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Everbridge Control Center Reviews

Vendor: Everbridge
4.5 out of 5
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What is Everbridge Control Center?

Everbridge Control Center integrates security management and response coordination, offering a comprehensive platform for organizations to manage critical events more effectively. This centralized system optimizes security operations and improves emergency responsiveness.

Get the Security Incident Response Buyer's Guide and find out what your peers are saying about Everbridge Control Center and more!
Buyer's Guide
Security Incident Response
July 2025
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Helped 864,053 peers since 2012

Everbridge Control Center mindshare

As of August 2025, the mindshare of Everbridge Control Center in the Security Incident Response category stands at 0.5%, down from 1.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Security Incident Response
 
 
Key learnings from peers

Valuable Features

  • "The notifications or the simple ability to notify a large number of people at one time by typing a single message, as opposed to having to type that message multiple times, has been the key benefit."

Room for Improvement

  • "It could be more user-friendly for searching statistics. While dealing with the statistics, the statistics could be a little bit more streamlined and a little bit more user-friendly to use. I've had to hunt and peck to find some of that, but overall, once I learned a system, it's usable."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Security Incident Response Buyer's Guide for additional reliable information.

Learn more about Everbridge Control Center

Everbridge Control Center serves as a centralized hub that enhances organization's ability to respond to and manage incidents efficiently. By unifying security information and operations into a cohesive interface, it enables professionals to detect, understand, and respond to events swiftly. Its valuable features aid in maximizing situational awareness and minimizing risks through automated workflows and seamless communication. Although Control Center provides robust capabilities, user feedback suggests room for improvement in its reporting tools, highlighting the need for more intuitive data visualization options.

What are key features of Everbridge Control Center?
  • Incident Management: Streamlines the management and resolution process of security incidents.
  • Automated Workflows: Automates response protocols to enhance efficiency and reduce human error.
  • Real-time Communications: Facilitates instant communication during critical events.
  • Scalability: Adapts to various organizational sizes and needs.
What benefits can users expect from Everbridge Control Center?
  • Improved Response Time: Accelerates the incident response process.
  • Enhanced Security Compliance: Aids in meeting regulatory compliance requirements.
  • Optimized Resource Allocation: Ensures efficient resource use during emergencies.
  • Cost Efficiency: Reduces financial impact through streamlined operations.

Everbridge Control Center is widely implemented in healthcare, transportation, and corporate sectors. In healthcare, it strengthens the ability to manage patient safety and emergency scenarios. The transportation industry benefits from its real-time surveillance and communication capabilities, while corporate environments utilize it to centralize security management and ensure business continuity.

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Security Incident Response
 

Everbridge Control Center reviews

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TW
Assistant Director Emergency Preparedness at Prime Healthcare Services
Verified user of Everbridge Control Center
Mar 12, 2023
Provides useful statistics, improves productivity, and works very well

Pros

"The notifications or the simple ability to notify a large number of people at one time by typing a single message, as opposed to having to type that message multiple times, has been the key benefit."

Cons

"It could be more user-friendly for searching statistics. While dealing with the statistics, the statistics could be a little bit more streamlined and a little bit more user-friendly to use. I've had to hunt and peck to find some of that, but overall, once I learned a system, it's usable."

What is our primary use case?

We use it for mass notifications in the event of a large-scale incident that's going to impact a number of departments within the hospital. We also use it for notification of specified teams, such as for stroke or heart attack, so that they can be ready and respond accordingly in the event.

How has it helped my organization?

The notifications or the simple ability to notify a large number of people at one time by typing a single message, as opposed to having to type that message multiple times, has been the key benefit.

It's beneficial for the organization's business goals or mission. For business goals, communication is key, and the ability to communicate with a large number of people is very beneficial.

Because of the ability to notify specified groups or specialty groups, it has had a positive impact on productivity. They are more readily able to respond and have what they need, when they need it, as opposed to somebody walking in the door and you don't have that notification.

It has saved us time. For example, in the case of a stroke patient, we send out a mass notification for the STEMI team, and they're able to pool the resources and equipment they need in response instead of having to track it down after the fact or in the process of trying to help a patient. So, it has had a positive impact on time.

*Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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