Dynatrace vs HeadSpin comparison

Dynatrace and HeadSpin are both solutions in the Mobile APM category. Dynatrace is ranked #2 with an average rating of 8.7, while HeadSpin is ranked #7. Dynatrace holds a 37.6% mindshare in MA, compared to HeadSpin’s 0.6% mindshare. Additionally, 95% of Dynatrace users are willing to recommend the solution, compared to 100% of HeadSpin users who would recommend it.

Dynatrace

Read 349 Dynatrace reviews

28,252 Views
4,520 Comparison Views

95% willing to recommend

HeadSpin

Read 6 HeadSpin reviews

691 Views
62 Comparison Views

100% willing to recommend

Dynatrace

HeadSpin

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Executive SummaryUpdated on Aug 13, 2024

Dynatrace and HeadSpin are two robust platforms for performance monitoring and testing. Dynatrace seems to have the upper hand due to its AI-driven diagnostics and comprehensive insights.

Features: Dynatrace is favored for its AI-powered monitoring, real-time alerts, and broad integrations which offer deep insights and automation. HeadSpin stands out for its extensive device cloud, mobile app testing features, and seamless user experience.

Room for Improvement: Dynatrace could enhance its reporting functions, simplify its UI configurations, and offer better customization options. HeadSpin needs better documentation, more robust support during integration, and more detailed guides.

Ease of Deployment and Customer Service: Dynatrace's deployment is noted as complex, necessitating considerable resources, but its customer support receives high marks for responsiveness. HeadSpin wins favor for its straightforward deployment and ongoing support, making it preferable for businesses seeking simpler implementation and reliable assistance.

Pricing and ROI: Dynatrace is viewed as a premium solution with higher costs but justified by its extensive functionalities and strong ROI for large enterprises. HeadSpin's pricing is competitive with rapid ROI for mobile-first organizations, offering cost-efficiency and quicker returns in specific use cases.

To learn more, read our detailed Dynatrace vs. HeadSpin Report (Updated: July 2025).

Buyer's Guide

Dynatrace vs. HeadSpin

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dynatrace

Ranking in Mobile APM

2nd

Average Rating

8.8

Reviews Sentiment

7.3

Number of Reviews

349

Ranking in other categories

Application Performance Monitoring (APM) and Observability (2nd), Log Management (11th), Container Monitoring (2nd), AIOps (3rd)

HeadSpin

Ranking in Mobile APM

7th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Functional Testing Tools (32nd), Mobile App Testing Tools (9th)

Mindshare comparison

As of August 2025, in the Mobile APM category, the mindshare of Dynatrace is 37.6%, down from 42.9% compared to the previous year. The mindshare of HeadSpin is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Mobile APM

Featured Reviews

Anand_Kumar

Enterprise Architect at DXC Technology

Provides a comprehensive view by integrating with other monitoring systems

There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.

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Saorabh Singh

Senior Manager - QA at Games24x7

It fulfills everything from automation to manual performance

The most valuable features of the product are the performance parameters it gives us, as well as the seamless connectivity with our automation suites. I am also pleased with the continuous enhancements made to HeadSpin. There have been many features added since we started using the product, and all of them are useful.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Provides more insight into detecting what the problem is with some of our applications."

"The observability provided by Dynatrace is extremely valuable."

"Customers are looking at our site, every second, constantly. They're able to do that because, if for some reason it goes down, I can instantly get it back up, because I know what needs to be fixed. In the past, before having the tool, we were being notified by the brand, or the brand manager, "Hey, customers are complaining that our site is down." And then there was me, as a developer, trying to track down what was causing this issue. With Dynatrace, it's right there in front of me, it's a JavaScript error, or something I can narrow down."

"This solution has helped us with faster identification of the root cause, allowing faster resolution and increased uptime."

"It is very stable. The improvements that they keep making just make the tool more useful."

"It is very easy to create customized dashboards."

"Integration within the CI/CD pipeline helps avoid problems in production by detecting application faults upfront."

"The major improvement was the ability to find errors immediately and predict future failures, or when resources reach the maximum capacity."

More Dynatrace pros

"The most valuable feature is that this is the first connected intelligence all-in-one platform."

