Network manager at Farabi
Real User
Top 20
Easy to use with a good response time and very reliable
Pros and Cons
  • "It is easy to set up the solution."
  • "We cannot connect directly with Dell due to sanctions."

What is our primary use case?

We primarily use the solution for storage for our online services.

What is most valuable?

The response time is good. It is suitable. 

The product is easy to use. It's not complicated at all.

We do have some sanctions in our country, and this solution is one of the options we have available to us. 

It is easy to set up the solution. 

What needs improvement?

You need to self-study. We'd like, however, to get professional training. It would be ideal to have some online sources available to us to help us understand its capabilities.

We cannot connect directly with Dell due to sanctions. We'd like to be able to connect to the distributor directly as sometimes we sometimes get the wrong information. It would help with transparency.

For how long have I used the solution?

I've been dealing with the solution for about six months. 

Buyer's Guide
Dell Unity XT
April 2024
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,995 professionals have used our research since 2012.

What do I think about the stability of the solution?

It has been really stable up to this point. There are no bugs or glitches. It does not crash or freeze. 

What do I think about the scalability of the solution?

There are three of us using the solution. We have more than 3,000 customers using the product. 

It's scalable. Everyone has been pretty happy with its capabilities. 

How are customer service and support?

I've never dealt with technical support in the past. 

How was the initial setup?

The product is not complicated to set up. The implementation is simple. 

It is quick to deploy. It took us about three weeks. 

We gathered the hardware, and we used the servers to connect to the host. It was pretty simple. 

What about the implementation team?

We handled the deployment in-house with instructions or by looking at YouTube for direction. 

What was our ROI?

We have not witnessed an ROI at this point. That said, we do see that it is worth the money.

What's my experience with pricing, setup cost, and licensing?

I'm not sure of the exact licensing cost of the solution. 

What other advice do I have?

We are a broker. We're users. We are medium-sized, not enterprise-sized. 

I'd recommend the solution to others. It is easy to use, scalable, and easy to set up.

I would rate the solution eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Real User
Data storage solution used for block storage to the cloud and facilitates archiving and backups
Pros and Cons
    • "This is a tier-three solution and it gives us what we need for archiving and backups."
    • "We have only used this solution for less than one year so I don't have any improvements suggestions yet."

    What is our primary use case?

    We use this solution for block storage delivery to the cloud.

    How has it helped my organization?

    This solution provided us with the capability to manage expiring equipment that we didn't have before.

    What is most valuable?

    This is a tier-three solution and it gives us what we need for archiving and backups.

    What needs improvement?

    We have used this solution for less than one year so I don't have any improvement suggestions yet.

    For how long have I used the solution?

    I have used this solution for less than one year. 

    How are customer service and support?

    The technical support for this solution is good. I would rate it an eight out of ten. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have previously used HPE 3PAR 7400. We switched over to Dell Unity because 7400 was being retired and did not offer two-factor authentication. The biggest difference between the two solutions is security and Dell is offered at a lower price point. 

    How was the initial setup?

    The initial setup was straightforward. Deployment took less than two days. However, to get all the paperwork through the government officials took about six weeks.

    Which other solutions did I evaluate?

    We evaluated HPE Nimble.

    What other advice do I have?

    Generally, one person is required to do the maintenance. There are eight of us that can do the maintenance in our company. Overall this solution provides exactly what we needed, which is fiber channel block storage in the cloud.

    I would rate this solution a seven out of ten. 

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Dell Unity XT
    April 2024
    Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
    767,995 professionals have used our research since 2012.
    Steve McClendon - PeerSpot reviewer
    System Administrator at a mining and metals company with 1,001-5,000 employees
    Real User
    Top 20
    Impressive inline data reduction, but the UI could be more user-friendly
    Pros and Cons
    • "Inline data reduction is pretty impressive."
    • "The user interface could be improved. The Dell Compellent user interface is fantastic, but the Unity user interface is, in comparison, pretty lousy. It's functional, and I can do what I need, but the Dell Compellent user interface is so much more intuitive and user-friendly."

    What is our primary use case?

    It's used for general storage or backup storage throughout the environment.

