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Unitrends vs Veritas NetBackup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Unitrends users report varied ROI experiences, highlighting efficiency gains but stress understanding infrastructure for optimal results.
Sentiment score
1.0
Veritas NetBackup offers a consistent ROI by ensuring data protection, efficient restoration, and reduced backup windows despite its cost.
It is suitable for our nature of business because data is very critical, and we cannot compromise on backup.
Deputy Director IT at DHA Lahore
 

Customer Service

Sentiment score
8.8
Unitrends' customer service is highly effective and proactive, though some customers suggest improvements in response times.
Sentiment score
6.3
Veritas NetBackup support receives mixed reviews, praised for expertise but criticized for inconsistencies and slow response times.
They remained dedicated during more complex problems, such as connecting to their external backup appliance.
Manager, Information Technology at a hospitality company with 201-500 employees
The support from Veritas NetBackup is very good.
Consultant at MTN
The customer support is very poor.
Head Of Infrastructure at a tech services company with 11-50 employees
The technical support from Veritas is rated an eight, as the local partners are good and support us.
Senior Manager at a logistics company with 10,001+ employees
 

Scalability Issues

Sentiment score
6.2
Unitrends offers scalable solutions with ease of management, but affordability is a concern for large hardware upgrades.
Sentiment score
6.0
Veritas NetBackup offers scalability and flexibility but faces cost concerns and challenges with new versions and integrations.
I feel that if you can keep it at least two or three levels back or forward with backward compatibility available, it would help people use the old disk storage and get more storage space.
Senior Manager at a logistics company with 10,001+ employees
The size of the catalog was an issue, but it was more about outgrowing our own architecture than a problem with Veritas NetBackup itself.
Consultant at MTN
 

Stability Issues

Sentiment score
7.2
Unitrends is rated highly for stability, with minor backup issues and occasional technical support needed, reflecting strong performance.
Sentiment score
8.5
Veritas NetBackup is praised for its exceptional stability, remaining reliable and error-free with high performance in demanding environments.
In the last 10 years, I have never faced a single incident regarding stability with Veritas NetBackup.
Deputy Director IT at DHA Lahore
Veritas NetBackup performs well in terms of stability.
Consultant at MTN
 

Room For Improvement

Unitrends requires improvements in user interface, setup simplicity, support efficiency, pricing, cloud features, and VMware backup management.
Veritas NetBackup requires UI improvements, better integration, enhanced support response, cost-effectiveness, and usability enhancements, including pricing and speed.
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading.
Manager, Information Technology at a hospitality company with 201-500 employees
Support tickets take too long to be solved and the quality of engineers they have for support has lately become lacking.
Head Of Infrastructure at a tech services company with 11-50 employees
From security concerns regarding what I would improve about Veritas NetBackup, I think you need to look into this because we found only one encryption option available, which is not that very strong.
Senior Manager at a logistics company with 10,001+ employees
We would really appreciate if Veritas offers products by which we can secure our backups against these ransomware attacks.
Deputy Director IT at DHA Lahore
 

Setup Cost

Unitrends pricing is initially competitive but costly upon renewal; transparency, hardware inclusion, and negotiations often justify expenses.
Veritas NetBackup is costly but valued for features and scalability in large enterprises; less competitive for smaller setups.
I would rate pricing for Veritas NetBackup around six, as it is neither high nor low.
Senior Manager at a logistics company with 10,001+ employees
My experience with pricing, setup cost, and licensing is that the appliance licensing is a bit tricky and a bit expensive, especially when I have to license the hardware and the software;
Head Of Infrastructure at a tech services company with 11-50 employees
 

Valuable Features

Unitrends offers reliable backup and disaster recovery with cloud replication, instant recovery, analytics, cross-compatibility, and efficient reporting.
Veritas NetBackup offers scalability, compatibility, security, and efficient storage, making it a preferred choice for enterprise data protection.
The impact of Unitrends' instant recovery features on strengthening data security measures is significant.
Manager, Information Technology at a hospitality company with 201-500 employees
In my opinion, the main benefits Veritas NetBackup provides are that it is a unified platform where we can integrate all the requirements such as online backup, offline backup, and virtualization backup in one single platform, although my only concern is the licensing structure.
Senior Manager at a logistics company with 10,001+ employees
The measurable outcomes and feedback I have seen from my customers after deploying Veritas NetBackup include the peace of mind CIOs and the people dealing with business continuity receive due to the reliability that it provides to them; it really gives them a lot of comfort and they can sleep well.
Head Of Infrastructure at a tech services company with 11-50 employees
Although we do not utilize its deduplication technology or cloud integration, we can trigger storage actions with NetBackup.
Consultant at MTN
 

