HPE Aruba Networking UXI vs New Relic comparison

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HPE Aruba Networking UXI

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Executive Summary

We performed a comparison between HPE Aruba Networking UXI and New Relic based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed HPE Aruba Networking UXI vs. New Relic Report (Updated: April 2026).

HPE Aruba Networking UXI vs. New Relic

April 2026

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Helped 893,438 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HPE Aruba Networking UXI

Ranking in Network Monitoring Software

25th

Average Rating

8.6

Reviews Sentiment

4.3

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (7th)

New Relic

Ranking in Network Monitoring Software

9th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

173

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (3rd), AIOps (4th)

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of HPE Aruba Networking UXI is 0.6%, down from 0.6% compared to the previous year. The mindshare of New Relic is 1.4%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
New Relic	1.4%
HPE Aruba Networking UXI	0.6%
Other	98.0%

Network Monitoring Software

Featured Reviews

Søren Overgaard Bendtsen

IT Director at CGL Pack Annecy S.A.S.

Monitoring has provided factual end‑to‑end insights and supports proactive incident response

From using HPE Aruba Networking UXI, I have access to real numbers for latency, packet drops, and other metrics. We also have a pretty intensive alerting mechanism that works on specific IPs for all our sites that are pinging, so if they are not reachable, we will have an alert and an incident created. I assess the value of HPE Aruba Networking UXI's application visibility in enhancing network performance as great. HPE Aruba Networking UXI's remote troubleshooting capabilities help me manage my distributed networks in a great way because we are not relying on user input. We are relying on real facts from HPE Aruba Networking UXI devices that are placed end-of-line on all our factories.

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BasilJiji

System Engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There was definitely an ROI with the use cases I have had; when you see that the network issues and trouble tickets that are opening start to decrease, that is where your ROI starts coming in regarding productivity."

"The performance, elasticity, and efficiency of Aruba products have been exceptional."

"HPE Aruba Networking UXI's remote troubleshooting capabilities help me manage my distributed networks in a great way because we are not relying on user input and are relying on real facts from HPE Aruba Networking UXI devices that are placed end-of-line on all our factories."

"Aruba products have significantly improved our network reliability, as none of my teammates have logged a call to Aruba in the past year."

"The integration of HPE Aruba Networking UXI with other security and networking tools is quite robust, allowing us to collect information from firewalls, routers, access points, and more, and present it through Grafana to proactively address issues before clients open support tickets."

"The most valuable feature of HP Aruba Networking UX-I is its 24/7 monitoring capability."

"The database trace was the most useful service, helping us improve performance on our servers by more than 30%."

"Error rates are a good indicator for potential rollbacks for a potential deployment – and usually it’s pretty instantaneous."

"New Relic has been in the business for a while, it offers a wide selection to attach a monitoring mobile app, server, and cloud, and if you want to go with just one product, it fits all your needs."

"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."

"The feature I found most valuable is being able to design my queries. It's easy to design a query."

"Saves so much time in debugging our code and environments."

"The APM feature is highly valuable as it can record session hosts, usage, and diagnose customer behaviors."

"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."

More New Relic pros

Cons

"It would be beneficial if the tool offered a less expensive subscription as it is currently costly for our clients."

"Some manual administrative tasks still need to be triggered manually, leading to lower efficiency."

"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially."

"One issue – there is no option for live chat or phone support."

"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."

"They need to improve the alerting and dashboarding as these are the key features in DevOps."

"I have noticed discrepancies between New Relic's documentation and Terraform resources."

"The connectivity between legacy and newer cloud applications is not great."

"I would say that the user interface is maybe a little bit overly complicated."

"It is very difficult to award the service level cycles at an endpoint level."

More New Relic cons

Pricing and Cost Advice

Information not available

"The price of New Relic could improve. It is expensive."

"The detection piece of it brings us a big return on investment."

"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."

"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."

"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."

"The solution is cheap, but prices can go up when users grow."

"The solution is less expensive than AppNeta."

"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."

More New Relic pricing and cost advice

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Top Industries

By visitors reading reviews

Insurance Company

28%

Healthcare Company

Manufacturing Company

Comms Service Provider

Financial Services Firm

15%

Computer Software Company

Manufacturing Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	78

Questions from the Community

What is your experience regarding pricing and costs for HPE Aruba Networking UXI?

With the pricing and setup cost and licensing for the HPE Aruba Networking UXI, it depends and varies. Many people use these for a short-term solution just to gather their information. Many leverag...

What needs improvement with HPE Aruba Networking UXI?

I actually do not know if there is room for improvement for HPE Aruba Networking UXI because it is my networking team who handles that on a daily basis. They are using it and they are really fond o...

What is your primary use case for HPE Aruba Networking UXI?

The primary use case for HPE Aruba Networking UXI is to obtain fact-based data on what is actually occurring, rather than relying on fluffy user input. I work mostly with HPE Aruba Networking, spec...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

What needs improvement with New Relic Insights?

I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...

ThousandEyes vs HPE Aruba Networking UXI

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Product Reports

Digital Experience Monitoring (DEM)

May 2026

Download HPE Aruba Networking UXI product report

Download New Relic product report

April 2026

Also Known As

No data available

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

HPE Aruba Networking UXI provides proactive 24/7 monitoring for wireless and Ethernet networks, optimizing network performance and minimizing downtime. It's effective in complex environments like universities and enterprises.

HPE Aruba Networking UXI delivers comprehensive network visibility with advanced tools, offering real-time performance data to aid troubleshooting. LAN and SD-WAN services are enhanced with AI-driven insights for improved operational efficiency. It supports multi-tenant setups via Aruba Central, offering reliability with minimal administrative burden. However, its cost and manual administrative processes could be more efficient.

What are the key features of HPE Aruba Networking UXI?

Proactive Monitoring: 24/7 surveillance for wireless and Ethernet networks.
Real-Time Data: Provides immediate insights for quick resolution.
AI-Driven Insights: Focus on optimizing operations through machine learning.
Integration Capabilities: Coordination with tools like Zabbix for enhanced monitoring.
Multi-Tenant Support: Easy setup across multiple users via Aruba Central.

What benefits should be evaluated when considering HPE Aruba Networking UXI?

Improved Network Visibility: Enhanced insights lead to reduced downtime.
Operational Efficiency: AI-driven tools minimize administrative efforts.
User Experience: Optimizes end-user interactions with the network.
Cost Efficiency: Despite high subscription cost, offers robust features.

In healthcare, universities, and enterprise environments, users rely on HPE Aruba Networking UXI to enhance network performance. Automotive and car rental industries in Brazil integrate it with existing infrastructure like access points and switches to manage and monitor networks effectively, even with limited LAN resources.

Hewlett Packard Enterprise

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

Sample Customers

Information Not Available

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club