Dynatrace vs HeadSpin comparison

Dynatrace and HeadSpin are both solutions in the Mobile APM category. Dynatrace is ranked #1 with an average rating of 8.8, while HeadSpin is ranked #7. Dynatrace holds a 38.8% mindshare in MA, compared to HeadSpin’s 0.3% mindshare. Additionally, 95% of Dynatrace users are willing to recommend the solution, compared to 100% of HeadSpin users who would recommend it.

Dynatrace

Read 346 Dynatrace reviews

7,572 Views
4,810 Comparison Views

95% willing to recommend

HeadSpin

Read 6 HeadSpin reviews

65 Views
33 Comparison Views

100% willing to recommend

Dynatrace

HeadSpin

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Executive SummaryUpdated on Aug 13, 2024

Dynatrace and HeadSpin are two robust platforms for performance monitoring and testing. Dynatrace seems to have the upper hand due to its AI-driven diagnostics and comprehensive insights.

Features: Dynatrace is favored for its AI-powered monitoring, real-time alerts, and broad integrations which offer deep insights and automation. HeadSpin stands out for its extensive device cloud, mobile app testing features, and seamless user experience.

Room for Improvement: Dynatrace could enhance its reporting functions, simplify its UI configurations, and offer better customization options. HeadSpin needs better documentation, more robust support during integration, and more detailed guides.

Ease of Deployment and Customer Service: Dynatrace's deployment is noted as complex, necessitating considerable resources, but its customer support receives high marks for responsiveness. HeadSpin wins favor for its straightforward deployment and ongoing support, making it preferable for businesses seeking simpler implementation and reliable assistance.

Pricing and ROI: Dynatrace is viewed as a premium solution with higher costs but justified by its extensive functionalities and strong ROI for large enterprises. HeadSpin's pricing is competitive with rapid ROI for mobile-first organizations, offering cost-efficiency and quicker returns in specific use cases.

To learn more, read our detailed Dynatrace vs. HeadSpin Report (Updated: April 2025).

Buyer's Guide

Dynatrace vs. HeadSpin

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dynatrace

Ranking in Mobile APM

1st

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

346

Ranking in other categories

Application Performance Monitoring (APM) and Observability (2nd), Log Management (5th), Container Monitoring (2nd), AIOps (2nd)

HeadSpin

Ranking in Mobile APM

7th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Functional Testing Tools (30th), Mobile App Testing Tools (11th)

Mindshare comparison

As of May 2025, in the Mobile APM category, the mindshare of Dynatrace is 38.8%, down from 43.2% compared to the previous year. The mindshare of HeadSpin is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Mobile APM

Featured Reviews

Anand_Kumar

Enterprise Architect at DXC Technology

Provides a comprehensive view by integrating with other monitoring systems

There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.

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Abhishek-Mehta

Associate Vice President at Onnivation

An advanced platform that provides visibility into the performance in the real world and enables us to test AV content

There is definitely room for improvement in terms of marketing. Marketing is something that is not that great. If you look at some of the other companies in the space, they have a lot of published case studies and tested models. They make a lot of noise. They have got some of their best customers talking about them, which is where HeadSpin needs to work. They should automate their onboarding. A lot of things are still manual. They can create a video assistant or something like that to completely automate the entire process. There is a great scope to improve professional services. The time to deploy is quite long. They can increase and improve the scope of their professional services and set up automation through scripts. They do it at this stage, but they're very expensive. I would love to see them come up with project-based costing for companies that are startups or low on funds. Apart from these, they have been on top of the game in terms of features. I can't think of any other new set of features at this point in time because they're already on top in terms of innovation.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It provides a better understanding of what is going on."

"For stability, our customers have no complaints."

"Dynatrace can look into application transactions at the packet level, which pretty much relieves us of the work of manually collecting, analyzing, summarizing, and presenting the data, as we had done in the past."

"The ability to create any dashboard that you want for different levels of reporting for technical people, managers, or even executive level. They can get a one page view of what the system health and performance looks like."

"Mean time to recover (MTTR) has reduced significantly during major outages due to specific data pinpointed by DT applications."

"We also got know many internal code bugs which could have caused memory leaks or other issues which we were not able to catch during that development phase."

"The most valuable features of Dynatrace are the ease of installation and management, as well as its extensibility."