Categories and Ranking

Unitrends
Ranking in Backup and Recovery
29th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
Veritas NetBackup
Ranking in Backup and Recovery
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
119
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Unitrends is 0.5%, up from 0.5% compared to the previous year. The mindshare of Veritas NetBackup is 1.9%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Veritas NetBackup1.9%
Unitrends0.5%
Other97.6%
Backup and Recovery
 

Featured Reviews

Derek Schneider - PeerSpot reviewer
Manager, Information Technology at a hospitality company with 201-500 employees
Daily recovery tests have validated restore readiness and ensured consistent data protection
The best features of Unitrends include the daily reporting functionality. When backups fail, it is obvious in the logs what caused the issue. Most times it is a credential problem, which is relatively easy to resolve. Though I have experienced a few more challenging issues, nothing has affected critical backup restore functionality. Every time I have needed to restore something, it has worked successfully. The support team is readily available when I need assistance, and they help walk me through issues, solving them within a reasonable timeframe. The automated backup scheduling feature has helped our organization in managing backup timelines and consistency by handling all the work automatically. We set the schedule, breaking things into smaller chunks since our main common area for files is large. I have staggered the backups so some areas receive more attention than others, particularly for less active data. Adding, removing, excluding, and inputting elements is straightforward. The system makes it simple to schedule portions and generate reports on their functionality. The impact of Unitrends' instant recovery features on strengthening data security measures is significant. I generally use instant recovery when restoring specific files or instances where we need data that has changed. The process involves loading the backup, selecting the desired version, waiting for it to unpack, and retrieving the file. Every restore attempt has been successful. I run instant recovery daily in test mode on two virtual machines. I use it to test my domain controller and file server to ensure they communicate properly in the test environment. This ensures that in case of failure, I can activate the recovery and restore server functionality.
SunilPanigrahi - PeerSpot reviewer
Senior Manager at a logistics company with 10,001+ employees
Unified backups have protected virtual machines and applications and optimize storage efficiency
Regarding automated disaster recovery, we have not used Veritas NetBackup automated disaster recovery because according to the RFP terms and conditions, we are not supposed to have automated failover or failback, as we are a government entity and cannot violate the rules of the RFP. My feedback about granular recovery in Veritas NetBackup is that we have been doing verifications of the backed-up data to restore from point to point and time to time, focusing on file level or database level. When it comes to integration with cloud services, we have not started because we are a government entity and are not allowed to store any data in the cloud at this time. From security concerns regarding what I would improve about Veritas NetBackup, I think you need to look into this because we found only one encryption option available, which is not that very strong. When I initiate a backup from my laptop or server to the appliance or the tape media using Veritas NetBackup, the encryption channels are not strong, and there are not many options available. Whatever is there is by default and not changeable. We cannot modify any encryption facilities, and security is a big concern nowadays, so you need to look into that. Regarding the functionality part of Veritas NetBackup, I think this encryption feature should be stronger and integrated from point to point, not just at specific levels. When I initiate a backup, all the communication channels involved should be encrypted until it reaches the endpoint, meaning from client to server, server to client, and client device.
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Retailer
15%
Educational Organization
8%
Non Profit
8%
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise16
Large Enterprise8
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise21
Large Enterprise66
 

Questions from the Community

What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What needs improvement with Unitrends?
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading. The ransomware detection from the appliance incorrectly identifie...
What is your primary use case for Unitrends?
Our main use case for Unitrends is taking our on-premise virtual machines or bulk data store and backing it up on a daily basis, or more frequently depending on requirements, and testing the virtua...
What is the best next generation backup tool?
Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both traditional DB's and nosql DB's like mongo, then Netbackup (NBU) will be the right ...
What do you like most about Veritas NetBackup?
The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions.
What is your experience regarding pricing and costs for Veritas NetBackup?
Veritas NetBackup is quite expensive, and sometimes vendors do not suggest it and always recommend different other options, especially after certain points, which is a concern. As far as our core o...
 

Overview

 

Sample Customers

NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Beta Offshore
Find out what your peers are saying about Unitrends vs. Veritas NetBackup and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.