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TestRail vs Zeenyx AscentialTest comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
TestRail improved productivity, collaboration, and accuracy in test management, providing valuable reporting, integrations, and an intuitive interface for users.
Sentiment score
7.3
Zeenyx AscentialTest boosts productivity, reduces costs, and improves project outcomes through intuitive design, automated testing, and enhanced test coverage.
Time-wise, it saves about fifteen to twenty percent compared to Excel, and money-wise, it's around ten percent.
 

Customer Service

Sentiment score
4.0
TestRail's self-sufficient support has mixed reviews on communication and responsiveness; some seek improvements for complex issues.
Sentiment score
9.2
Zeenyx AscentialTest customer service is praised for its prompt, knowledgeable support, efficiently resolving issues and ensuring smooth user experiences.
Sometimes, you really need to speak to a person, and arranging such calls is not easy.
 

Scalability Issues

Sentiment score
9.5
TestRail remains stable and scalable with minimal maintenance, effectively managing increasing users and data loads for organizations of all sizes.
Sentiment score
8.0
Zeenyx AscentialTest excels in handling large-scale testing efficiently, supporting numerous users and test cases without performance issues.
I have never experienced any issues with its scalability.
 

Stability Issues

Sentiment score
9.7
TestRail is praised for its strong stability and reliability, with users consistently rating it highly for performance.
Sentiment score
8.0
Zeenyx AscentialTest is praised for its stability, reliability, and bug resistance, making it ideal for diverse testing needs.
 

Room For Improvement

TestRail users seek enhanced reporting, better integrations, built-in defect management, and improved usability, performance, and automation features.
Users find Zeenyx AscentialTest's reporting, integration, stability, and documentation inadequate, with a steep learning curve for new users.
TestRail lacks the functionality to map test cases to requirements and risks.
 

Setup Cost

Enterprise users have mixed opinions on TestRail pricing, recommending shopping around and negotiating for the best deals.
<p>Zeenyx AscentialTest offers cost-effective, scalable pricing with annual and perpetual licenses, suitable for both small teams and large organizations.</p>
 

Valuable Features

TestRail excels in test management with intuitive organization, JIRA integration, user-friendly interface, real-time dashboards, and global accessibility.
Zeenyx AscentialTest is praised for its ease of use, powerful automation, flexibility, detailed reporting, and reliable performance.
It significantly saves effort in managing test execution and managing all test cases.
 

Categories and Ranking

TestRail
Ranking in Test Management Tools
2nd
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
22
Ranking in other categories
No ranking in other categories
Zeenyx AscentialTest
Ranking in Test Management Tools
13th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
13
Ranking in other categories
Functional Testing Tools (16th)
 

Mindshare comparison

As of May 2025, in the Test Management Tools category, the mindshare of TestRail is 12.2%, down from 13.6% compared to the previous year. The mindshare of Zeenyx AscentialTest is 0.3%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

StuartBarker - PeerSpot reviewer
A tool that provides effective test management and real-time reporting capabilities
I have faced some issues with the integration between TestRail and Jira where the status of tests is not displayed (in Jira) due to I suspect security settings on the browser. In a large corporate environment, it is not easily changed. The support wasn't particularly helpful. It would be great if I could create custom reports, ideally with a tool designed specifically for that.
Tobias Roth - PeerSpot reviewer
Robust automation with reusable steps and seamless integration
The concept of reusable steps in Zeenyx AscentialTest has significantly enhanced our test automation efficiency. Encapsulating common actions into modular steps reduces redundancy in test scripts and ensures consistency across scenarios. This approach streamlines maintenance efforts, allowing updates to be applied universally, making our test suite more agile and adaptable to evolving project requirements. The concept of reusable steps is a key factor in maximizing reusability and maintainability in our test automation strategy. AscentialTest's object recognition in snapshots is a robust feature that goes beyond standard elements, even accurately identifying objects within Datawindows. This capability ensures precise interaction with various components of an application's interface, further enhancing the reliability and effectiveness of our automated tests.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
10%
Financial Services Firm
10%
Insurance Company
6%
Government
18%
Healthcare Company
15%
University
13%
Financial Services Firm
12%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for TestRail by Gurock?
Pricing is reasonable for TestRail. It offers good value for money.
What needs improvement with TestRail by Gurock?
TestRail lacks the functionality to map test cases to requirements and risks. While integration with another tool is a workaround, it doesn't fully meet my needs. Additionally, I would appreciate A...
What do you like most about Zeenyx AscentialTest?
AscentialTest's object recognition in snapshots is a robust feature that goes beyond standard elements, even accurately identifying objects within Datawindows.
What needs improvement with Zeenyx AscentialTest?
While Zeenyx AscentialTest has proven to be a valuable asset in our testing processes, there are areas where improvements could enhance the overall user experience. One notable aspect is the user i...
What is your primary use case for Zeenyx AscentialTest?
We use AscentialTest for automated testing of Powerbuilder applications via CI/CD pipeline with GitLab. We have fully integrated all tests in our CI/CD pipeline. Thanks to the integration, much wor...
 

Also Known As

TestRail by Gurock
AscentialTest
 

Overview

 

Sample Customers

Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
TJX Companies, Nuance Communications, Ericsson Inc., Transatlantic Reinsurance Company, Accenture, Nutrition Coordinating Center, Univ. of MN, iConectiv, Fortress Software, and LMP Corp.
Find out what your peers are saying about TestRail vs. Zeenyx AscentialTest and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.