Huntress Managed Security Awareness Training Reviews

Our main use case for using Huntress Managed Security Awareness Training is that it functions as a fully managed human risk management platform designed to turn employees into a reliable first line of defense. With the help of this security awareness training, we are training our employees by leveraging them with real-world threat intelligence from millions of endpoints, and it delivers expert-backed training and dynamic phishing simulations to actively lower human risk.

In this technological era, there are very high chances of online threats and digital threats through third-party services, third-party sites, or through email and phone numbers. That is why we have chosen Huntress Managed Security Awareness Training for our organization employees to train them on human risk management so that it can turn our employees into a reliable first line of defense.

Huntress Managed Security Awareness Training provides the Managed Learning Plan, in which experts from Huntress R&D and the SOC department automatically curate and assign monthly training episodes based on the latest global threat trends. The second feature is Realistic Phishing Simulations, which provides access to a library of interactive, high-quality phishing tests and threat simulations crafted to mimic modern attack vectors. The last feature is Phishing Defense Coaching and Remediation, where if an employee interacts with a simulated phishing email, they receive in-the-moment coaching to correct risky behavior right when the teachable moment occurs.

From all of these three features, we have found the Realistic Phishing Simulation to be the most usable and also the most important one because it provides our organization employees with access to a library of interactive, high-quality phishing tests and threat simulations crafted to mimic modern attack vectors. Using all of these things and becoming accustomed to them, our employees are getting trained effectively in all of these fields.

Huntress Managed Security Awareness Training has positively impacted our organization. Before using this security awareness training program, our organization employees were not able to recognize the types of threats that they were encountering in their daily work or in their organization's online operations. After we started using Huntress Managed Security Awareness Training, our employees are getting trained more each day and they are becoming sufficiently knowledgeable about the threats they encounter. Now they are able to recognize threats and also find ways to mitigate those threats.

Huntress Managed Security Awareness Training can improve their program with the help of more documentation on the types of services that they are providing. They can provide more detailed information about their services, their platform, user reviews and feedback so that any new customer who is trying to participate in this security awareness training program can access all of these documents before joining, making their decisions easily and smoothly.

I have been working with this solution for five months in my current field.

Huntress Managed Security Awareness Training is very stable.

Huntress Managed Security Awareness Training is very scalable. I can scale this security awareness training program from low to high types of organizations, and I can scale it from public to private or on-premises cloud.

Customer support is very useful and very good.

We were not using any other solution previously. We have directly switched to Huntress Managed Security Awareness Training and we have not evaluated any other options.

Our experience with the pricing, setup cost, and licensing was very good and smooth because of the customer care and expert teams provided by Huntress.

For this particular training program, we are taking help from Huntress. They are providing us with their specific teams, their specific inputs, and their online training programs. They are training our organization employees and providing them with real-world threats intelligence inputs from millions of endpoints so that all of these employees can train with expert-backed training and can also train in dynamic phishing with the help of simulations to lower human risk.

We have seen a return on investment. The organization is now able to save money, save time, and the number of incidents is also significantly lower. All of this is possible because of the security awareness training program managed by Huntress.

The advice I will give to others looking for a particular security awareness training program is that if you are seeking a program that offers hands-on phishing simulations to help train employees to spot modern social engineering tactics, Huntress Managed Security Awareness Training is an excellent choice. It also provides measurable results with actionable reporting to track human risk exposure over time and prove compliance. It is designed specifically to be headache-free for resource-strapped organizations and managed service providers. I have given this review a rating of 9 out of 10.

My use case for Huntress Managed Security Awareness Training is to ensure that the company's users are aware of common attacks such as ransomware, phishing, and social engineering attacks, and to provide them with simulation practice on these topics.

I appreciate the interactive and engaging style of Huntress Managed Security Awareness Training. Unlike most awareness training competitors such as KnowBe4 or Infosec Institute, Huntress has a unique storytelling approach that sets them apart.

The initial deployment of Huntress Managed Security Awareness Training is straightforward because I can use the same platform for initiating that training. Huntress Managed Security Awareness Training requires no maintenance on my end, and it is very easy to create customizable content as well.

