My company hosts the database from Oracle on IBM FlashSystem.
Storage Manager at a financial services firm with 10,001+ employees
A highly stable tool that helps users with replication features
Pros and Cons
- "The most valuable feature of the solution is replication...Stability-wise, I rate the solution a nine out of ten."
- "In IBM FlashSystem, data reduction is an area with shortcomings where improvements can be made in the future."
What is our primary use case?
What is most valuable?
The most valuable feature of the solution is replication since, in our company, we also use SVC, which is a different product from IBM. In some sites, we can replicate the data from SVCs back to FlashSystems, which is the most valuable feature of the tool, considering the technology that we use.
What needs improvement?
In IBM FlashSystem, data reduction is an area with shortcomings where improvements can be made in the future.
In the future releases of IBM FlashSystem, I want to see synchronization in three-site replication specifically.
The response time taken by the technical support team of IBM is an area where improvements are required. It takes a lot of time for me to get to IBM's second line of support to get an answer.
For how long have I used the solution?
I have been using IBM FlashSystem since 2016. I use the solution's latest version. I am a customer of IBM.
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What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
I never try to scale up the solution. I mostly buy a lot of small boxes of the solution to operate in my company.
In my company, two administrators at the most use IBM FlashSystem.
How are customer service and support?
I have a lot of interactions with IBM's technical support. I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution is deployed on an on-premises model.
What about the implementation team?
The business partner provides my company with the service related to the solution's initial setup.
Which other solutions did I evaluate?
As per the policy of my organization, we usually use three alternatives at the same time. In our company, we compared IBM with Pure Storage and Dell. Each product is used for a different workload in the same area.
What other advice do I have?
I rate the overall tool a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Manager - System Analyst (Datacenter Infrastructure) at a financial services firm with 501-1,000 employees
An easy GUI and simple provisioning but our model does not support compression
Pros and Cons
- "The all-flash storage has tier replication capabilities."
- "Our model does not support compression or deduplication."
What is our primary use case?
Our company uses the solution for robotic process automation, workflow automation, and document management.
The solution is used for certain front-end systems, so users are not aware of the how it operates on the backend. About 30 front-end users access each application across various bank branches.
What is most valuable?
The solution is a very straightforward storage system.
The GUI is easy to use.
Provisioning is very simple.
The all-flash storage has tier replication capabilities.
What needs improvement?
Our model does not support compression or deduplication so it has less memory and the controllers are less powerful. We cannot get maximum capacity out of the storage.
Bigger models support these capabilities but it would be nice if entry-level storage did too.
For how long have I used the solution?
I have been using the solution for almost three years.
How are customer service and support?
We have not needed technical support because the solution has never given us any problems.
We need a code update once, but a local partner helped us with that software update. Partners generally manage support for IBM.
How was the initial setup?
The setup is very easy.
What about the implementation team?
We implemented the solution in-house and it took a couple of days from start to finish.
What other advice do I have?
Depending on your use case, I recommend looking at models that include compression and deduplication features to ensure the required level of UI performance.
We dedicate the solution to one particular application so we do not face performance issues. An environment with a shared storage array across multiple applications or databases may need high performance storage, more memory, and powerful controllers.
I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
IBM FlashSystem
February 2026
Learn what your peers think about IBM FlashSystem. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
883,448 professionals have used our research since 2012.
IT Director at a consultancy with 1-10 employees
A stable solution that has good performance and the highest throughput ratio in a single enclosure
Pros and Cons
- "The most valuable feature of the solution is SCM (Storage Class Memory), which has the lowest latency value in the storage industry."
- "The solution's infrastructure technology level could be PCI Express 5 instead of PCI Express 4 for the next version."
What is most valuable?
The solution has good performance and the highest throughput ratio in a single enclosure. The most valuable feature of the solution is SCM (Storage Class Memory), which has the lowest latency value in the storage industry.
What needs improvement?
The solution's infrastructure technology level could be PCI Express 5 instead of PCI Express 4 for the next version.
In addition to SaaS-based enclosures, the solution's expansion options must include NVMe options.
For how long have I used the solution?