"We're able to pinpoint web and mobile interface issues before they trigger a negative customer experience."

More Dynatrace pros

"The initial setup of HeadSpin was very easy and user-friendly. It was easy to configure and write a script."

"It has an interesting feature called AV box testing. A lot of companies that are in the OTT segment don't really understand what their streaming is like. They can't test for streaming quality. There are restrictions where you cannot simulate live streaming. For example, on Netflix, you can't simulate how a movie is being streamed on a remote device. That's why HeadSpin has got this AV box testing feature. It is a patented feature. They send an AV box to your location, and you can test live streaming, which is something that no other company does."

"The most valuable feature is that this is the first connected intelligence all-in-one platform."

"The most valuable features of the product are the performance parameters it gives us."

"The technical support is really helpful because we can set up direct calls with them if we want to. We can use Zoom or Google Meet to interact with them directly, and if there is an issue in our system, they will help us by reproducing the issue in their machines and trying to figure out a solution. The support is really smooth, and we like that they're very supportive."

"The most valuable feature of HeadSpin it's the integration with other solutions. It is great. I can search for an element or do a quick debugging on the application right on HeadSpin. It's very useful."

Cons

"The dashboarding process and creating measures and metrics, it needs to be made a little bit easier and more simplified. "

"The documentation of Dynatrace needs to be improved. There needs to be a more detailed description and additional examples for background understanding for beginners trying to use it."

"On the one hand we have Dynatrace, on the other hand, we have AppMon. We know Dynatrace is more powerful, with a lot of functions, but there are some core functions AppMon has that Dynatrace needs. Our main use is AppMon and we have not gone to Dynatrace because we don't have those specific functions that we need."

"It could be more affordable and therefore, more widely used by including more features like DEM as part of licensing cost rather than an additional expense."

"Make it easier to define applications. E.g., provide an API for applications defined by REST services."

"I would like to see the ability to pull more user-friendly reports."

"If Dynatrace is capturing everything in your application, it has to "sense" that information, and that sensing needs sensors which we have to include in our applications. The more you apply sensors - the more details you want - the more you have to increase the level of sensing. If I increase the level of sensing, my application's performance goes down, because something is there that is, again and again, checking each and every thing in the application. So that load on the applications increases. So, many times my applications used to crash because Dynatrace was working on them. We had to remove some sensing; either we had to reduce the sensing or we had to remove Dynatrace immediately."

"An area for improvement would be security. In the next release, I'd like to see more network-centric capabilities - Dynatrace is good at the network level, but I have to leverage other network solutions and integrate with them, but a holistic approach including the network as a one-stop-shop would be great."

More Dynatrace cons

"HeadSpin needs to improve the hardware. With the mobile, the battery life reduces and must be continuously charged."

"If you want to do some testing or check the devices manually or check the application in a particular device manually, it is really laggy. That's a disappointment because sometimes we would like to do manual testing when our local devices are not available."

"HeadSpin could improve on the user interface because it is very poor. The checks that are done on the iOS devices are very difficult, but for Android, it runs great. For all iOS devices, the user interface and how it interacts with the device are very poor."

"Sometimes, devices go offline and some features are not functioning on some devices, specifically on iOS."

"Support and pricing could be improved."

"They should automate their onboarding. A lot of things are still manual. They can create a video assistant or something like that to completely automate the entire process."

Pricing and Cost Advice

"Pricing is still too expensive."

"Purchasing through the AWS Marketplace is excellent."

"The solution has saved us money through the consolidation of tools. With a hybrid landscape, we had multiple tools. When we consolidated, we removed four or five other monitoring tools with one. For the last ROI calculation that I did, Dynatrace was saving us up to $500,000 per year."

"The only limitation with scaling to cloud-native environments is licensing. It all depends on how many DEM units you're willing to license. The more of DEM units that you purchase, the more user data you can collect."

"Consider volume because that is where you will get the most benefit. Doing a point solution is not cost-effective."

"The pricing and licensing are very expensive."

"Purchasing through the AWS Marketplace was a pretty straightforward process. We had no hiccups."

"There is time savings. People's times have been cut in half using this solution because we were previously doing a lot of that manual work. Now, it's a lot more automated, and the data is just there."

