"They have great support."
"When I have had to use tech support, they've been very good."
"When we talk about a backup point of view, from a backup perspective, it's a good one."
"It's not easy to scale it."
"I like the fact that you can recover the VMs inside the appliance. For example, they're basically running this appliance on a Linux-based distribution, and they're spinning off KVM virtual machines inside."
"I really like the reporting options you get for various email reports."
"If you are running on a legacy tape environment NetBackup is best."
"The feature that is most useful for us is that it backs up every application that we own."
"It is important, when we chose a solution, that the customer service/technical support team could help us when we needed it, but the support was good."
"The solution offers a lot of really great features that organizations can utilize and take advantage of."
"I like the cross-platform features."
"We are quite satisfied with the performance and reliability of the NetBackup product. When it comes to specific features, the most valuable is the Instant Recovery feature, which we call "short-term IR". Instant Recovery allows users to spin up backup images and bring back any VM instantly."
"The solution offers very good storage efficiency, so there's excellent compression and deduplication within the product that our clients really appreciate."
"I like the virtual server backup."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
"I would like to see more storage options for the free version."
"Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing."
"There's a lot that can be made better. For example, it could be more scalable."
"I would like to see the real-time replication process improved, and a zero RPO feature added."
"Comparing the features and the working pattern, definitely they have to come down on pricing if they want to compete in the market."
"The solution costs too much."
"The only pain point we have with this solution is the cost. It's very expensive. In fact, it's so expensive we are looking for other platforms. We want to move away from it in order to save our organization costs."
"The database integration could be better."
"I think reporting can always be improved."
"It would be helpful, in future releases, if the solution could add WORM (Write Once Read Many) support right within the product."
"Veritas could simplify the firmware recovery in terms of the deployed. The process shouldn't be dependent on the agents. It should be completely agentless."
"What needs to be improved in Veritas NetBackup is its interface, e.g. they should make it more user friendly. Scalability for this product could still be improved, particularly its hardware appliance scalability."
"The product could improve the user-friendliness and comfort of its environment, especially for those unfamiliar with it."
Earn 20 points
Unitrends is ranked 38th in Backup and Recovery Software with 6 reviews while Veritas NetBackup is ranked 8th in Backup and Recovery Software with 64 reviews. Unitrends is rated 7.6, while Veritas NetBackup is rated 7.8. The top reviewer of Unitrends writes "Was the right choice at the time, but we moved on to a more cloud ready solution". On the other hand, the top reviewer of Veritas NetBackup writes "Short-term recovery options help our clients easily get lost data back into production". Unitrends is most compared with Veeam Backup & Replication, Acronis Backup, Rubrik, Zerto and Nakivo, whereas Veritas NetBackup is most compared with Veeam Backup & Replication, Veritas Backup Exec, Commvault Complete Data Protection, Rubrik and Azure Backup. See our Unitrends vs. Veritas NetBackup report.
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