Whether you’re an IT technician or a CTO, it’s tempting to focus on data, rather than the people behind the numbers. Glassbox gives you a deeper understanding of your customers by helping identify the reasons why they do or don’t interact with your platform in the way you intended. Representing a comprehensive suite of services, Glassbox can add transparency and clarity to every aspect of your online presence - from troubleshooting and testing, to revealing why your new product isn’t gaining the traction it deserves.
| Product | Market Share (%) |
|---|---|
| Glassbox | 9.2% |
| Amplitude | 18.4% |
| IBM Watson Customer Experience Analytics | 14.7% |
| Other | 57.7% |
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