What is our primary use case?
My main use case for Huntress Managed Security Awareness Training is to keep employees aware of phishing, run short training sessions, and track completion for compliance without adding much work for the IT team.
A specific example of how I use Huntress Managed Security Awareness Training to keep employees aware and help with compliance is that I run periodic phishing simulations and send short awareness modules to all staff. When someone clicks a testing phishing link, it automatically assigns them extra training. That keeps people alert and helps show clear training records during audits.
Beyond my main use case, Huntress Managed Security Awareness Training has made my awareness efforts consistent, not random. People actually recognize the test email now, and the reports make audits less stressful.
How has it helped my organization?
Huntress Managed Security Awareness Training has positively impacted my organization. It has improved employee awareness, reduced risk clicks, and given me clean documentation for compliance, all without creating extra work for the IT team.
Since implementing Huntress Managed Security Awareness Training, I haven't tracked an exact percentage yet, but I have noticed a clear improvement in employee awareness. People are more cautious about suspicious emails, and fewer employees click on phishing links during simulations. I have also improved my training completion records, which makes compliance audits easier. Overall, the results have been positive over the past year.
Memorable training episodes have had a positive impact on changing employee behavior. For example, after participating in realistic phishing simulations, employees become more careful about suspicious emails, start checking links before clicking, and report unusual messages to the IT team. I also notice that employees remember the lessons better when training includes real-world scenarios.
What is most valuable?
The best features of Huntress Managed Security Awareness Training are the realistic phishing simulations, the clean reporting dashboard, and the fact that it is easy to manage even with small teams.
The realistic phishing simulation has helped my team by making people more cautious. They hover over links, ask before clicking, and forward suspicious mail to check. It is subtle, but I notice it directly after a few months.
One aspect of the features of Huntress Managed Security Awareness Training is that the automation assigning training right after the phishing test failure saves time, and the interface is not overwhelming, which helps when I am short-staffed.
I am using the Managed Learning feature, which helps keep my team's security awareness training up to date through regular training modules and phishing simulations. Employees receive updated content about new phishing techniques and security threats. It also helps me track training completion and identify employees who need additional training. Overall, it makes employee training more consistent and effective.
Huntress Managed Security Awareness Training handles human risk effectively through just-in-time training. For example, when an employee clicks a simulated phishing link, they receive immediate feedback and a short training module explaining what they missed and how to identify similar threats in the future. In my organization, this has helped employees become more cautious, recognize suspicious emails, and avoid repeating the same mistake.
Regarding the lightweight LMS, I use the LMS features. My experience with creating and uploading custom training programs has been generally good. The platform is easy to manage, and uploading training content is straightforward. I can organize training materials based on employee need to track completion. However, more customization options and easier content creation tools would make the experience even better.
Assigning behavior-based tasks targeting risky behaviors in my organization is pretty easy with Huntress Managed Security Awareness Training. I can target employees based on risky actions like simulated phish clicks and assign relevant training to help them improve. The process is simple to manage and keeps effort low for the IT team.
Regarding the Threat Simulator feature, I use the LMS feature. It reinforces learning through regular training modules, phishing simulations, and targeted lessons based on employee behavior. Employees learn to recognize suspicious emails and avoid risky actions. Over time, this has improved awareness and encouraged employees to report suspicious activity instead of clicking unknown links.
The frequency of updates to tradecraft scenarios in Huntress Managed Security Awareness Training helps my team stay prepared for new types of phishing attacks. The updated tradecraft scenarios expose employees to current attack patterns, such as more convincing emails and social engineering techniques.
What needs improvement?
Huntress Managed Security Awareness Training can be improved by adding more local industry-specific examples, keeping modules shorter, and offering more language options to fit non-native teams better.
Adding practical industry examples, shorter sessions, and better multilingual support and region-specific scenarios would help people connect the training to what they actually see at work. These are the improvements I would like to see in Huntress Managed Security Awareness Training.
Beyond what I have discussed, Huntress Managed Security Awareness Training needs deeper transparency into how the AI decides and more region-specific phishing examples to match what employees actually see.
For how long have I used the solution?
I have been using Huntress Managed Security Awareness Training for about a year.
What do I think about the stability of the solution?
Huntress Managed Security Awareness Training has been stable in my day-to-day use. The platform runs smoothly, training assignments go out on schedule, and the phishing simulations work without glitches. I have not had any major issues.
What do I think about the scalability of the solution?
Regarding Huntress Managed Security Awareness Training's scalability, it is relatively easy to scale up or down as my organization changes. I can adjust the number of users and training assignments based on employee requirements. This makes it easier to manage training for new employees or growing teams without adding much administrative effort.
How are customer service and support?
My experience with Huntress customer support has been generally positive. The support team is responsive, helpful, and knowledgeable. I would give the customer support eight out of ten.
Which solution did I use previously and why did I switch?
Before using Huntress Managed Security Awareness Training, I relied mainly on manual security awareness training and basic phishing awareness activities. I switched to Huntress because I wanted a more centralized solution with automated training, realistic phishing simulations, and better reporting.
What was our ROI?
I see operational benefits from Huntress Managed Security Awareness Training. The training and phishing simulations have been a solution. Employees are also becoming more careful with suspicious emails, which helps reduce risky clicks.
What's my experience with pricing, setup cost, and licensing?
My experience with Huntress Managed Security Awareness Training pricing, setup cost, and licensing has been generally positive. The initial setup cost is manageable, and the setup process is straightforward. The licensing model is easy to understand, and the overall pricing is reasonable considering the training modules, phishing simulations, and reporting features. However, more flexible plans for similar organizations would make it even better.
Which other solutions did I evaluate?
Before choosing Huntress Managed Security Awareness Training, I considered a few alternatives, including KnowBe4 and Proofpoint Security Awareness Training. I compared them based on phishing simulation, training content, reporting, ease of management, and pricing. I prefer Huntress Managed Security Awareness Training because it offers a simple management experience, useful training features, and good overall value for my requirements.
What other advice do I have?
I rate Huntress Managed Security Awareness Training overall eight out of ten.
I give it an eight out of ten because Huntress Managed Security Awareness Training is easy to use, offers realistic phishing simulations, and helps improve employee awareness. The reporting and automated training features are also useful. There is still room for improvement in multilingual support and industry-specific content. Overall, it is a good and reliable solution.
Regarding Huntress Managed Security Awareness Training's AI capabilities, from my experience, it has a good approach to security and governance. I appreciate its focus on data protection, access control, and responsible use of AI. However, I would like to see more transparency about how AI makes decisions, how data is processed, and how customer information is protected. Overall, I am satisfied with its security approach.
Regarding the accuracy and reliability of output from Huntress Managed Security Awareness Training's AI capabilities, in my experience, the AI capabilities are generally accurate and reliable. The recommendations are useful, and the training content is relevant to common phishing threats. However, I believe there is still room to improve accuracy in identifying more complex threats and reducing false positives. Overall, the performance has been good and meets my expectations.
Huntress Managed Security Awareness Training is deployed in my organization as a public cloud SaaS solution. My employees access the platform through a web browser, so there is no need to maintain separate on-premises infrastructure, and it is easy to manage. The cloud deployment makes it convenient for my IT team and employees.
My advice to others looking into using Huntress Managed Security Awareness Training is to start small, use the phishing simulation continuously and consistently, and keep training short and regular. Make sure employees understand it is about learning, not punishment. That helps build trust and makes the training more effective.