It is worthwhile to watch the training myself before I administer it to my clients using Huntress Managed Security Awareness Training to ensure that I would want my clients to see it as well. Some of the trainings can be quite silly, or I may not want to administer those trainings. I should always double-check the trainings and phishing simulations before I administer them, as I may not personally want to use those trainings.

Huntress Managed Security Awareness Training could improve by expanding their training library. I understand they are a relatively new player in the awareness training industry. However, KnowBe4 and Infosec Institute have hundreds of training modules, whereas Huntress had approximately 50 training videos last I checked. They could expand their library and offer a variety of topics and new styles of content, such as instructor-led training or skits, which they do not currently have.

It is worthwhile to watch the training myself before I administer it to my clients using Huntress Managed Security Awareness Training to ensure that I would want my clients to see it as well. Some of the trainings can be quite silly, or I may not want to administer those trainings. I should always double-check the trainings and phishing simulations before I administer them, as I may not personally want to use those trainings.

I have been using Huntress Managed Security Awareness Training for six months.

I have not experienced any downtime with Huntress Managed Security Awareness Training. Once I set up the client and whitelist the expected phishing domains, it runs very smoothly.

The scalability of Huntress Managed Security Awareness Training is very good. It is easy to add new users or remove users as needed. However, any Huntress user should be aware of prorated fees. When you add users, you will be charged for the entire month.

I have not needed any technical support regarding Huntress Managed Security Awareness Training because it is very easy to use.

Negative

I have extensively used Infosec Institute for over three years as an alternative to awareness training.

The initial deployment of Huntress Managed Security Awareness Training is straightforward because I use the same platform for initiating that training.

The price point differs between solutions. Huntress Managed Security Awareness Training is slightly more expensive than Infosec Institute. Infosec Institute is more cost-effective and has significantly more training options with different styles. The customization is also better on Infosec Institute. However, because Infosec Institute is overused with the same clients, offering a new style of trainings with Huntress Managed Security Awareness Training is quite valuable. If someone has been using the same solution for a long time and is considering a change, Huntress Managed Security Awareness Training is a really nice alternative.

I have not utilized the ability to customize the trainings to a large extent yet with Huntress Managed Security Awareness Training because I am still focusing on the smaller market. However, I think it is a very useful feature overall. If you are targeting many verticals, it makes perfect sense to have a variety of trainings and be able to tailor them for each industry.

The dynamic training modules for Huntress Managed Security Awareness Training are helpful. They adapt based on the user's behavior, which is a very unique feature compared to other platforms. That is a very interesting feature and it works really well from my end as an admin. It means less work for me because the platform itself takes care of addressing unique users based on their behavior. I think this is a very smart feature. I would rate this review a five out of five.

My primary use case is fulfilling strict European compliance and regulatory requirements. I use Huntress Security Awareness Training to ensure our employees are thoroughly trained in GDPR compliance, general cybersecurity best practices, and secure AI usage.

The quality and depth of the training content stands out the most. Having previously used KnowBe4, I initially just wanted a basic solution to check a compliance box. However, Huntress goes well beyond the bare minimum. Instead of employees just doing the minimum to pass, the training is genuinely engaging and drives actual learning. It actively elevates our team's overall security maturity rather than just fulfilling a mandatory requirement.

Overall, the platform works great and exceeds my expectations, but one area for future growth would be expanding the library of AI-related training modules. Since AI adoption is growing rapidly in the workplace while general security maturity around it remains low, adding more specific courses on AI risks and best practices would be highly valuable.

I have been using Huntress Managed Security Awareness Training quite recently for a couple of months ago.

The stability of the solutions is good. It loads instantly and there's no lagging, crashing, or downtime.

Adding more users seems very feasible, but there is one notable friction point regarding the end-user experience as we scale.

• Domain Redirection Confusion: When users log in through huntress.com to take their security training, they are redirected to a completely different URL (mycurricula.com). Ironically, for a security awareness platform, this triggers red flags for end-users who think they might be on a phishing site. I had to send out internal communications clarifying that both domains are legitimate and owned by the same company. As we scale and add more users, managing this confusion is a slight headache.
• Backend Architecture Unknowns: From a technical standpoint, I am not entirely sure how their backend escalation process works. If Huntress is utilizing modern cloud auto-scaling (like AWS), I have absolutely zero worries about the platform handling our growth. However, if their architecture relies on spinning up and managing separate instances for each client, we might run into some growing pains down the line. For now, though, it is working fine.

