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Hexagon EAM vs Prometheus-AI Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hexagon EAM
Ranking in Enterprise Asset Management (EAM)
7th
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Prometheus-AI Platform
Ranking in Enterprise Asset Management (EAM)
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Data Scrubbing Software (3rd), ERP (11th)
 

Mindshare comparison

As of April 2026, in the Enterprise Asset Management (EAM) category, the mindshare of Hexagon EAM is 3.7%, up from 1.0% compared to the previous year. The mindshare of Prometheus-AI Platform is 1.7%. It is calculated based on PeerSpot user engagement data.
Enterprise Asset Management (EAM) Mindshare Distribution
ProductMindshare (%)
Prometheus-AI Platform1.7%
Hexagon EAM3.7%
Other94.6%
Enterprise Asset Management (EAM)
 

Featured Reviews

SS
Application Engineer at Ernst & Young
Workflow customization has streamlined maintenance tracking but still needs deeper flexibility
The best features Hexagon EAM offers, in my experience, are the status customizations, which are easier from an end-user perspective. Users can simply go to status authorization to make changes. The status custom license feature makes things easier for end users in that if a supervisor needs access to change a work order into cancel status, they can simply go to status auth, give the status auth user role, and then select the entity they want to do it for, such as purchase order. They select purchase order and fill in the from status to status and then save it. Once they log in to Hexagon EAM, these new statuses are reflected. Hexagon EAM has positively impacted our organization. It was our first project, and after go-live, it resulted in huge success. The client was satisfied and thrilled, and we received positive feedback. Specific outcomes from that success include cost reductions around 30%, labor utilization increased by 20%, and new users are adopting the systems and appreciate the product and are eager to work in those systems.
MuhammadAzhar Khan - PeerSpot reviewer
Senior DevOps Engineer at Alibaba Group
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Hexagon EAM has positively impacted our organization; it was our first project, and after go-live, it resulted in huge success, with the client satisfied and thrilled, cost reductions around 30%, labor utilization increased by 20%, and new users adopting the systems, appreciating the product, and eager to work in those systems."
"Prometheus is a great solution for monitoring."
"I like its lightweight configuration functions."
"The best thing about Prometheus is its integration."
"The most valuable features of the solution are metrics scraping capabilities and the open source community and support."
"The sky is the limit because the solution is a flexible open box that can be used vastly to do anything you need to monitor applications."
"The product is easy to maintain."
"The most valuable feature of Prometheus is the ease of pulling the metrics."
"It is a stable solution...Based on the feedback I have received from my colleagues in our company's IT department, the setup phase of the solution is relatively easy."
 

Cons

"Adding more columns to existing objects is very hard, and I need to create custom tables and link them to the existing tables, which makes coding very challenging."
"Prometheus can be initially difficult for users since it has its query language, PromQL. The minimalistic interface is complicated to understand. They need to improve their interface so that users who don't know PromQL can also use it. You can only leverage the tool when you know PromQL."
"They could provide efficient logs in terms of clarity and ease of access similar to Datadog’s paid version."
"I would like to see improvement in the analysis tools and customization features."
"Prometheus' UI color can improve. Using the Prometheus UI for configuration or analyzing queries is a horrible experience."
"Setting up the rules in Prometheus can be confusing, making it an area where improvements are required."
"Prometheus requires improvement on the query side."
"One potential area for improvement would be fixing the occasional glitches and bugs."
"The primary area where Prometheus could be improved is in terms of pricing, particularly when used with managed services."
 

Pricing and Cost Advice

Information not available
"This is an open-source solution."
"The product is free."
"Prometheus is available as an open-source product."
"The solution is open source."
"We use the solution's open-source version."
"The product is expensive compared to Datadog."
"The solution is not expensive."
"The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
Computer Software Company
11%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise8
Large Enterprise13
 

Questions from the Community

What needs improvement with Hexagon EAM?
Hexagon EAM can be improved, especially in workflows. If I observe other applications, I can customize the workflow as part of not only the out-of-box features, allowing for proper customization of...
What is your primary use case for Hexagon EAM?
My main use case for Hexagon EAM is that I was a developer at Hexagon, and I perform customizations as part of client requirements. A specific example of a customization I have worked on using Hexa...
What advice do you have for others considering Hexagon EAM?
The advice I would give to others looking into using Hexagon EAM is to be careful while writing Flexes. Since Flexes are based on PL/SQL, if I mess up with any PL/SQL, I cannot save any records, so...
What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
 

Also Known As

No data available
Utopia Data Quality
 

Overview

 

Sample Customers

Information Not Available
Harley-Davidson Motor Company, Roche Diagnostics Corporation, Harman International Industries Inc., Hilmar Cheese Company, International Rectifier Corporation, Electrolux USA, GE Fanuc Intelligent Platforms, Rio Tinto Limited, Pertamina Pusat, Petrofac International Ltd, Cintas Corporation, Diyar United Company, Nortel Networks, Verizon
Find out what your peers are saying about IBM, Infor, Prometheus Group and others in Enterprise Asset Management (EAM). Updated: March 2026.
885,728 professionals have used our research since 2012.