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WalkMe vs Windows 10 comparison

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

WalkMe
Average Rating
8.6
Number of Reviews
27
Ranking in other categories
Digital Adoption Platforms (1st)
Windows 10
Average Rating
8.2
Reviews Sentiment
4.7
Number of Reviews
288
Ranking in other categories
Operating Systems (OS) for Business (12th)
 

Mindshare comparison

WalkMe and Windows 10 aren’t in the same category and serve different purposes. WalkMe is designed for Digital Adoption Platforms and holds a mindshare of 24.9%, down 32.3% compared to last year.
Windows 10, on the other hand, focuses on Operating Systems (OS) for Business, holds 3.5% mindshare, up 2.8% since last year.
Digital Adoption Platforms Mindshare Distribution
ProductMindshare (%)
WalkMe24.9%
Whatfix15.0%
Oracle Guided Learning11.3%
Other48.8%
Digital Adoption Platforms
Operating Systems (OS) for Business Mindshare Distribution
ProductMindshare (%)
Windows 103.5%
Ubuntu Linux8.1%
Windows 117.4%
Other81.0%
Operating Systems (OS) for Business
 

Q&A Highlights

it_user653061 - PeerSpot reviewer
Stagiaire consultant at a consultancy with 1,001-5,000 employees
Jul 22, 2026
 

Featured Reviews

Adam Michalik - PeerSpot reviewer
Product Manager, Digital Experience Analytics at a manufacturing company with 10,001+ employees
Long-term analytics have improved tracking of digital task performance and user adoption
Strategy and development strategy are heavily focused on AI, and I think that for medium and small organizations which don't have a very vast IT stack, this might be the right approach. However, for big enterprises, WalkMe should focus more on developing their existing features and capabilities with the main focus on data and analytics, which feels like it has been stalled for quite some time. Over the past two years, there has not really been any groundbreaking development in that area. I think that the limited integration capability of WalkMe with the back end of the underlying applications is a limitation. On the other hand, the easy configuration and lack of the need for backend or more thorough technical integration is a huge positive aspect of WalkMe, but it is also its biggest weakness because the ability to pull in additional data from other systems is limited. Because it is not a perfect product, there is definitely room for improvement when it comes to the development of new features and the further development of the key capabilities. It is by far the leading digital adoption platform in the market, setting the example and leading the entire industry. I think that it does not deserve a rating of 10 because I was able to identify the room for improvement, but I would also like to recognize their position in the market.
R Pranavan - PeerSpot reviewer
Software Engineer at a tech vendor with 201-500 employees
Collaborative development has become more secure and efficient for our team
We have faced some issues with Windows OneDrive because if one developer has a folder in a common OneDrive folder, it took some time to show it to others. It becomes somewhat difficult to work, as there is latency on that, so if you update that, it will be more efficient and useful for the developers. My main focus on Windows 10 is the giving of regular updates, so it might take some time to update Windows, which is also mandatory. As a developer, when we are working with Windows 10, if it takes more time to update and restart the PC, it affects our efficiency at work. If we could stop the updates on a regular basis or if they were delivered faster, it would be easier. As a developer, the frequent updates are too annoying for working on it, so it would be better if we stop the frequent updates and only provide the most important ones. Performance issues over time due to background apps and programs piling up and using an SSD instead of a hard disk are also concerns.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Since adopting WalkMe, I have noticed that user adoption is far higher and it reduces user resistance significantly."
"WalkMe takes the focus off the admin to provide training and empowers the users to click on the walk-thru's."
"WalkMe gives us the ability to develop user assistance directly in our software, without redirecting users to online content or videos."
"I have already obtained return on investment, with productivity increased by 60%, a time and training cost savings of almost 80%."
"With Walkme installed we were able to simplify and expedite the customer on-boarding and adoption process."
"In my opinion, the best features WalkMe offers are mainly the faster route of onboarding users, since the use of WalkMe reduces support tickets, it gives us user context and we get natively integrated with the software we are using and all the platforms we have."
"My company believes that WalkMe provides better guidance with Walk-throughs, Shoutouts, and videos than the in-app help that is offered by default at my company."
"We implemented Workday on all three major pieces: HCM, finance, and SCM, which was a huge company-wide implementation, reducing support tickets by eighty percent in the first two weeks after going live with WalkMe."
"It's very straightforward. There is virtually no learning curve at all."
"We use Windows 10 as an operating system for endpoints."
"The product's initial setup phase is a ten out of ten, where ten means that it needs an easy setup process."
"The most valuable feature is the ease of use."
"The most valuable feature is that it's a good enough operating system for anyone who isn't technically proficient."
"I have been relying on the Windows firewall for eight years now — the security is good."
"The interface is easy to use."
"The solution is easy to use, user-friendly, and has a good graphical interface."
 

