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Hexagon EAM vs Prometheus-AI Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hexagon EAM
Ranking in Enterprise Asset Management (EAM)
2nd
Average Rating
8.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Prometheus-AI Platform
Ranking in Enterprise Asset Management (EAM)
7th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Data Scrubbing Software (5th), ERP (23rd)
 

Mindshare comparison

As of October 2026, in the Enterprise Asset Management (EAM) category, the mindshare of Hexagon EAM is 3.0%, down from 3.7% compared to the previous year. The mindshare of Prometheus-AI Platform is 2.5%. It is calculated based on PeerSpot user engagement data.
Enterprise Asset Management (EAM) Mindshare Distribution
ProductMindshare (%)
Hexagon EAM3.0%
Prometheus-AI Platform2.5%
Other94.5%
Enterprise Asset Management (EAM)
 

Featured Reviews

SA
Senior product manager at Metrolinx
Digital workflows have transformed fleet maintenance and now need faster UI and smarter automation
Hexagon EAM can be improved by incorporating artificial intelligence features, predictive maintenance features, and inventory management improvements. They can also explore adding more features beneficial for daily operations. Hexagon EAM could also extend into different sectors like oil and engineering fields, which they are already doing. The EAM application will help save money through predictive maintenance activities, leading to higher efficiency of the equipment. I want to highlight that whenever we have hundreds of checklist items on a specific route, which has hundreds of equipment, processing these work orders takes a lot of time. The status changes are time-consuming because these work orders have hundreds of equipment attached to them and numerous checklist items. When we save the work order, it takes a long time. If Hexagon can improve the speed of the application, whether in the on-premise or cloud versions, by optimizing the user interface response times, it would be very helpful for us. On a scale of 1 to 10, I would give Hexagon EAM a 7. I chose 7 out of 10 because there are still many improvements needed on the EAM application regarding performance and the addition of predictive maintenance and artificial intelligence features. There is significant scope for improvement in application performance, which justifies my score of 7 out of 10.
MuhammadAzhar Khan - PeerSpot reviewer
Senior DevOps Engineer at Alibaba Group
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My advice to others who are considering implementing Hexagon EAM is to implement it, that it is a good product, that it is a product totally adaptable to each of the clients' needs, that it has a lot of potential to grow if they finally want to get the most out of it."
"It does save us money because we are able to keep track of all the data that is related to equipment and repairing equipment, and the data that we are able to put in when we purchase equipment allows us to see exactly how much we have been spending on a piece of equipment since its purchase, helping us make educated decisions on whether a certain piece of equipment is at the end of its life cycle or not."
"Hexagon EAM has positively impacted my organization by reducing the downtime of the assets."
"Hexagon EAM has positively impacted my organization by helping and solving problems in the work order workflow and approval in real-time."
"Hexagon EAM has positively impacted our organization by significantly lowering costs."
"I find every feature of Hexagon EAM to be the best for me because it decreases time and minimizes paper usage, including the energy management system that integrates with other flow meters allowing all data to be viewed on a single screen."
"What I appreciate the most about Hexagon EAM are its robust features."
"Hexagon EAM has positively impacted our organization; it was our first project, and after go-live, it resulted in huge success, with the client satisfied and thrilled, cost reductions around 30%, labor utilization increased by 20%, and new users adopting the systems, appreciating the product, and eager to work in those systems."
"The solution is useful to collect huge metrics."
"Prometheus gives us high availability automatically."
"The product is easy to maintain."
"The most valuable feature is that we can receive information in different formats."
"The sky is the limit because the solution is a flexible open box that can be used vastly to do anything you need to monitor applications."
"Stability-wise, I rate the solution a ten out of ten."
"It is a scalable solution."
"The dashboard is very valuable."
 

Cons

"I do wish there were more updates and enhancements."
"One thing most users complain about is the speed; I do not think it is an application issue but more about maintaining the database."
"Customers have noted that engaging with the Hexagon technical support team can be a lengthy process, especially with the on-premises version, where sharing logs and receiving resolutions is time-consuming."
"I want to highlight that whenever we have hundreds of checklist items on a specific route, which has hundreds of equipment, processing these work orders takes a lot of time."
"Hexagon EAM can be improved by rebranding from HxGN EAM to APM, Asset Performance Management."
"One thing I believe could be improved in Hexagon EAM is the scheduling function, as it can seem daunting at first to those who are not comfortable on a computer, compared to our previous asset management system, which had a better and easier-to-use scheduling module."
"I think Hexagon EAM could be improved by having new functions and more accessibility for different generations of users."
"It excels at work management, with the majority of its functionalities focused there, but it lacks in the inventory module."
"There is a tool called Prometheus Exporter that doesn't work well."
"Setting up the rules in Prometheus can be confusing, making it an area where improvements are required."
"The interface is not particularly user-friendly and that could be improved."
"One potential area for improvement would be fixing the occasional glitches and bugs."
"The alert functionality is kind of lackluster."
"The solution has shortcomings regarding security monitoring-oriented features to support custom use cases, like out-of-the-box test scenarios and threat-related use cases of its users."
"The simplicity of the query language could be improved. The current query language is not easy to work with."
"The solution's error handling part could be improved."
 

Pricing and Cost Advice

Information not available
"The solution is open source."
"The solution is free of cost."
"The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up."
"We have the open-source version, so we don't pay for it."
"My company uses the open-source version of the product."
"The solution is not expensive."
"The product is free."
"Prometheus is available as an open-source product."
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915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
22%
Manufacturing Company
11%
Government
8%
Energy/Utilities Company
8%
Financial Services Firm
15%
Construction Company
9%
Comms Service Provider
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise8
Large Enterprise13
 

Questions from the Community

What needs improvement with Hexagon EAM?
I would add that one of the features of Hexagon EAM that could be improved is the lack of vendor-side integration or a module for vendors. In most cases I have encountered where Hexagon EAM is used...
What is your primary use case for Hexagon EAM?
My main use cases for Hexagon EAM are asset maintenance and inventory management, which are primarily used in automotive manufacturing and the pharmaceuticals industry. I can provide a specific exa...
What advice do you have for others considering Hexagon EAM?
On the integration side, I have not used DataBridge Pro, but I believe it is a good step towards integration with other applications. Reporting through Cognos Report Studio is good and offers most ...
What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
What advice do you have for others considering Prometheus?
As a new user, I should be familiar with syntax and commands. Online resources like Google and ChatGPT can be helpful. I should consider using cloud-native tools for ease of management if not using...
 

Also Known As

No data available
Utopia Data Quality
 

Overview

 

Sample Customers

Information Not Available
Harley-Davidson Motor Company, Roche Diagnostics Corporation, Harman International Industries Inc., Hilmar Cheese Company, International Rectifier Corporation, Electrolux USA, GE Fanuc Intelligent Platforms, Rio Tinto Limited, Pertamina Pusat, Petrofac International Ltd, Cintas Corporation, Diyar United Company, Nortel Networks, Verizon
Find out what your peers are saying about Hexagon EAM vs. Prometheus-AI Platform and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.