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IBM Security Secret Server vs ManageEngine PAM360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Security Secret Server
Ranking in Privileged Access Management (PAM)
18th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
ManageEngine PAM360
Ranking in Privileged Access Management (PAM)
12th
Average Rating
7.4
Reviews Sentiment
8.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Privileged Access Management (PAM) category, the mindshare of IBM Security Secret Server is 1.0%, down from 1.5% compared to the previous year. The mindshare of ManageEngine PAM360 is 5.0%, up from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

AsifIqbal - PeerSpot reviewer
Easy to set up and manage and has good scalability and stability, but its technical support team needs to be more aggressive in solving issues
What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website. In the next version of IBM Security Secret Server, I want to see more lightweight recording, architecture, or infrastructure requirements. Currently, it's heavy, so I want it reduced to make adapting IBM Security Secret Server much more effortless.
Prasanthraj PN - PeerSpot reviewer
An easy-to-deploy and affordable tool for access control monitoring
If I consider that most of the users are getting connected from a remote level and take into consideration that industries prefer to go for SaaS-based solutions and multi-factor authentication, I don't see any features associated with multi-factor authentication in ManageEngine PAM360. If ManageEngine PAM360 can introduce multi-factor authentication, then it would be great from a security aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As a PAM solution, Secret Server performs all the use cases in our environment."
"The live recording is a very useful feature."
"Stability-wise, I think it is a very good solution."
"One of the most valuable features is scalability, and how it allows you to scale it without affecting the underlying core components."
"What I like best about IBM Security Secret Server is its single-access console. It's also easy to manage and fulfills the requirements with the least resistance."
"We can use it remotely as well."
"Deployment is very quick, and only a one-time installation process is required for ManageEngine PAM360."
"PAM360 stands out due to its remote session recording capabilities, which allow us to track who accessed which server and identify any changes."
"ManageEngine PAM360 is an easy-to-use solution with competitive pricing compared to brands like Delinea and CyberArk."
"Our clients use this solution for the rotation of keys and passwords. It is a part of logs."
"PAM360 stands out due to its remote session recording capabilities, which allow us to track who accessed which server and identify any changes."
 

Cons

"What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website."
"The nonclustered index is working in an area with a problem that needs improvement."
"It would be preferable if the full proxy was included in the IBM Security Secret Server."
"Secret Server should have the ability to discover privileged accounts in the servers, like the administrator or users, from SQL and Oracle without having to import a script."
"The newer interface is more difficult to use than the previous one, and consequently, new users might need more training."
"PAM360's dashboard needs improvement for clearer presentations, similar to ManageEngine products like AD audit plus and Password Manager Plus, which offer a clearer picture."
"I would rate the scalability at five out of ten. It's average."
"If you want a cost effective solution and very competitive pricing, you should go with this product."
"It should have better documentation about how to install, work and configure."
"ManageEngine PAM360 could benefit from more automation activities and a user interface change."
"There could be improvement in latency and accessing resources for the product."
"PAM360's dashboard needs improvement for clearer presentations, similar to ManageEngine products like AD audit plus and Password Manager Plus, which offer a clearer picture."
"I don't see any features associated with multi-factor authentication in ManageEngine PAM360."
 

Pricing and Cost Advice

"The price could be better. I think it's a good price for the on-premises environment and the high availability for enterprises the solution provides."
"My rating for the IBM Security Secret Server pricing is seven out of ten. It could be cheaper."
"I believe that we paid 35,000 or 40,000 US dollars for it."
"The product is less expensive than one of its competitors."
"Though I don't have the exact numbers related to the cost of the solution, I can say that it costs somewhere around INR 7,00,000 for ten licenses."
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Manufacturing Company
10%
Financial Services Firm
10%
Retailer
7%
Computer Software Company
17%
Financial Services Firm
14%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM Security Secret Server?
Stability-wise, I think it is a very good solution.
What needs improvement with IBM Security Secret Server?
The nonclustered index is working in an area with a problem that needs improvement. In some cases, when they create some index in the tool, you may face some problems with the parallelism and some ...
What is your primary use case for IBM Security Secret Server?
I use the tool for dynamic services, integration services, and reporting services. I have years of working experience with the tool. I am a DBA and a support administrator for SQL Server, and also ...
What needs improvement with ManageEngine PAM360?
ManageEngine PAM360 could benefit from more automation activities and a user interface change. Although the support is really good, there's still room for improvement in automation.
What is your primary use case for ManageEngine PAM360?
Our primary use case for ManageEngine PAM360 ( /products/manageengine-pam360-reviews ) involved securing our organization’s devices, implementing access policies, and managing privileged access eff...
What advice do you have for others considering ManageEngine PAM360?
On a scale from one to ten, I would rate ManageEngine PAM360 as nine. It's a really good tool.
 

Also Known As

IBM Secret Server, Secret Server, IBM Security Privileged Identity Manager
PAM360
 

Overview

Find out what your peers are saying about IBM Security Secret Server vs. ManageEngine PAM360 and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.