    What is most valuable?

    Inline data reduction is pretty impressive.

    What needs improvement?

    The user interface could be improved. The Dell Compellent user interface is fantastic, but the Unity user interface is, in comparison, pretty lousy. It's functional, and I can do what I need, but the Dell Compellent user interface is so much more intuitive and user-friendly.

    I wish that the product had some more flexibility. It seems it's purposely designed to not have a lot of flexibility, and as a customer, I don't appreciate it.

    For how long have I used the solution?

    I have been using this solution for three years or so.

    What do I think about the stability of the solution?

    I've had some unexpected quirkiness, but for the most part, it's pretty good. Its stability is an eight out of ten.

    What do I think about the scalability of the solution?

    As long as you're buying the right product, it's probably an eight out of ten in terms of scalability. What you don't want to do is get locked into something you don't want. If you want a hybrid, such as a spinning disk in a solid state, you have to know that upfront. That's because some of the models restrict to only SSD. Later on or down the road, if you want the spinning disk for cold storage, it doesn't happen. You can't convert it. You have to get a different array or something else.

    How are customer service and support?

    Their technical support can be very good. It depends on who you get, but that's how it's with any support organization. The individual makes a difference, but generally, their support has been pretty good. The only thing that I don't like is that you sometimes have to wait to get to a support engineer, but they've gotten better at that.

    How was the initial setup?

    I would rate it a seven out of ten in terms of the ease of the setup.

    What other advice do I have?

    Overall, I would rate it a seven out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Technical Specialist at Pouyan Pardazesh Tehran Co
    Reseller
    Top 20
    A solution with great stability and easy-to-use replication tools
    Pros and Cons
    • "The solution allows for easy, useful replication with good features for VPLEX and VIVO."
    • "The solution should include a free process in the HPE portal that uses serial numbers to verify that hardware is genuine."

    What is our primary use case?

    We are resellers and deploy the solution for our clients as a guard for storage on virtual machines, databases, and their VDI. 

    What is most valuable?

    The solution allows for easy, useful replication with good features for VPLEX and VIVO. 

    What needs improvement?

    The solution should include a free process in the HPE portal that uses serial numbers to verify that hardware is genuine. We find Chinese hardware easily but it is difficult to determine if it is genuine which causes problems. 

    The solution should allow for connection and replication with other storage models such as HPE, IBM, and Hitachi.

    For how long have I used the solution?

    I have been using the solution for two years. 

    What do I think about the stability of the solution?

    The solution is very stable and I rate it a ten out of ten. 

    What do I think about the scalability of the solution?

    The solution is scalable within the storage limitations for each model.

    For example, category 380 allows for one device. To scale up, you need to add additional software or hardware like VPLEX.

    I rate the scalability a ten out of ten. 

    How are customer service and support?

    Our company handles software issues but uses technical support for hardware replacements. 

    Due to sanctions in Iran, I am not permitted to contact technical support directly but must submit issue tickets through authorized agents. I am unable to rate technical support because I do not have direct access to them. 

    How was the initial setup?

    The initial setup is very easy. 

    Depending on the size of the project, we assign two to ten engineers for setup and deployment which can take a total of one to three hours. 

    We also provide six hours administrative training to our customers via small, on-the-job courses we have created. 

    What's my experience with pricing, setup cost, and licensing?

    Most licenses for the solution are free but upgrades are available when adding additional software or storage. 

    The solution little or no cost so I rate it a ten out of ten. 

    What other advice do I have?

    Supply of genuine hardware is challenging and there should be more availability in the market. I rate the solution a seven out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user
    Consultant at TechData BIMA JSC
    Reseller
    Top 20
    Simplifies file and block data configuration, management, and protection
    Pros and Cons
    • "Scheduled components are sourced from Korea based on their quality selection, with the actual purchase taking place in Vietnam. The notable features include cache memories and MOS feeder in Dell Unity. Additionally, the storage dynamics are managed uniformly on a global scale, whether it is a simple or wide-ranging configuration."
    • "The support team is well-versed in the AMG solution, having received comprehensive training. They also boast strong partnerships in both VNAM and Korea. The system's user-friendliness is a primary consideration in their choice of solution, emphasizing the importance of service. They place a strong emphasis on service, occasionally requiring approvals. However, with full installations, they have achieved almost uniformity. Their storage approach differs from a consolidated business-based model; instead, it is application-centric. Their investment in solutions is geared towards specific needs, such as the banking or information system, acquiring smaller storage units individually."

