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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

CrowdStrike Falcon provides a comprehensive threat analysis and detection mechanism, significantly reducing system performance impact while maintaining efficiency.
Automated alert features and OverWatch ensure 24x7 monitoring and immediate response capabilities, enhancing security incident management.
Users find the scalability of CrowdStrike Falcon exceptional, with easy deployment and expansion across numerous endpoints and devices.
The advanced integration capabilities with other platforms and seamless threat intelligence make CrowdStrike Falcon a versatile choice for diverse IT environments.
CrowdStrike Falcon's AI and machine learning capabilities offer proactive protection, improving the detection and prevention of malware and ransomware threats.

CONS

The management of log aggregation and reporting needs improvement, particularly in exporting reports to PDF format and providing more detailed and visual representation.
There is concern over data privacy due to its cloud-based nature, requiring better integration with on-premises security facilities and enhancements to forensic capabilities.
Technical support responsiveness and expertise have been inconsistent, with slow replies and a lack of thorough problem-solving.
False positives are frequent, and the malware detection report is not as detailed as users would like, which suggests a need for better threat analysis and AI enhancement.
The pricing structure is high compared to competitors, leading to concerns over cost-effectiveness, especially when considering feature limitations and integration challenges.
 

CrowdStrike Falcon Pros review quotes

Oct 28, 2018
The automatic alert feature is the most important feature of the solution.
NS
Information Security Consultant at a tech vendor with 501-1,000 employees
Nov 6, 2018
I like the overall reports of this solution. They are crisp, and to the point.
FI
Solution Architect at a comms service provider with 1,001-5,000 employees
Dec 11, 2018
The most valuable feature is its threat analysis.
Learn what your peers think about CrowdStrike Falcon. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
PG
IT Manager at a consultancy with 10,001+ employees
Dec 11, 2018
Because it is security product and acts like an AIML smart product, not merely based on daily/weekly updates and signatures.
Director916d - PeerSpot reviewer
Director of Cloud Architecture at a energy/utilities company with 10,001+ employees
Dec 11, 2018
We have seen a reduction to the performance hit to our operating systems.
ES
Director of Security at a insurance company with 51-200 employees
Mar 11, 2019
We are now able to find the root cause analysis on any threat. We can figure out where the issue came in versus just dealing with where it is at the moment.
SeniorAsd84b - PeerSpot reviewer
Senior Associate - IT at a financial services firm with 51-200 employees
Jun 5, 2019
This solution has made the lives of the IT staff much easier, compared to the previous one.
JS
Director Of Information Technology at DLZ Construction Svs.
Jun 17, 2020
We haven't had any infections or down time.
BH
Service at Four-U Office Inc
Jul 2, 2020
The initial setup is very simple.
MK
Associate Director - Infrastructure Engineering at AFT
Jul 12, 2020
The UI is simple and self-explanatory. Everything is easy to understand.
 

CrowdStrike Falcon Cons review quotes

Oct 28, 2018
The management of log aggregation is in need of improvement.
NS
Information Security Consultant at a tech vendor with 501-1,000 employees
Nov 6, 2018
It is cloud-based, and this does make some weary of the data being held on the cloud. Privacy requirements must be taken into account.
FI
Solution Architect at a comms service provider with 1,001-5,000 employees
Dec 11, 2018
I would like CrowdStrike to provide some correlation in the threat analysis, so we can visualize things better.
Learn what your peers think about CrowdStrike Falcon. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
PG
IT Manager at a consultancy with 10,001+ employees
Dec 11, 2018
Unfortunately, native applications are not supported.
Director916d - PeerSpot reviewer
Director of Cloud Architecture at a energy/utilities company with 10,001+ employees
Dec 11, 2018
We have had to open a case with the technical support to get some issues and bugs resolved.
ES
Director of Security at a insurance company with 51-200 employees
Mar 11, 2019
As the company has grown, the technical support has felt less personal.
SeniorAsd84b - PeerSpot reviewer
Senior Associate - IT at a financial services firm with 51-200 employees
Jun 5, 2019
I would like to see the machine learning feature enhanced.
JS
Director Of Information Technology at DLZ Construction Svs.
Jun 17, 2020
Too many false positives.
BH
Service at Four-U Office Inc
Jul 2, 2020
They don't really have anything when it comes to scanning attachments.
MK
Associate Director - Infrastructure Engineering at AFT
Jul 12, 2020
Basically, they don't cover legacy OS or applications. That's the only issue we're concerned about