"It has an interesting feature called AV box testing. A lot of companies that are in the OTT segment don't really understand what their streaming is like. They can't test for streaming quality. There are restrictions where you cannot simulate live streaming. For example, on Netflix, you can't simulate how a movie is being streamed on a remote device. That's why HeadSpin has got this AV box testing feature. It is a patented feature. They send an AV box to your location, and you can test live streaming, which is something that no other company does."

"The technical support is really helpful because we can set up direct calls with them if we want to. We can use Zoom or Google Meet to interact with them directly, and if there is an issue in our system, they will help us by reproducing the issue in their machines and trying to figure out a solution. The support is really smooth, and we like that they're very supportive."

"The most valuable feature of HeadSpin it's the integration with other solutions. It is great. I can search for an element or do a quick debugging on the application right on HeadSpin. It's very useful."

"The initial setup of HeadSpin was very easy and user-friendly. It was easy to configure and write a script."

"The most valuable features of the product are the performance parameters it gives us."

Cons

"If we can gain more insight into older applications, using not-so-recent technologies, then it would be a plus."

"It would be nice to get the AI piece into AppMon."

"The one thing I do not like about Dynatrace is that their web dashboards are very very slow. They seriously have to improve their web dashboard configuration and SSL timeouts."

"The problem evaluation feature is an awesome idea, but bit difficult to pick up initially."

"Dynatrace has APIs, but they are unfriendly APIs. If they were friendly like Splunk or Sumo Logic had, we might integrate that same data on a single webpage, then start showing these internally."

"With Linux or Windows, it automatically takes care of everything, so there's no need for you to do any manual config changes. But when it comes to AIX - because I implemented it two weeks back - you have to go back to kind of an AppMon approach, where you instrument agents for .NET applications. So if Dynatrace could make those changes and make it automated, that would be one of the biggest action items."

"This tool had a feature of doing load test in production or lower environment, which was shut down earlier this year. We are missing that feature badly and we definitely want to see that feature back."

"It would be great to have Synthetic automatically retrieve what the customer sees on his side."

More Dynatrace cons

"HeadSpin needs to improve the hardware. With the mobile, the battery life reduces and must be continuously charged."

"They should automate their onboarding. A lot of things are still manual. They can create a video assistant or something like that to completely automate the entire process."

"HeadSpin could improve on the user interface because it is very poor. The checks that are done on the iOS devices are very difficult, but for Android, it runs great. For all iOS devices, the user interface and how it interacts with the device are very poor."

"If you want to do some testing or check the devices manually or check the application in a particular device manually, it is really laggy. That's a disappointment because sometimes we would like to do manual testing when our local devices are not available."

"Sometimes, devices go offline and some features are not functioning on some devices, specifically on iOS."

"Support and pricing could be improved."

Pricing and Cost Advice

"The price of the solution is expensive."

"The pricing and licensing are very expensive."

"A Dynatrace partner will always be willing to give you a trial. Go through the trial to see if there is a benefit for your company."

"Always gives good ROI and total cost of ownership."

"Make sure your leadership buy-in is in place. Ensure leadership understands that an APM solution is a fairly expensive, so they know what they are getting into."

"We license it for two environments, typically all of production and all of one lower environment, usually our staging environment. If there is a downside to Dynatrace, the only thing I can think of would be the cost. If it were cheaper, I'd have it in all my environments. I don't think they're charging more than it's worth, by any means. It's just that good software costs money."

"We have a three-year contract. We have 30 licenses for the full stack and 3 licenses for the DEM unit."

"Its price is quite high. Although it is worth it, it would be better if its price is reduced. They base their prices around licensing. Their prices are based on agent licensing and consumption licensing. Both of these can be a bit cheaper, but if they are the best in the market, as I consider them to be, I assume that their prices will be higher. They are delivering the product for that price."

More Dynatrace pricing and cost advice

"We have a yearly license for 16 devices."

"It has a yearly license. There is no other option. It is expensive. There are a lot of other cheaper players in the market, but it is like a Mercedes. You pay an extra premium for it, but you get the benefits. I would love to see them come up with project-based costing. Companies that are low on funds or new-age can do with pricing that is easily digestible. They can give them a pricing model for three months. They can provide a startup package."