I have been using the solution for a few months.
What do I think about the stability of the solution?
I rate the solution a nine out of ten for stability.
What do I think about the scalability of the solution?
The transactions of more than 1,00,000 customers are running on this solution.
I rate the solution an eight out of ten for scalability.
Which solution did I use previously and why did I switch?
We have previously worked with several store systems like Pure Storage, HPE, and NetApp storage. We switched to IBM FlashSystem 9100 NVMe because of its performance.
How was the initial setup?
I rate the solution ten out of ten for the ease of its initial setup.
What about the implementation team?
The solution’s deployment took around two days.
What's my experience with pricing, setup cost, and licensing?
The solution has good pricing, but it is not cheaper.
What other advice do I have?
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
HW Sales Representative at a tech services company with 1,001-5,000 employees
Stable, and scalable, and we can expand arrays with a single disk
Pros and Cons
- "At the FlashSystem level, customers are especially fond of multi-tier and distributed rate systems, particularly the dynamic rate six arrays."
- "Our customers have raised concerns about the limitations of the FlashSystem 5200 and 7300, which only offer a 32-gigabyte connection."
What is our primary use case?
I provide IBM FlashSystem to my customers and host it on the GBM private cloud, to give them the best services. I am working on a project to replace an HP Primera with an IBM FlashSystem 5200. This solution consists of two boxes connected with the remote mirroring feature of the FlashSystem. Each box has about 30 terabytes of storage and is replicated using a flash copy. The boxes are connected to a Power System running AIX, and I have implemented the EC tier with multiple layers of disk including MV, SST, and rotational disk. Additionally, I have set up Spectrum Protect to make backups to the TS 4300 tape. This project is currently being implemented and should be completed within the next month.
What is most valuable?
At the FlashSystem level, customers are especially fond of multi-tier and distributed rate systems, particularly the dynamic rate six arrays. They appreciate the extra layer of protection this provides, as well as the Easy Tier feature which is analogous to IBM’s FlashCopy. Customers find the FlashCopy feature highly beneficial, and the feature often comes up in conversations.
Customers are delighted with the new version of IBM's Virtualize system because it allows them to easily expand arrays with a single disk, something that was not possible in the past. They appreciate the added convenience of being able to incorporate multiple items indistinctly into the array.
What needs improvement?
Our customers have raised concerns about the limitations of the FlashSystem 5200 and 7300, which only offer a 32-gigabyte connection. This presents an issue for customers whose other infrastructure, such as old HBA cards, is limited to an eight-gigabyte connection. To maintain the recommended N minus one connection, the customer must use the 32-gigabyte connection, which is not ideal. To provide more flexibility, our customers would prefer to have a 16-gigabyte connection on these small boxes. The customer was initially unhappy with the situation because they had to replace all of the eight-gigabyte connections in their sixteen servers in order to migrate to a new storage system. Furthermore, to remain competitive, the customer had to be given the machines for free. While the customer accepted this, it was still a displeasing and uncomfortable experience for them. However, the machines were eventually sold and installed, leading to a satisfactory outcome. Despite this, the customer was still left with a feeling of dissatisfaction from the negotiation.
For how long have I used the solution?
I have been using the solution for several years.
What do I think about the stability of the solution?
I give the stability a nine out of ten. The latest versions of Virtualize, from 8.5 and above, are highly reliable. I have not had any complaints from customers about them.
What do I think about the scalability of the solution?
I give the scalability a nine out of ten. This solution is highly scalable, allowing for both side-by-side placement and clustering. This makes it an ideal option for me due to its scalability.
How was the initial setup?
My technician told me that the initial setup of this machine is much faster and easier than with previous versions, and they were very pleased with it. Though I haven't experienced it myself, I understand the positive experience it has provided.
For example, with the small model, we can configure the machine to enable us to access the SAN. This includes configuring the worldwide name and getting familiar with the SAN experience. It typically takes around three to four hours to set up boxes in the morning, depending on the size of the array and any specific configurations that the customer wants. For smaller models, this is usually the case. For larger models, the setup time may vary but is estimated to take no more than four hours for arrays up to 30 terabytes.