More Dynatrace pricing and cost advice

"It has a yearly license. There is no other option. It is expensive. There are a lot of other cheaper players in the market, but it is like a Mercedes. You pay an extra premium for it, but you get the benefits. I would love to see them come up with project-based costing. Companies that are low on funds or new-age can do with pricing that is easily digestible. They can give them a pricing model for three months. They can provide a startup package."

"I believe the licensing cost is cheap because it's a total solution, hardware, license and software."

"It's not cheap, but there are a few different packages and different prices for enterprises with different product versions."

"We have a yearly license for 16 devices."

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Top Industries

By visitors reading reviews

Educational Organization

36%

Financial Services Firm

17%

Computer Software Company

Manufacturing Company

Financial Services Firm

18%

Manufacturing Company

14%

Computer Software Company

14%

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...

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What cloud monitoring software did you choose and why?

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...

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Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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Comparisons

Datadog vs Dynatrace

Compared 12% of the time

Azure Monitor vs Dynatrace

Compared 6% of the time

Splunk Enterprise Security vs Dynatrace

Compared 6% of the time

New Relic vs Dynatrace

Compared 6% of the time

Splunk AppDynamics vs Dynatrace

Compared 5% of the time

More Dynatrace Competitors

Perfecto vs HeadSpin

Compared 63% of the time

BrowserStack vs HeadSpin

Compared 37% of the time

More HeadSpin Competitors

Product Reports

Buyer's Guide

Dynatrace

April 2025

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Buyer's Guide

HeadSpin

April 2025

Download HeadSpin product report

Overview

Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.
OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.
PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

What does Dynatrace offer?

Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.
Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.
Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.
Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.
Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.
Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

Reviews from Real Users

Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

Dynatrace

Headspin is a data science-driven Mobile APM platform that leverages an AI platform to combine global device infrastructure, test automation, machine learning-driven performance, and quality of experience analytics. HeadSpin was founded to answer the demand for a global testing, performance monitoring, and quality of experience (QoE) management platform to assist businesses in ensuring optimal digital experiences across mobile, audio, online, and video delivery channels.

Headspin facilitates seamless collaboration between product managers, SREs, developers, QA/release engineers, and support staff to:

Quicken development times using intelligent automation in test and production.
Optimize digital performance across devices, networks, and apps.
Automate insights discovery with practical, context-aware AI and analytics.

Headspin Features

Headspin has many valuable key features. Some of the most useful ones include:

Global device infrastructure allows end-to-end monitoring and testing with thousands of devices in numerous locations on real carrier and WiFi networks around the world. SDK is not required.
Test automation and APIs integrate into CI/CD workflows to enable functional and performance testing pre and post release. Support for all testing frameworks.
Performance, QoE, and machine learning automatically expose issues and points to underlying root causes across all layers of the stack, from quantifying audio/video quality of experience to code and packet visibility.
Insights-to-actions delivers regression and aggregation insights throughout the digital experience lifecycle. These insights take you from planning and development to troubleticketing and operations. Trending, alerts, and analytics.

More features include:

Hosted Device Cloud
On-prem Device Appliance
Performance & Experience Analytics
Professional Services & Support
Education, Certification & Training

Headspin Benefits

There are many benefits to implementing Headspin. Some of the biggest advantages the solution offers include:

Use data science to identify problems and root cause analysis

Empower QA and DevOps teams with data science insights and test automation

Global teams can work together using remote access

Capture performance and UX issues

Reviews from Real Users

Headspin stands out among its competitors for a number of reasons. Some of these include its easy setup, scalability, and robust customer support. PeerSpot users take note of the advantages of these features in their reviews:

Abhishek M., Associate Vice President at Onnivation, notes, “A lot of companies that are using other solutions do not get access to the kind of metrics that HeadSpin captures…HeadSpin is highly advanced. It has got all the performance structures to provide visibility into how my app is performing in the real world. It also helps to identify the gaps.”

Shiba S., Automation Engineer at GlobalLogic India, writes, “The technical support is really helpful because we can set up direct calls with them if we want to…They support multiple devices. Plus, they support distribution testing.”

HeadSpin

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express

Zynga, Tinder, Pinterest, Akamai, Microsoft, Airbnb, Jam City, TMobile, Mozilla, CNN, Cognizant, Yahoo!, ebay, Quora, Walmart, Kohls, Telstra

Buyer's Guide

Dynatrace vs. HeadSpin

April 2025

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