HeadSpin pros and cons

Name: HeadSpin
Brand: HeadSpin
Rating: 4.0 (6 reviews)

Vendor: HeadSpin

4.0 out of 5

6 reviews
100% willing to recommend

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Pros & Cons summary

HeadSpin is recognized as the first connected intelligence all-in-one platform, featuring unique patented AV box testing for live streaming quality. It integrates efficiently with other platforms, offering valuable performance metrics and direct technical support via Zoom or Google Meet. While it needs automated onboarding, better hardware, and improved support, it enhances user experience despite occasional device issues and battery life concerns.

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Prominent pros & cons

PROS

HeadSpin is valued as the first connected intelligence all-in-one platform.

It includes a unique AV box testing feature that allows live streaming quality testing, a service not provided by other companies.

HeadSpin integrates well with other technologies allowing users to search for elements and debug applications efficiently.

The technical support offered is proactive and interactive, involving direct calls and live troubleshooting to resolve issues.

HeadSpin provides valuable performance parameters for user applications.

CONS

Support and pricing need improvement.

Automation of the onboarding process is needed. A lot of tasks are still manual, and a video assistant could help automate the entire process.

Manual testing on devices can be laggy, which is disappointing when local devices are not available.

Devices sometimes go offline, and some features do not function on some devices, especially on iOS.

Hardware improvements are needed, as mobile battery life reduces quickly and requires continuous charging.

HeadSpin Pros review quotes

reviewer1319061

Founder at a computer software company with 11-50 employees

Mar 29, 2020

The most valuable feature is that this is the first connected intelligence all-in-one platform.

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Abhishek-Mehta

Associate Vice President at Onnivation

Apr 30, 2022

It has an interesting feature called AV box testing. A lot of companies that are in the OTT segment don't really understand what their streaming is like. They can't test for streaming quality. There are restrictions where you cannot simulate live streaming. For example, on Netflix, you can't simulate how a movie is being streamed on a remote device. That's why HeadSpin has got this AV box testing feature. It is a patented feature. They send an AV box to your location, and you can test live streaming, which is something that no other company does.

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Yan Wesley Lima

Sr. software Quality Engineer at Globo

May 13, 2022

The most valuable feature of HeadSpin it's the integration with other solutions. It is great. I can search for an element or do a quick debugging on the application right on HeadSpin. It's very useful.

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Shiba Sahoo

Automation Engineer at GlobalLogic India

May 15, 2022

The technical support is really helpful because we can set up direct calls with them if we want to. We can use Zoom or Google Meet to interact with them directly, and if there is an issue in our system, they will help us by reproducing the issue in their machines and trying to figure out a solution. The support is really smooth, and we like that they're very supportive.

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Saorabh Singh

Senior Manager - QA at Games24x7

Nov 13, 2022

The most valuable features of the product are the performance parameters it gives us.

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reviewer1892301

confidential

Jun 23, 2022

The initial setup of HeadSpin was very easy and user-friendly. It was easy to configure and write a script.

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HeadSpin Cons review quotes

reviewer1319061

Founder at a computer software company with 11-50 employees

Mar 29, 2020

Support and pricing could be improved.

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Abhishek-Mehta

Associate Vice President at Onnivation

Apr 30, 2022

They should automate their onboarding. A lot of things are still manual. They can create a video assistant or something like that to completely automate the entire process.

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Yan Wesley Lima

Sr. software Quality Engineer at Globo

May 13, 2022

HeadSpin could improve on the user interface because it is very poor. The checks that are done on the iOS devices are very difficult, but for Android, it runs great. For all iOS devices, the user interface and how it interacts with the device are very poor.

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Shiba Sahoo

Automation Engineer at GlobalLogic India

May 15, 2022

If you want to do some testing or check the devices manually or check the application in a particular device manually, it is really laggy. That's a disappointment because sometimes we would like to do manual testing when our local devices are not available.

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Saorabh Singh

Senior Manager - QA at Games24x7

Nov 13, 2022

Sometimes, devices go offline and some features are not functioning on some devices, specifically on iOS.

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reviewer1892301

confidential

Jun 23, 2022

HeadSpin needs to improve the hardware. With the mobile, the battery life reduces and must be continuously charged.

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