For deployment on the small machine, one to two people are typically required, as it is necessary to have two people to rack the machine. For larger machines, three people are usually used for racking and setup. The large machines are the DS, the Enterprise, and the 7300.
What's my experience with pricing, setup cost, and licensing?
I'd rate the basic licensing and the Virtualize software a ten out of ten, and the extra Spectrum and other an eight out of ten. However, if we combine the basic and advanced licensing, I'd give a score of eight out of ten.
What other advice do I have?
I give the solution a nine out of ten because of the solution's flexibility, scalability, and great prices. Last year's performance was remarkable, and I expect the same this year. IBM FlashSystem truly exceeded my expectations.
I suggest using the ESS for planning and ensuring a thorough conversation with the customer about their desired outcome. Proper planning is essential for successful implementation; if the planning isn't done well, it can lead to having to redo the work. My advice is to plan carefully and talk to the customer to make sure we understand exactly what they need and how to deliver it.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Chief Information Officer and Program Lead at a consumer goods company with 1,001-5,000 employees
A good solution for managing and supporting our workloads
Pros and Cons
- "The solution is scalable and has varying degrees of scalability."
- "IBM FlashSystems is lagging in optimizing storage technologies."
What is our primary use case?
Our primary use case for this solution is managing and supporting our workloads currently running on IBM FlashSystem. Additionally, we use it to run our ERPs.
What is most valuable?
We like how straightforward the IBM system is and the technical team's support.
What needs improvement?
IBM FlashSystems is lagging in optimizing storage technologies, which can be improved. For example, deduplication with Dell EMC and their storages are far ahead of the curve regarding data storage deduplication. Deduplication is when you remove all the data duplicates from your system and save more data in a smaller physical space. If there are any duplications in the entire storage, they should be removed, and data can be saved. There are two types of deduplication, inline and post-save deduplication. Inline refers to the data travelling from the system to the storage to be stored. The system removes the duplicated part and then stores it to save space. Another kind is that you store the data first and then remove the duplications, so you will need a larger area to read and write. The inline deduplication needs to have global deduplication enabled.
For how long have I used the solution?
We have been using this solution for five years.
What do I think about the stability of the solution?
The solution is stable and has no issues.
What do I think about the scalability of the solution?
The solution is scalable and has varying degrees of scalability. For example, if you have to buy a port and initial or entry-level storage, it can scale up to a certain level. After that, you'll have to change the box. If you need a forklift to pick up and bring in a new device regarding scalability, we usually plan for three to four years because technology changes fast. Hence, with five years of scalability, you will have no issues scaling that product to a certain level.
How are customer service and support?
I rate customer service and support ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
IBM storages are straightforward. The only issue is the higher-end machines of the V9000 storage systems. There are two ways storage can be configured, and if you have multiple controllers in storage, you don't need to enable zoning between the two controllers. However, for IBM V9000 and above models, the controllers are also zoned through your zoning system. I rate the initial setup an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
We have no issues with the price as it is very competitive. So, if you want to buy high-end IBM storage, HP would go higher than IBM, so if it's a million-dollar storage and you have around 150 terabytes of hybrid or all-flash storage that you deploy, then it costs approximately 1.7 million dollars. This solution is the second most expensive in the market.
What other advice do I have?
I rate the solution nine out of ten. The solution is good, but variable-length deduplication and global deduplication can be included.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Manager at a tech services company with 51-200 employees
Very stable and easy to configure or use
Pros and Cons
- "The solution is very easy to configure and use."
- "The solution's pricing is a bit high so there is room for improvement."
What is our primary use case?
Our company uses the solution for central storage. Every person in our company is served by and accesses the solution.
We also resell the solution to small business customers.
What is most valuable?
The solution is very easy to configure and use.
What needs improvement?
The solution's pricing is a bit high.
For how long have I used the solution?
I have been using the solution for eight years.
What do I think about the stability of the solution?
The solution is very stable so stability is rated a ten out of ten.
What do I think about the scalability of the solution?
The solution is scalable so scalability is rated an eight out of ten.
