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Darktrace vs ExtremeCloud IQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Darktrace users experience substantial returns through threat prevention and reduced downtime, despite deployment challenges and difficulty measuring returns.
Sentiment score
6.4
ExtremeCloud IQ boosts productivity, reduces costs, enhances stability, and offers centralized network management with minimal expertise required.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
Systems Specialist/ Administrator at ALFA International Company Limited.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
Technical Coordinator at Yildiz Technical University
 

Customer Service

Sentiment score
7.6
Darktrace's customer service is praised for responsiveness and efficiency, though some suggest improvements for complex issues.
Sentiment score
7.9
ExtremeCloud IQ's customer service is highly rated for responsiveness, but some users desire more experienced initial support.
The technical support from Darktrace is of high quality.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
Head of Technology Operations at Pobl Group
The challenge lies in waiting for a response after logging a ticket.
Group Cybersecurity Administrator at Tharisa
GTAC receives a score of ten out of ten.
Ingeniero De Preventa at a tech services company with 51-200 employees
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
Technical Coordinator at Yildiz Technical University
I am totally satisfied with the response time
Management Board Member And Network Engineer at NewLogics
 

Scalability Issues

Sentiment score
7.6
Darktrace is praised for its scalability, supporting diverse user bases and integrating well with existing infrastructures.
Sentiment score
7.8
ExtremeCloud IQ efficiently scales large networks without issues, featuring flexible pricing and automatic adjustments for high-density areas.
Darktrace has high scalability, and I would rate it a nine out of ten.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
Since it's cloud-based, it expands easily.
Head of Technology Operations at Pobl Group
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
 

Stability Issues

Sentiment score
8.5
Darktrace is highly rated for stability and reliability, with effective monitoring and an intuitive interface despite occasional traffic impacts.
Sentiment score
7.4
ExtremeCloud IQ is stable, with occasional issues quickly resolved; users appreciate ongoing updates enhancing reliability and performance.
The stability of Darktrace is excellent, rated ten out of ten.
Head of Technology Operations at Pobl Group
The appliance itself has never let me down.
Group Cybersecurity Administrator at Tharisa
For stability, I would rate Darktrace an eight out of ten.
Security Analyst at a healthcare company with 10,001+ employees
It requires some time to update, which affects real-time management.
Technical Coordinator at Yildiz Technical University
 

Room For Improvement

Darktrace needs improved integration, automation, usability, pricing, support, and clarity, plus better endpoint protection and third-party tool integration.
ExtremeCloud IQ faces challenges with setup complexity, support, feature gaps, integration issues, pricing, and advanced feature limitations.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
Solution Architect at a tech services company with 51-200 employees
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
Security Analyst at a healthcare company with 10,001+ employees
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
I needed deep details and more thorough resources.
Technical Coordinator at Yildiz Technical University
This integration aids in resolving problems and issues found in the network and enhances support with the GTAC team of Extreme Networks.
Ingeniero De Preventa at a tech services company with 51-200 employees
They should enhance the response of the system part of location-based services, such as Extreme LPS or Extreme Location Essentials.
Management Board Member And Network Engineer at NewLogics
 

Setup Cost

Darktrace is costly yet valued for advanced features, offering flexible module selection with negotiable discounts and yearly contracts.
ExtremeCloud IQ pricing ranges from $400-$1200 per AP, with mixed opinions on cost, value, and licensing renewals.
The product is considered expensive compared to others.
Solution Architect at a tech services company with 51-200 employees
The pricing is costly in USD, and they charge based on device counts.
Group Cybersecurity Administrator at Tharisa
The licensing cost is approximately eight dollars a year.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
Technical Coordinator at Yildiz Technical University
 

Valuable Features

Darktrace offers AI-driven threat detection, real-time monitoring, and autonomous response with scalability and ease of integration for enhanced security.
ExtremeCloud IQ provides scalable, reliable cloud management with automation, security, and AI analytics, eliminating on-site controller needs.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
Group Cybersecurity Administrator at Tharisa
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Security Analyst at a healthcare company with 10,001+ employees
For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.
Ingeniero De Preventa at a tech services company with 51-200 employees
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
Technical Coordinator at Yildiz Technical University
I have a single license that includes everything: the support, the package of location-based solutions, the analytics, the AI features, everything with just one license.
Management Board Member And Network Engineer at NewLogics
 

Categories and Ranking

Darktrace
Ranking in Intrusion Detection and Prevention Software (IDPS)
2nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Email Security (10th), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (7th), Cloud Security Posture Management (CSPM) (11th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (5th), AI Observability (7th)
ExtremeCloud IQ
Ranking in Intrusion Detection and Prevention Software (IDPS)
18th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
78
Ranking in other categories
Network Management Applications (11th), Network Access Control (NAC) (10th)
 

Mindshare comparison

As of August 2026, in the Intrusion Detection and Prevention Software (IDPS) category, the mindshare of Darktrace is 10.1%, down from 14.2% compared to the previous year. The mindshare of ExtremeCloud IQ is 1.3%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intrusion Detection and Prevention Software (IDPS) Mindshare Distribution
ProductMindshare (%)
Darktrace10.1%
ExtremeCloud IQ1.3%
Other88.6%
Intrusion Detection and Prevention Software (IDPS)
 

Featured Reviews

Pasan Jayarathna - PeerSpot reviewer
Network Security Engineer at Cyberwell Solution
Monitoring has improved data loss detection and now spots abnormal internal file transfers quickly
In my understanding, the best feature Darktrace offers is the identification of copying files, which acts as a DLP, and it is a main concern for companies because users sometimes copy data outside without knowing, especially those without a technical background. When I mention the DLP-like feature and file copying detection, the alerts have been very timely, as we get an alert within a couple of minutes, which is excellent. Even if some developers are working after hours and copying files, our SOC team detects this, and most of the time they call us so we can identify the users. The alerts are quite accurate and proactive.
Wael Awni - PeerSpot reviewer
Management Board Member And Network Engineer at NewLogics
Unified licensing and AI-driven control have simplified multi-site management and boosted automation
There is a little bit of delay for the analytics in ExtremeCloud IQ, but it is acceptable. The response time in ExtremeCloud IQ is a little slow. The system response time is slow, and the updates on the system, such as the updates for the analytics or for the location-based services, are slow. For example, if I want to update the location-based solution, it takes about one minute to update my location. This is too much time. It's not an accurate location over one minute. They should enhance the response of the system part of location-based services, such as Extreme LPS or Extreme Location Essentials. This needs a huge improvement for the latency and for the updates.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
8%
Comms Service Provider
7%
Construction Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise29
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise14
Large Enterprise24
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for Darktrace?
Concerning pricing for the product, I would say it is somewhat expensive.
What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What advice do you have for others considering ExtremeCloud IQ?
The automated provisioning and zero-touch provisioning in ExtremeCloud IQ help with the deployment of mass products. For example, when I'm going to add 200 CCTV cameras to the network and they are ...
 

Also Known As

No data available
Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Find out what your peers are saying about Darktrace vs. ExtremeCloud IQ and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.