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Veritas Backup Exec vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
Veritas Backup Exec is valued for rapid system restoration, with mixed opinions on ROI and licensing preferences.
Sentiment score
5.3
Veritas NetBackup Appliance enhances efficiency with deduplication, saving storage costs, and providing ransomware protection, though not ideal for small setups.
The immutability feature ensures customers do not incur costs in case of ransomware, allowing for a safe restore, which means they are avoiding ransom payments, and that is a big win for the customer.
Veritas NetBackup Appliance has helped reduce costs by 30% and has improved operational efficiency.
 

Customer Service

Sentiment score
7.5
Veritas Backup Exec customer service is well-rated for responsiveness, though some seek improvements for quicker, more efficient support.
Sentiment score
6.6
Veritas NetBackup Appliance support varies, with differing response times, technical understanding, and effectiveness based on package and location.
They don't ask us to wait for a callback or create a ticket.
I see good technical engineer support resolving issues.
Their support is good, with technical teams available 24/7.
Veritas has a very good support infrastructure with trained engineers.
I contacted their support once, and the process was slow, which discouraged further contact.
 

Scalability Issues

Sentiment score
7.9
Veritas Backup Exec suits small to mid-sized organizations but larger enterprises should consider NetBackup for extensive data management.
Sentiment score
7.4
Veritas NetBackup Appliance excels in scalable data management for enterprises, though expansion and cloud flexibility incur additional costs.
Now in the current version, I can run more than one process for backup in one job for more virtual machines.
It is easy to scale Veritas Backup Exec.
I would rate the scalability of the product as a nine out of ten.
 

Stability Issues

Sentiment score
7.6
Veritas Backup Exec is favored for its stability and reliability, with users mostly rating it highly for consistent performance.
Sentiment score
8.1
Veritas NetBackup Appliance is highly rated for stability and reliability, despite occasional recovery complexities and upgrade challenges.
I am satisfied with its performance and would rate it ten out of ten for stability.
They do lab tests before releasing any patch, so currently, the product is stable.
 

Room For Improvement

Complex installation, high costs, confusing interface, and need for better integration and scalability highlight the issues needing resolution.
Veritas NetBackup Appliance needs a more intuitive interface, improved recovery, better cloud integration, and enhanced scalability and security.
Some technology improvement is needed to manage my basic business continuity plan.
I aim to monitor the functionality and probably find something this year to monitor logs from our backup system and storage and notify us about any unusual activities.
We need to have a proper image backup with a documented restore procedure, as some users were unable to do the image backup restoration due to driver issues or similar challenges.
Improving the interface could enhance user experience.
The only room for improvement is that the cost per terabyte is extremely high.
I believe they can do more to give customers more insight into their data, allowing them to see it and understand what they can do, such as archiving old data.
 

Setup Cost

Veritas Backup Exec offers competitive and flexible pricing, ideal for SMEs, despite varying opinions on affordability and setup costs.
Veritas NetBackup Appliance pricing is high but competitive due to features, with satisfied users rating six to nine out of ten.
When I compare it with others, it is twice or three times cheaper.
The setup is a bit expensive at a corporate price
It's more costly than Commvault, which offers similar features at 70% of the price.
The price is slightly expensive for small and medium enterprises.
The cost of the product is reasonably priced.
 

Valuable Features

Veritas Backup Exec provides easy-to-use, efficient data protection with diverse compatibility, robust security, and flexible, reliable backup options.
Veritas NetBackup Appliance offers high-speed backup, integration, scalability, ease of use, strong protection, and cost-effectiveness for enterprises.
Veritas has technical compatibility with my hardware and other systems.
It has a lot of functions and security measures, which ensure our backups are secure.
My customers find the normal file system backup features of Veritas Backup Exec effective and valuable.
The biggest advantage is that I do not need to manage backups on traditional tapes, which helps maintain total business continuity.
It integrates with monitoring tools like Splunk and supports automation through Python, Shell, or Ansible.
The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications.
 

Categories and Ranking

Veritas Backup Exec
Ranking in Backup and Recovery
17th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
77
Ranking in other categories
No ranking in other categories
Veritas NetBackup Appliance
Ranking in Backup and Recovery
16th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
57
Ranking in other categories
Deduplication Software (6th)
 

Mindshare comparison

As of September 2025, in the Backup and Recovery category, the mindshare of Veritas Backup Exec is 1.6%, down from 2.4% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Veritas NetBackup Appliance0.8%
Veritas Backup Exec1.6%
Other97.6%
Backup and Recovery
 

Featured Reviews

Pawel Augustyn - PeerSpot reviewer
Simplified interface with good performance but needs monitoring
I need to use PowerStore and Veritas Backup Exec. It is a direct backup to types, and it is supported by my backup. It offers good performance and stability, and it works properly. I am happy with this program. It is still working on aligning with security requirements and data encryption for Amazon or ATAC. It has a lot of functions and security measures, which ensure our backups are secure.
Ahmed Handal - PeerSpot reviewer
Enhanced data retention and recovery with robust backup features
The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications. NetBackup Appliance has many features. Backup Exec is a great product as well. NetBackup is well-developed with strong features, including deduplication technology, which allows us to retain backups for longer periods—exceeding our expectations by keeping backups for almost a month. It's effective for data recovery and capable of handling large-scale data recoveries. It is very stable and keeps applications secure. However, the AI integration is not yet tested.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
15%
Financial Services Firm
8%
Government
6%
Government
10%
Computer Software Company
9%
Manufacturing Company
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise15
Large Enterprise29
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise27
 

Questions from the Community

How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
What do you like most about Veritas Backup Exec?
The most important feature is the variety of backup applications it supports, including ERP systems and most other programs, such as Microsoft.
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
The price is slightly expensive for small and medium enterprises. If they can review the prices, we feel it would be beneficial, especially for the African market.
What needs improvement with Veritas NetBackup Appliance?
Leveraging AI in Veritas NetBackup Appliance is one of the road maps now that they have done a collaboration with Cohesity, which is a feature I'm looking forward to. Using AI is one improvement I ...
 

Also Known As

Backup Exec, Symantec Backup Exec
NetBackup Appliance
 

Overview

 

Sample Customers

Beta Offshore
Beta Offshore
Find out what your peers are saying about Veritas Backup Exec vs. Veritas NetBackup Appliance and other solutions. Updated: September 2025.
867,676 professionals have used our research since 2012.