    What is our primary use case?

    We currently provide data solutions to both HP and a banking client. The banking client utilizes our DNS solution. I have introduced our kit for selling the smart technology integrated into our offerings.

    What is most valuable?

    Scheduled components are sourced from Korea based on their quality selection, with the actual purchase taking place in Vietnam.  

    The storage dynamics are managed uniformly on a global scale, whether it is a simple or wide-ranging configuration.

    What needs improvement?

    They place a strong emphasis on service, occasionally requiring approvals. However, with full installations, they have achieved almost uniformity. Their storage approach differs from a consolidated business-based model; instead, it is application-centric. Their investment in solutions is geared towards specific needs, such as the banking or information system, acquiring smaller storage units individually.

    For how long have I used the solution?

    I have been using this solution for 15 years. 

    What do I think about the stability of the solution?

    The discussion revolves around the Ports program, which has been implemented and operates as a single system based on my direction. Additionally, adherence to government requirements is necessary.

    What do I think about the scalability of the solution?

    The preference for Unity arises from its investor-driven segmentation, specifically tailored for application data systems, eschewing any consolidation. Despite possessing numerous units, there is doubt whether it is feasible to invest exclusive authority for each application separately, eliminating the need for consolidation.

    The consideration of scalability introduces the ability to simply add on hardware, particularly with SaaS and HTTP. However, certain aspects, such as metadata or previous HTTP pages, present challenges that necessitate careful attention.

    How are customer service and support?

    The initial support for the second job from PA in Vietnam is highly commendable and competes well. Moreover, my NDA has proven to be exceptionally effective.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    We are currently undergoing a conversion involving the installation of hardware and configuration. Initially, the focus was on infrastructure areas, specifically addressing endpoint agents. Subsequently, the emphasis shifted towards application-centric operations. I oversee the configuration and setup, encompassing both hardware and software aspects. 

    The hardware setup is primarily based on production, involving tasks such as TCDR for the production environment. They initially acquired storage from Zero Ten, utilizing EMC. Over time, they transitioned to HTTP storage, and presently, they are considering a comprehensive replacement of their storage solution. The ongoing shift is towards a more advanced data system, albeit not classified as high-end.

    What's my experience with pricing, setup cost, and licensing?

    It is an average priced solution.

    What other advice do I have?

    I would rate it 8 out of 10. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
    Flag as inappropriate
    PeerSpot user
    Owner at FORE SOLUTIONS
    Reseller
    Top 5
    A storage solution with a good technical support and easy deployment phase, offering high stability
    Pros and Cons
    • "It is a stable solution that sells a lot...The deployment phase of the product was very easy."
    • "The only issue is with the product's scalability because it's not as scalable as the other polished tools in the market."

    What is most valuable?

    The most valuable feature of the solution is that it is a unified storage, and it is useful for mid-range storage. All the SME clients of our company that we have here trying to implement SAP want to use the three-tier architecture for server storage, and they all find that Dell Unity XT is one of the leading products, and our company sells a lot of boxes because of the aforementioned reason.

    What needs improvement?

    I don't see any weaknesses in the product, nor did any of our company's clients report any issues. The only issue is with the product's scalability because it's not as scalable as the other polished tools in the market.

    It would be good if Dell could work a little bit on the scalability front and make sure that they increase the bandwidth at the back end as well as make the product a more capacity-oriented one, and provide one petabyte to make the solution easier to use.

    For how long have I used the solution?

    I have been using Dell Unity XT for six to seven years. I am a system integrator. My company has a partnership with Dell. I am also a reseller of the solution.

    What do I think about the stability of the solution?

    It is a stable solution that sells a lot. Though we have sold Dell Unity XT to bigger companies, it is Dell PowerStore that we have sold the most to bigger companies that have around 1,000 to 5,000 users.