"I believe the licensing cost is cheap because it's a total solution, hardware, license and software."

"It's not cheap, but there are a few different packages and different prices for enterprises with different product versions."

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Computer Software Company

10%

Manufacturing Company

Government

Computer Software Company

17%

Financial Services Firm

14%

Manufacturing Company

11%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...

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What cloud monitoring software did you choose and why?

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...

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Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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Comparisons

Datadog vs Dynatrace

Compared 11% of the time

Splunk Enterprise Security vs Dynatrace

Compared 6% of the time

Azure Monitor vs Dynatrace

Compared 5% of the time

Splunk AppDynamics vs Dynatrace

Compared 5% of the time

New Relic vs Dynatrace

Compared 5% of the time

More Dynatrace Competitors

Perfecto vs HeadSpin

Compared 53% of the time

BrowserStack vs HeadSpin

Compared 47% of the time

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Product Reports

Buyer's Guide

Dynatrace

April 2025

Download Dynatrace product report

Buyer's Guide

HeadSpin

August 2025

Download HeadSpin product report

Overview

Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.
OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.
PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

What does Dynatrace offer?

Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.
Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.
Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.
Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.
Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.
Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

Reviews from Real Users

Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

Dynatrace

Headspin is a data science-driven Mobile APM platform that leverages an AI platform to combine global device infrastructure, test automation, machine learning-driven performance, and quality of experience analytics. HeadSpin was founded to answer the demand for a global testing, performance monitoring, and quality of experience (QoE) management platform to assist businesses in ensuring optimal digital experiences across mobile, audio, online, and video delivery channels.

Headspin facilitates seamless collaboration between product managers, SREs, developers, QA/release engineers, and support staff to:

Quicken development times using intelligent automation in test and production.
Optimize digital performance across devices, networks, and apps.
Automate insights discovery with practical, context-aware AI and analytics.

Headspin Features

Headspin has many valuable key features. Some of the most useful ones include:

Global device infrastructure allows end-to-end monitoring and testing with thousands of devices in numerous locations on real carrier and WiFi networks around the world. SDK is not required.
Test automation and APIs integrate into CI/CD workflows to enable functional and performance testing pre and post release. Support for all testing frameworks.
Performance, QoE, and machine learning automatically expose issues and points to underlying root causes across all layers of the stack, from quantifying audio/video quality of experience to code and packet visibility.
Insights-to-actions delivers regression and aggregation insights throughout the digital experience lifecycle. These insights take you from planning and development to troubleticketing and operations. Trending, alerts, and analytics.

More features include:

Hosted Device Cloud
On-prem Device Appliance
Performance & Experience Analytics
Professional Services & Support
Education, Certification & Training

Headspin Benefits

There are many benefits to implementing Headspin. Some of the biggest advantages the solution offers include:

Use data science to identify problems and root cause analysis

Empower QA and DevOps teams with data science insights and test automation

Global teams can work together using remote access

Capture performance and UX issues

Reviews from Real Users

Headspin stands out among its competitors for a number of reasons. Some of these include its easy setup, scalability, and robust customer support. PeerSpot users take note of the advantages of these features in their reviews:

Abhishek M., Associate Vice President at Onnivation, notes, “A lot of companies that are using other solutions do not get access to the kind of metrics that HeadSpin captures…HeadSpin is highly advanced. It has got all the performance structures to provide visibility into how my app is performing in the real world. It also helps to identify the gaps.”

Shiba S., Automation Engineer at GlobalLogic India, writes, “The technical support is really helpful because we can set up direct calls with them if we want to…They support multiple devices. Plus, they support distribution testing.”

HeadSpin

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express

Zynga, Tinder, Pinterest, Akamai, Microsoft, Airbnb, Jam City, TMobile, Mozilla, CNN, Cognizant, Yahoo!, ebay, Quora, Walmart, Kohls, Telstra

Buyer's Guide

Dynatrace vs. HeadSpin

July 2025

Free Report: Dynatrace vs. HeadSpin

Find out what your peers are saying about Dynatrace vs. HeadSpin and other solutions. Updated: July 2025.

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