What is our primary use case?
The use cases with the HPE Aruba Networking UXI are diverse, especially since I am located in the southwest of Brazil, where many of the richest companies are situated. For example, Fiat is a client of Oi that uses the Aruba solution with Aruba Central. Another example is Localiza Hertz, which is a US-based car rental company. Localiza utilizes everything from Aruba, including servers, WLAN, switches, and a variety of other products.
The HPE Aruba Networking UXI is not just for monitoring the network; we use it alongside the service we provide for clients because many of them do not have large teams for LAN monitoring. We handle the monitoring for them and create various documents detailing what has happened in their LAN over the past month, along with action plans. This kind of service is common here in Brazil, particularly for telcos.
What is most valuable?
The best features of the HPE Aruba Networking UXI revolve around LAN services in most cases, including configuration for monitoring and the ability to set up Aruba Central across different tenants on the same platform. However, security used to be a gap because many think of Fortinet for security. In the past, Aruba's SD-WAN solution was not fully developed, but today they have a more advanced SD-WAN security solution. Previously, we relied more on Fortinet for security. Other Aruba solutions, such as switches, WLAN, routers, and LAN communication infrastructure, were used extensively.
The AI-driven insights for optimizing network operations with the HPE Aruba Networking UXI focus primarily on SD-WAN. Due to the difficulties with communication links in Brazil, especially between LAN and WLAN, we often rely on satellite links such as Starlink or mobile networks such as 4G and 5G. The infrastructure varies significantly across the country, with better service in bigger cities than in smaller ones. The government is increasingly investing in improving communication quality for smaller businesses in these regions.
The integration of HPE Aruba Networking UXI with other security and networking tools is quite robust. The integration improves monitoring significantly, as we commonly use Zabbix in Brazil. The HPE Aruba Networking UXI integrates with Zabbix, allowing us to collect information from firewalls, routers, access points, and more.
From Zabbix, we also use Grafana to present our clients with monitoring information over time. This enables our operational team to identify potential problems proactively before clients need to open support tickets, allowing us to address issues swiftly and keep our clients informed.
What needs improvement?
Areas where the HPE Aruba Networking UXI can improve include the integration of SD-WAN and security in a single solution. Now, Aruba has developed an SD-WAN solution that is among the best, alongside WLAN. In Brazil, it's common to see many hospitals and government locations utilizing Aruba solutions. However, Fortinet is well-known here for combining SD-WAN with security in a single box, whereas Aruba and Cisco typically have separate solutions for each. This separation can be expensive for companies in Brazil as they have to acquire multiple boxes. Currently, around 50% of firewall sales in Latin America are from Fortinet, but I believe this trend is changing as Aruba develops its offerings.
For how long have I used the solution?
We have recent experience with the HPE Aruba Networking UXI.
How are customer service and support?
I have a good understanding of HPE Aruba's support, having worked with many knowledgeable individuals there during my time at a telco company. We purchased services through distributors in Brazil, which helped streamline support across regions due to the scale of the company.
For customer service with HPE Aruba, I would rate them around an eight. We worked with multiple channels based on the region, which facilitated a solid support network for our needs.
How would you rate customer service and support?
How was the initial setup?
Setting up the HPE Aruba Networking UXI is easy, similar to other vendors such as Cisco, which has both enterprise and Meraki solutions. Aruba's enterprise solution is comparably straightforward. Having previously completed a certification course with Cisco, I found that the platforms have a high degree of similarity, making the setup process manageable.
What's my experience with pricing, setup cost, and licensing?
In terms of pricing or licensing for the HPE Aruba Networking UXI, costs are influenced by dollar fluctuations, as we purchase in dollars for all Aruba or Cisco solutions. I wouldn't categorize it as expensive; while not the cheapest, it is competitive given the current market, especially since we have lost some projects to Huawei.
What other advice do I have?
In our company, we use HPE Aruba Networking UXI primarily for on-premises deployments. While working at Oi, Brazil's largest telco, we served a diverse clientele from residential customers to large enterprises, leading to the decision to utilize on-premises solutions.
The choice for on-premises was driven by data center infrastructure limitations in Brazil. Although we now have several well-developed data centers, in the past, many were lacking. We installed the Aruba Central platform in our own data center for our services. While our clients experienced it as a cloud service, we operated it on-premises. I know that Aruba has its own cloud services, but during that time, the decision favored on-premises solutions.
On a scale of one to ten, I would rate the HPE Aruba Networking UXI an eight out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other