Cons

"WalkMe does have room for improvement."
"I found a flaw, and nobody believed me."
"The next thing I'm looking for from WalkMe is better analytics and reporting tools to make the data they track more actionable to allow our team to create better processes and debug the things that are not working."
"WalkMe is not an inexpensive tool, so it should be implemented broadly to make the investment worthwhile."
"The time needed to get started was far beyond what the sales team described in the sales process."
"I would rate WalkMe a nine, maybe an eight due to some price features."
"I have not seen a return on investment, as some competitors are significantly cheaper."
"The platform is quite complex for a non-technical person, so it takes a while to fly on the platform on your own without constantly bothering CSMs."
"I think the price should be lower for all computer products. Microsoft is a major company that makes a lot of money, so maybe they have enough."
"It would be better if Windows 10 were more stable."
"AI tools like ChatGPT should be integrated into the solution."
"I am not always happy with the response that I get from technical support. Technical support needs improvement."
"Improvement is needed in boot time since once it gets dated and more updates come into play, booting time increases, which can be a pain from an end user's perspective."
"The solution could improve by adding more dashboards."
"Increasing the security would be beneficial."
"In a new release, Microsoft could improve their Internet Explorer browser. It does not work as well for all sites as other browsers do, such as Google Chrome."
 

Pricing and Cost Advice

Information not available
"The price could be improved."
"The licensing is yearly. It would be nice if they offered some one-time license options where you could procure it for a lifetime."
"All Microsoft products are expensive."
"We pay annually for the licenses of Windows 10."
"The product's commercial pricing is high."
"Every time I've bought Windows, it came bundled with the laptop, so we are talking about a perpetual license."
"The price is fine."
"There is a license required for this solution and it could be less expensive."
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Answers from the Community

it_user653061 - PeerSpot reviewer
Stagiaire consultant at a consultancy with 1,001-5,000 employees
Jul 22, 2026
Jul 22, 2026
Hi thereThanks for the question. WalkMe is best for staff-facing applications that are constantly updating and are complex and or require interaction with multiple systems. Helping staff to complete end-to-end workflows to complete their tasks- Not so this applies to W10
2 out of 6 answers
Eric Sturm - PeerSpot reviewer
Technical Architect at a tech vendor with 1,001-5,000 employees
Jul 9, 2017
We use a tool called HP SA. It requires an agent installed on the client side. HP SA can be setup to download all MS patches ever week when they are released by MS. Then via patching policy you can build and rollout out your own custom patch policy to each of your clients or groups of your clients. Windows 2012, windows 10, Rhel, CentOS, ESXi etc. I do agree change tools are important I would just base the need on the amount of money I need to speed to automate this process to an extent. Have you tired a WSUS server for some Microsoft patch remediation of Microsoft OS's. It's mostly for server but I do believe MS has docs out there to setup for desktops as well.
it_user583086 - PeerSpot reviewer
Chef d'équipe IT Ouest at a comms service provider
Jul 9, 2017
I don’t have idea for this tools, in our company we use WSUS (Windows Server Update Services) and SCCM to push updates into desktops. Best Regards Abderrahmane BRIEDJ
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
Construction Company
14%
Manufacturing Company
11%
Outsourcing Company
10%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business127
Midsize Enterprise64
Large Enterprise123
 

Questions from the Community

How much does WalkMe cost to purchase?
WalkMe doesn't publicly advertise its pricing, you'll have to go and get a quote to learn that for yourself. But here's something to help with your question - they do have different prices, separat...
What is WalkMe for Salesforce? How does using WalkMe make Salesforce better?
WalkMe is a digital adoption platform that integrates with Salesforce. What it does, and I guess how it improves Salesforce, is by giving users visibility of how sellers are using Salesforce. This...
What is a WalkMe's walkthrough option?
Hello, a walkthrough by WalkMe is a detailed process explanation of certain software. The process is useful for overcoming business challenges, such as technology adoption, regulatory compliance, c...
What change management solution do you recommend for users to adapt to Windows 10 updates?
Hi thereThanks for the question. WalkMe is best for staff-facing applications that are constantly updating and are complex and or require interaction with multiple systems. Helping staff to complet...
What needs improvement with Windows 10?
Windows 11 is good, but Windows 10 is fine and I don't have any major complaints about Windows 10. I think there could be improvements with Windows 10, but my organization is on Windows 11 at this ...
What is your primary use case for Windows 10?
My main use case for Windows 10 is commercial as well as residential use. A quick specific example of how I use Windows 10 in my work or at home is for basic computing needs for office-based tools.
 

Comparisons

 

Overview

 

Sample Customers

More than 1,500 enterprises globally, including over 30 percent of Fortune 500 companies: Amazon, Microsoft, T-Mobile, Cisco, CenturyLink, BMO, PayPal, Clarizen, Hulu, DB Schenker, Delta Air Lines
Information Not Available