    What do I think about the scalability of the solution?

    The product's scalability has some issues.

    How are customer service and support?

    The solution's technical support is very good. We haven't faced any issues with the support team. I rate the technical support a nine out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Before Dell Unity XT, we were familiar with IBM and had sold a lot of IBM Storwize V3700 storage boxes.

    The storage boxes by IBM are not number one in the market since they were not unified storage but SAN storage. Though IBM launched unified storage, our company does not sell much of IBM. After IBM launched unified storage, they allowed Lenovo to sell off their storage, and our company stopped selling IBM products.

    How was the initial setup?

    The deployment phase of the product was very easy.

    The solution can be deployed in four to five hours.

    I need two certified personnel in NetApp and Dell to carry out the deployment process.

    What about the implementation team?


    What's my experience with pricing, setup cost, and licensing?

    Dell Unity XT's prices are very competitive compared to HP MSA2000, an entry-level product and another higher-level storage box. Compared to the prices of the storage boxes offered by HP, Dell's prices are competitive.

    All the licenses are included from day one of your purchase of the product, so you don't have to buy licenses separately. There are no additional costs to be paid for the maintenance of the solution.

    What other advice do I have?

    I suggest to those planning to buy the solution to buy it with a five-year warranty rather than the standard three-year warranty provided by Dell since it will be, price-wise, cheap for them. It is better to negotiate during the current because later on, the prices for the warranty will increase from ten percent to twenty percent, and you will stand to lose if you don't sign up for a five-year warranty offered by Dell.

    I rate the overall product a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    Flag as inappropriate
    PeerSpot user
    Management Information System Officer at a mining and metals company with 501-1,000 employees
    Real User
    Beneficial data duplication, high availability, and proactive support
    Pros and Cons
    • "The most valuable feature of Dell Unity XT is data duplication. Additionally, the management interface is simple, and is not a hassle using it. You don't need too much to learn or to be familiarized with it."
    • "Dell Unity XT could add a unit-to-unit replication. We haven't seen that because we don't have an additional one to test. However, it is not an improvement, but something that we would like to have visibility on how it's done or how it works."

    What is our primary use case?

    Dell Unity XT is used for data storage at a data center.

    How has it helped my organization?

    Dell Unity XT has improved our organization's performance. We have seen reduced management times.

    What is most valuable?

    The most valuable feature of Dell Unity XT is data duplication. Additionally, the management interface is simple, and is not a hassle using it. You don't need too much to learn or to be familiarized with it.

    What needs improvement?

    Dell Unity XT could add a unit-to-unit replication. We haven't seen that because we don't have an additional one to test. However, it is not an improvement, but something that we would like to have visibility on how it's done or how it works.

    For how long have I used the solution?

    I have been using Dell Unity XT for approximately two years.

    What do I think about the stability of the solution?

    Dell Unity XT is a very stable and reliable solution. We can leave the solution alone for a month without needing to check on how the unit is operating, or if there are problems. We realized the benefit of using the solution in approximately one year of use.

    What do I think about the scalability of the solution?

    The scalability of Dell Unity XT is good because during the period of one year we noticed we had the need to add more and more systems, and more components to it and we were able to do it with no hassle. We do not plan to increase our usage.

    We have approximately 500 endpoints using this solution.

    How are customer service and support?

    The support from Dell Unity XT is good. They actively monitor the units. They have called us up when they have lost connection to one of the units to then take action. We have not had any issues to have needed to contact the support directly.

    I rate the support of Dell Unity XT a nine out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I was previously using HP High-Performance Unit Storages. There was a need to purchase a new unit because we were struggling with the resources, performance, support, and other aspects. The best solution that was on offer that came to us was Dell Unity XT. The company decided to move to it and buy the full flash version to support all the applications that we have on-site.

    How was the initial setup?

    The initial setup of Dell Unity XT was straightforward because we had Dell representatives involved with our team. 

    We had to do a migration because we wanted to ensure that there was no downtime during the migration process from the old solution to the Dell Unity XT.  To complete everything live without the business noticing that something is going on in the background. 

