Groweon serves as my CRM and lead management software. My organization receives a lot of leads from different sources, so managing them in Excel was very difficult. Groweon auto-captures all leads and helps us follow up with those leads, contacting them through phone, email, auto email, or auto WhatsApp. It is fundamentally about lead management and sales automation.
Automated lead capture has transformed follow-ups and consistently improves sales conversion
What is our primary use case?
What is most valuable?
The best features Groweon offers are the auto-capture and follow-up functionality, along with auto reminders.
The auto-capture and auto-reminder features help my team daily by preventing us from losing leads and stopping lead leakage. It is all about organization and ensuring that we convert lead generation, so our ROI has improved.
Groweon has positively impacted our organization in terms of ROI, improving sales, and managing leads while stopping lead leakage. I saw a 50% increase in sales in the first year.
What needs improvement?
I do not find much change needed in the software. With AI coming up, Groweon has promised that new AI features for lead scoring will be coming, and that will help us further.
For how long have I used the solution?
I have been using Groweon for the last two years.
What do I think about the stability of the solution?
Groweon is stable.
What do I think about the scalability of the solution?
Groweon has been very much scalable for us. We started with three users, and now we have 20 users using Groweon.
How are customer service and support?
The customer support for Groweon is fantastic, as it comes out of the box with no cost added.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
My experience with pricing, setup cost, and licensing was smooth. We got it at a decent price with a decent discount.
What about the implementation team?
The implementation team came bundled with the software itself.
What was our ROI?
In the very first month, there was a 50% jump in sales, and it has continuously been saving us money, time, and resources.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing was smooth. We got it at a decent price with a decent discount.
Which other solutions did I evaluate?
Before choosing Groweon, I looked at other options, including Zoho, which I found very complex, as well as LeadSquared and Pipedrive.
What other advice do I have?
My advice to others looking into using Groweon would be to compare all the software options, look at your needs, and if you are an SMB in India looking for Indian pricing, discounts, and enterprise-grade software, Groweon is the one. I would rate this product a 9 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