I have not contacted the technical support or customer support for Huntress Managed Security Awareness Training myself.

We previously used KnowBe4, which we had been using since 2022. While we had a lot of experience with it, we ultimately decided to move to Huntress for a few key reasons:

• Better Training Quality and Engagement: With KnowBe4, the training videos felt very generic. It was too easy for users to just click through the modules, check the compliance box, and not actually retain anything. Huntress is the exact opposite; they make the training genuinely fun. They use high-quality, cartoon-style animations which drastically improves user engagement and encourages people to actually watch the content.
• Direct Vendor Relationship: We originally purchased KnowBe4 through a third-party MSP. When we decided to part ways with that third-party provider, we wanted to manage our KnowBe4 licensing directly. However, we learned that KnowBe4 doesn't allow that; you are forced to go through a reseller. Huntress allows us to purchase and manage the platform directly, which was a huge selling point for us.
• Included Managed Services: Huntress includes fully managed training programs at no extra cost. They create, curate, and update the training programs themselves, and all we have to do is assign our users to them. We fully expected to pay a premium for a "managed" service tier, but it was completely included.

Combined with the fact that Huntress was actually cheaper than what we were paying for KnowBe4, making the switch was an incredibly easy decision.

The initial setup was incredibly straightforward. I was actually the internal champion who evaluated Huntress, made the decision to purchase it, and handled the deployment for our organization.

I am very happy with the pricing. During the evaluation process, I was completely transparent with Huntress about what we were paying our previous provider. I explained that to get internal approval for a vendor switch, the new solution had to cost the exact same or less.

Huntress actually came in at a lower price point than our previous provider. While I don't handle the finance side directly, finding a platform that delivered better features while coming in under budget made getting the final executive approval incredibly easy. It offers excellent value.

I am still exploring the platform's automated behavioral targeting features, as I currently prefer a hands-on approach to profiling and targeting specific risks. Right now, my primary focus for our team is on secure AI practices and safe prompt engineering.

While I am not sure if Huntress has a pre-built managed program specifically for this yet, what stands out to me is the flexibility to build it myself. Having the ability to easily create and assign custom training programs based on the specific behaviors I believe are most critical to our organization has been life-changing.

As the cybersecurity and risk management specialist for my company, I don't necessarily need a vendor's fully managed service to dictate our training tracks. I prefer doing this myself. The fact that Huntress gives me the autonomy to specifically target the exact behaviors relevant to our team—and allows me to do so without charging extra for managed services—makes it a perfect fit for my workflow.

My overall rating for this solution is ten out of ten.

I use the solution to provide security awareness training to my clients, which includes each of the end users.

I like that it provides a customizable learning pathway, allowing me to both use preset tracks and customize them if I wish. The phishing simulations are valuable as they allow end users to understand their mistakes without real-world consequences. This solution helps train users on what to look for in security threats, contributing to the prevention of user errors that may lead to breaches.

It is somewhat confusing at first, especially for onboarding. The existing complexity is partly because the product wasn't built from the ground up by Huntress, which might contribute to certain elements lacking Huntress's typical simplicity.

I signed onto it at the same time as ITDR.

The hosting site for learning pathways has always been stable and readily available when needed.

I have not contacted customer service for this solution, however, I expect it to be great as it is the same as with other Huntress products.

Positive

I researched KnowBe4 but did not choose it because Huntress is more MSP-friendly and provides more value. I decided against adding another vendor since I was already signing up for the ITDR with Huntress.

Setting up on the dashboard is straightforward, but getting client buy-in takes longer. It typically involves a meeting to explain the purpose and need for the training.

It's possible to set it up independently without involvement from Huntress or third-party assistance.

The pricing is good. Huntress is willing to discuss the price for those interested in their entire stack. Pricing is reasonable enough to maintain profitability for them.

I evaluated KnowBe4 but chose not to use it as Huntress is better suited for MSPs and offers better value for money.

I rate the solution nine out of ten. 

I appreciate that the learning pathways and materials are produced by the team at Huntress and not AI-generated. These personalized elements make the training engaging, preventing it from being just a series of boring slides.