    You cannot have two groups of equipment that are deployed at the same time. For example, the host, storage, and switches. We had to ensure that everything is deployed, updated, and then do the connections between the two solutions and start with the migrations.

    What about the implementation team?

    We use Dell representatives for the implementation of the solution. We ended up doing the configurations ourselves without needing the support. 80 percent of the deployment we did ourselves. We had two people involved in the deployment and the solution has not required any maintenance so far.

    We deployed not only the one Dell Unity XT but a bunch of them. It took us approximately one week for everything to be finished. Additionally, we deployed some hosts, switches, and other systems.

    What was our ROI?

    We have received a return on investment using Dell Unity XT.

    We were able to solve the performance issues we were having. Our core communications and infrastructure is dependent on these units. The fact that all of the systems that we have improved significantly in terms of performance. The organization has benefited or is happy with the investment they've done at this point.

    We have received a full return on investment from using the solution for three to four years.

    What's my experience with pricing, setup cost, and licensing?

    The price of Dell Unity XT is reasonable. However, if you are buying a custom solution, it can come at a considerable price. 

    If you want to scale or add additional components, this is where the price starts to spike or become very complicated and expensive. If you purchase the components separately they can cost a lot.

    Which other solutions did I evaluate?

    We did not evaluate other solutions before choosing Dell Unity XT.

    What other advice do I have?

    My advice to others would be for them to purchase the solution urgently if they need a backup solution.

    I rate Dell Unity XT a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Muhammed Imran - PeerSpot reviewer
    Officer, System Administrator at SKGH
    Real User
    Competitive pricing, has good technical support, and is easy to maintain
    Pros and Cons
    • "The complete block and file sharing are the most usable features."
    • "They can certainly improve in terms of monitoring."

    What is our primary use case?

    We are a hospital with many business applications running in-house, as well as File Server Business Apps, which is why we need a three-tier architecture for NAS and storage.

    What is most valuable?

    The most valuable aspect of this solution is that it's a single block, a complete block that includes both NAS and SAN. This was our ultimate requirement because we do a lot of file sharing.

    When compared to other solutions, particularly HP, they lack the complete block.

    The complete block and file sharing are the most usable features.

    The features we need are already included.

    What needs improvement?

    They can certainly improve in terms of monitoring. The monitoring could be improved, and more features could be added.

    What do I think about the scalability of the solution?

    We have 600 to 800 users.

    This solution is extensively used; it's a hospital, and we use it 24 hours a day, seven days a week.

    How are customer service and support?

    I would rate technical support a four out of five. Technical support is good.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We have already found a solution. We have already purchased the solution from Dell EMC. Not the usual traditional HCI, we used the standard traditional one instead of HCI because our environment is more compatible with the previous set.

    I've previously used the VNX, this one is superior to the VNX. And, in particular, the NAS file sharing feature. It's easier than before when compared to the other one.

    The HP does not have the complete block. They have their own SAN, which is not in a single block. We cannot configure everything from a single, interface.

    Multiple blocks are required in the HP one to control and monitor everything.

    How was the initial setup?

    Because we previously used Dell EMC VNX 5600, the initial setup is very simple.

    It is easier for us to move ahead with the same company.

    I maintain this solution, it only requires one person.

    What about the implementation team?

    The initial setup was handled by an integrator, and the rest of the migration was completed by myself.

    What's my experience with pricing, setup cost, and licensing?

    It's extremely competitive. We checked both HP and Dell and we determined that Dell EMC was a better option.

    Licensing fees are paid on a yearly basis.

    I don't recall the amount because that part, the financial part, is handled by the finance team. We are not aware of this, we are technical evaluators.

    What other advice do I have?

    Definitely. This is something I would recommend to others who are interested in using this solution. Many people are unaware that HP does not have the entire block, despite the fact that HP's technical team claims to have it. Specifically, companies looking for NAS and SAN both together should consider Dell EMC over HP, because HP has a separate nest server as a separate server that they are providing you. However, they mention that the NAS is also available there, but it is on a separate server.

    I would rate Dell EMC Unity XT an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
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    Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.