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Tahir Mohammad
Country Service Delivery Manager at Citrus consulting
Real User
Reliable, stable and trustworthy
Pros and Cons
  • "Initial setup is a simple process."
  • "Issues with slow responses from the support team."

What is our primary use case?

My primary use cases of this solution are to install storage and perform tech refreshment.  

What is most valuable?

The most valuable features of this product are its reliable storage and its archiving feature.

What needs improvement?

An area for improvement is the available capacity. If a customer goes with a base model, which would have its own limit, they could not go beyond the model-supported capacity, so an increase would be good.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

My impression is that the solution is stable and reliable.

What do I think about the scalability of the solution?

The solution is scalable to whatever capacity the model allows.

How are customer service and support?

We have had customers reporting issues with slow responses from the support team.

How was the initial setup?

The initial setup is a simple process, taking around half a day at most.

What's my experience with pricing, setup cost, and licensing?

The pricing for this product is manageable, though slightly higher than comparable products.

What other advice do I have?

I trust this product, compared to other vendors. It is best suited to small to medium-sized companies. When implementing Unity XT, make sure that the installation team is clear on the under-storage concepts and product knowledge. I would rate this solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Manager at a financial services firm with 11-50 employees
Real User
Scalable, reliable, and helpful technical support

What is most valuable?

The interface of the solution is good.

For how long have I used the solution?

I have been using Dell EMC Unity XT for approximately three years.

What do I think about the stability of the solution?

I have found Dell EMC Unity XT to be stable.

What do I think about the scalability of the solution?

The solution is scalable. We have approximately 700 people using the solution in my organization.

How are customer service and support?

We are satisfied with the technical support.

Which solution did I use previously and why did I switch?

We have previously used HPE solutions, but the quality was not equivalent to Dell.

How was the initial setup?

Dell EMC Unity XT installation was not complex.

What about the implementation team?

We have…

What is most valuable?

The interface of the solution is good.

For how long have I used the solution?

I have been using Dell EMC Unity XT for approximately three years.

What do I think about the stability of the solution?

I have found Dell EMC Unity XT to be stable.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 700 people using the solution in my organization.

How are customer service and support?

We are satisfied with the technical support.

Which solution did I use previously and why did I switch?

We have previously used HPE solutions, but the quality was not equivalent to Dell.

How was the initial setup?

Dell EMC Unity XT installation was not complex.

What about the implementation team?

We have three people who maintenance and support the solution.

What's my experience with pricing, setup cost, and licensing?

The price of Dell EMC Unity XT is higher compared to other solutions. The price should be less expensive.

What other advice do I have?

I rate Dell EMC Unity XT a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Luiz Gasparelo
Owner at LNETWORK
Real User
Top 20
Has good capabilities for block-access, file access, and center box

What is our primary use case?

We use Dell EMC Unity XT for its normal application for DB, Oracle, SQL and VMware and the file system, too.

What is most valuable?

The feature that I have found most valuable is the unified storage and its capabilities for block-access, file access, and the center box.

What needs improvement?

In terms of what could be improved, I would say its capacity and its connection.

What do I think about the stability of the solution?

It has good stability It requires only one technician for deployment and maintenance.

What do I think about the scalability of the solution?

Its scalability is good.

How are customer service and support?

Technical support is very good.

How was the initial setup?

The initial setup was very easy.

What

What is our primary use case?

We use Dell EMC Unity XT for its normal application for DB, Oracle, SQL and VMware and the file system, too.

What is most valuable?

The feature that I have found most valuable is the unified storage and its capabilities for block-access, file access, and the center box.

What needs improvement?

In terms of what could be improved, I would say its capacity and its connection.

What do I think about the stability of the solution?

It has good stability

It requires only one technician for deployment and maintenance.

What do I think about the scalability of the solution?

Its scalability is good.

How are customer service and support?

Technical support is very good.

How was the initial setup?

The initial setup was very easy.

What other advice do I have?

I can advise that Dell EMC Unity XT is a good solution.

On a scale of one to ten I would give it a 9.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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