How are customer service and support?
Technical support is great so is rated a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
We sell the solution to customers who handle their own setups.
What's my experience with pricing, setup cost, and licensing?
The price is a little bit high so is rated a six out of ten. There is always room for improvement on the solution's price.
What other advice do I have?
I recommend the solution and rate it a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Service Delivery Manager at a computer software company with 10,001+ employees
Enterprise storage product that offers good performance and is suitable for businesses of any size
Pros and Cons
- "The Flash core models offer amazing performance."
- "The basic setup can be challenging when it comes to certain IP addresses and the configuration of the IP. You have to go in to different menus to makes changes and ensure it is stable."
What is most valuable?
The Flash core models offer amazing performance.
What needs improvement?
The basic setup can be challenging when it comes to certain IP addresses and the configuration of the IP. You have to go in to different menus to makes changes and ensure it is stable.
Ina future release, we would like to have a better way to install and to configure FlashSystem.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
I would rate this solution a nine out of ten for stability. I have experienced one problem and that was solved by EBM. It was for a FS 5,200. I had to connect to an IBM i system without some switches. I was the second or third customer who did it, worldwide. They had to make a special patch for it.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
I would rate the technical support for this solution a three out of five.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing of this solution a four out of five.
Which other solutions did I evaluate?
We considered Dell PowerStore. From a capability and technology point of view, both solutions are comparable. However, from a price perspective, IBM is 30% cheaper.
What other advice do I have?
I would definitely recommend this solution to other users. It is suitable for many sizes of business due to the options they offer.
I would rate this solution a nine out of ten as it offers great performance and stability.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Vice President Sales at a tech services company with 11-50 employees
Stable, with a straightforward implementation, and a compression feature
Pros and Cons
- "The most crucial feature of IBM FlashSystem is compression."
- "The only issue my team faced was transferring the data from the old system to IBM FlashSystem, which is an area for improvement in the solution."
What is our primary use case?
IBM FlashSystem is used for performance systems.
How has it helped my organization?
IBM FlashSystem has improved the way the organizations of my customers function.
What is most valuable?
The most crucial feature of IBM FlashSystem is compression.
What needs improvement?
The only issue my team faced was transferring the data from the old system to IBM FlashSystem, which is an area for improvement in the solution.
For how long have I used the solution?
I've been dealing with IBM FlashSystem for four years.
What do I think about the stability of the solution?
IBM FlashSystem is one hundred percent stable. My customers didn't encounter any failures, so it's good.
What do I think about the scalability of the solution?
IBM FlashSystem is scalable, but it depends on what you're selling. You'll have scalability issues if you sell it as a complete system with maximum capacity. I didn't sell the entire system, so it can be upgraded if the customer needs more capacity.
How are customer service and support?
I haven't contacted the technical support for IBM FlashSystem.
Which solution did I use previously and why did I switch?
I sold other solutions apart from IBM FlashSystem, but the price for IBM FlashSystem was better.
Two of my customers preferred IBM FlashSystem, and the third customer liked Hitachi, but Hitachi was more expensive, so that customer went with IBM FlashSystem.
How was the initial setup?
The implementation of IBM FlashSystem was straightforward. It will take less than two hours to implement if it's just a small system.
What about the implementation team?
One engineer from my company and one engineer from the customer side took care of the deployment of IBM FlashSystem.
What's my experience with pricing, setup cost, and licensing?
My customers got the IBM FlashSystem bundle offer. It was a one-time purchase for three years of service. The price would depend on the storage size and could reach between $25,000 to $55,000.
What other advice do I have?
My company sells IBM FlashSystem to customers. I'm a salesperson.
My company sold six IBM FlashSystem to three customers. One was large-scale, while the other two were small-scale. The customers use the solution on production and deal sites. The capacity of my customers is sufficient at the moment, so there's no plan to increase the usage of IBM FlashSystem.
I'd tell people looking into implementing IBM FlashSystem that installing and managing it is straightforward. The solution also has excellent performance.
My rating for IBM FlashSystem is nine out of ten.
My company has a partnership with IBM.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: February 2026
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