HPE Aruba Networking UXI vs New Relic comparison

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HPE Aruba Networking UXI

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Executive Summary

We performed a comparison between HPE Aruba Networking UXI and New Relic based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed HPE Aruba Networking UXI vs. New Relic Report (Updated: September 2026).

HPE Aruba Networking UXI vs. New Relic

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HPE Aruba Networking UXI

Ranking in Network Monitoring Software

21st

Average Rating

8.6

Reviews Sentiment

4.3

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (8th)

New Relic

Ranking in Network Monitoring Software

9th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (5th)

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of HPE Aruba Networking UXI is 0.6%, down from 1.0% compared to the previous year. The mindshare of New Relic is 1.5%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
New Relic	1.5%
HPE Aruba Networking UXI	0.6%
Other	97.9%

Network Monitoring Software

Featured Reviews

Søren Overgaard Bendtsen

IT Director at CGL Pack Annecy S.A.S.

Monitoring has provided factual end‑to‑end insights and supports proactive incident response

From using HPE Aruba Networking UXI, I have access to real numbers for latency, packet drops, and other metrics. We also have a pretty intensive alerting mechanism that works on specific IPs for all our sites that are pinging, so if they are not reachable, we will have an alert and an incident created. I assess the value of HPE Aruba Networking UXI's application visibility in enhancing network performance as great. HPE Aruba Networking UXI's remote troubleshooting capabilities help me manage my distributed networks in a great way because we are not relying on user input. We are relying on real facts from HPE Aruba Networking UXI devices that are placed end-of-line on all our factories.

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BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"HPE Aruba Networking UXI's remote troubleshooting capabilities help me manage my distributed networks in a great way because we are not relying on user input and are relying on real facts from HPE Aruba Networking UXI devices that are placed end-of-line on all our factories."

"There was definitely an ROI with the use cases I have had; when you see that the network issues and trouble tickets that are opening start to decrease, that is where your ROI starts coming in regarding productivity."

"The integration of HPE Aruba Networking UXI with other security and networking tools is quite robust, allowing us to collect information from firewalls, routers, access points, and more, and present it through Grafana to proactively address issues before clients open support tickets."

"The performance, elasticity, and efficiency of Aruba products have been exceptional."

"The most valuable feature of HP Aruba Networking UX-I is its 24/7 monitoring capability."

"Aruba products have significantly improved our network reliability, as none of my teammates have logged a call to Aruba in the past year."

"We have been able to proactively identify failures before they happen."

"The solution offers good documentation."

"The solution is quite stable."

"Their technical support is pretty good and responsive. We have a real good relationship with them."

"Customer Service: The Support has been excellent -- affordable and bringing us meetings and phone calls with great availability and customer-oriented support."

"The versatility of the solution is its most valuable feature."

"The feature I found most valuable is being able to design my queries. It's easy to design a query."

"NewRelic provides a one-stop shop monitoring solution for organizations that are looking for 360 degree monitoring solution: Application, Infrastructure, Network, Database, Enduser monitoring, Mobile everything under one roof."

More New Relic pros

Cons

"Some manual administrative tasks still need to be triggered manually, leading to lower efficiency."

"It would be beneficial if the tool offered a less expensive subscription as it is currently costly for our clients."

"They could improve their services."

"Areas where the HPE Aruba Networking UXI can improve include the integration of SD-WAN and security in a single solution."

"The customization of the start and end time is kind of cool."

"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."

"In the first stage, the area of development, infrastructure and communication portal."

"Customer Service: Used rarely, was average. Technical Support: Used rarely, was average."

"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."

"New Relic can be improved, particularly by enhancing the UI, which is currently a bit off."

"It doesn't give us rich process tracing, which is the only complaint I have."

"The browser isn't exactly reliable."

More New Relic cons

Pricing and Cost Advice

Information not available

"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."

"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."

"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."

"The solution is less expensive than AppNeta."

"The detection piece of it brings us a big return on investment."

"It would be nice if we could buy it annually instead of monthly."

"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."

"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."

More New Relic pricing and cost advice

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Top Industries

By visitors reading reviews

Insurance Company

24%

Healthcare Company

11%

Comms Service Provider

Manufacturing Company

Financial Services Firm

13%

Outsourcing Company

12%

Manufacturing Company

10%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	79

Questions from the Community

What is your experience regarding pricing and costs for HPE Aruba Networking UXI?

With the pricing and setup cost and licensing for the HPE Aruba Networking UXI, it depends and varies. Many people use these for a short-term solution just to gather their information. Many leverag...

What needs improvement with HPE Aruba Networking UXI?

I actually do not know if there is room for improvement for HPE Aruba Networking UXI because it is my networking team who handles that on a daily basis. They are using it and they are really fond o...

What is your primary use case for HPE Aruba Networking UXI?

The primary use case for HPE Aruba Networking UXI is to obtain fact-based data on what is actually occurring, rather than relying on fluffy user input. I work mostly with HPE Aruba Networking, spec...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

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Product Reports

Digital Experience Monitoring (DEM)

Download HPE Aruba Networking UXI product report

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Also Known As

No data available

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

HPE Aruba Networking UXI provides proactive 24/7 monitoring for wireless and Ethernet networks, optimizing network performance and minimizing downtime. It's effective in complex environments like universities and enterprises.

HPE Aruba Networking UXI delivers comprehensive network visibility with advanced tools, offering real-time performance data to aid troubleshooting. LAN and SD-WAN services are enhanced with AI-driven insights for improved operational efficiency. It supports multi-tenant setups via Aruba Central, offering reliability with minimal administrative burden. However, its cost and manual administrative processes could be more efficient.

What are the key features of HPE Aruba Networking UXI?

Proactive Monitoring: 24/7 surveillance for wireless and Ethernet networks.
Real-Time Data: Provides immediate insights for quick resolution.
AI-Driven Insights: Focus on optimizing operations through machine learning.
Integration Capabilities: Coordination with tools like Zabbix for enhanced monitoring.
Multi-Tenant Support: Easy setup across multiple users via Aruba Central.

What benefits should be evaluated when considering HPE Aruba Networking UXI?

Improved Network Visibility: Enhanced insights lead to reduced downtime.
Operational Efficiency: AI-driven tools minimize administrative efforts.
User Experience: Optimizes end-user interactions with the network.
Cost Efficiency: Despite high subscription cost, offers robust features.

In healthcare, universities, and enterprise environments, users rely on HPE Aruba Networking UXI to enhance network performance. Automotive and car rental industries in Brazil integrate it with existing infrastructure like access points and switches to manage and monitor networks effectively, even with limited LAN resources.

Hewlett Packard Enterprise

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

Sample Customers

Information Not Available

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

HPE Aruba Networking UXI vs. New Relic