support team."
"Whoever built it from the ground up, they understand how an organization is laid out."
"It gives you list of servers, so you can see which users have access to which servers. This is really useful, so we can make sure nobody is getting extra access than what is needed."
"The two factor authentication, and the single most important capability was it supported PIV and CAC as one of the two factors. That was pretty huge for us."
"It is simple to implement and is suitable for medium to large-scale enterprises."
"The key benefits are we improve our governance. We ensure we can build more trust in the way we run and operate our environment, and most of all is the accountability."
"Transparent login for users of privileged IDs (Linux, Windows). This prevents sharing of the password because it is never seen."
 

Cons

"The nonclustered index is working in an area with a problem that needs improvement."
"What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website."
"It would be preferable if the full proxy was included in the IBM Security Secret Server."
"The newer interface is more difficult to use than the previous one, and consequently, new users might need more training."
"Secret Server should have the ability to discover privileged accounts in the servers, like the administrator or users, from SQL and Oracle without having to import a script."
"Recent releases need improvement in webpage management."
"They need to have zero tier and active-active setup ​with zero minimum downtime, which they are working on it. ​"
"The service account management functionality needs to be extended to application pools, SQL database, PowerShell scripts, service account discovery, etc."
"Technical support was good when CA handled it. After Broadcom took over, it's not as good."
"The management console could be improved."
"Broadcom has neglected product development since acquiring Symantec, and nothing major has been added to PAM."
"The setup is complex."
"Bring more technology into the portfolio and being able to collapse those products into a much more integrated way."
 

Pricing and Cost Advice

"I believe that we paid 35,000 or 40,000 US dollars for it."
"The price could be better. I think it's a good price for the on-premises environment and the high availability for enterprises the solution provides."
"My rating for the IBM Security Secret Server pricing is seven out of ten. It could be cheaper."
"Cost-wise, CA was better compared to others in the market. ​"
"It is more expensive than other solutions on the market."
"It is reasonably priced."
"The licensing is simple and scalable."
"I would prefer better licensing options for the 20-100 users we have at a given time."
"They offer per-device, per-user, or monthly and yearly licensing models."
"Don’t go with an agent model. Don’t go with a model that has you buying a thousand different parts. Go with PAM that gives you everything, or you’ll just be paying costs of implementing another tool that PAM would have just given you up front."
"Pricing is fair compared to other top vendors."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Insurance Company
9%
Manufacturing Company
9%
Performing Arts
9%
Comms Service Provider
17%
Computer Software Company
16%
Government
11%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Large Enterprise3
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise30
 

Questions from the Community

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What is your experience regarding pricing and costs for Symantec Privileged Access Manager?
Due to the nature of the solution, it is hard to gauge, but compared to competitors, the pricing is very good. I would rate it as an eight and a half out of ten.
What needs improvement with Symantec Privileged Access Manager?
Recent releases need improvement in webpage management. For instance, navigating through a webpage that acts like a wizard, where I proceed to the next page and enter more information, is not handl...
What is your primary use case for Symantec Privileged Access Manager?
With the customers that I have so far, I help them broker RDP sessions to sensitive servers, particularly those that manage aspects like physical access. I have also done it for backend databases, ...
 

Also Known As

IBM Secret Server, Secret Server, IBM Security Privileged Identity Manager
CA PAM, Xceedium Xsuite, CA Privileged Access Manager
 

Overview

 

Sample Customers

Information Not Available
NEOVERA, Telesis, eSoft
Find out what your peers are saying about IBM Security Secret Server vs. Symantec Privileged Access Manager and other solutions. Updated: September 2025.
871,469 professionals have used our research since 2012.