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Symantec Identity Governance and Administration vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Identity Governanc...
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
User Provisioning Software (8th), Identity Management (IM) (17th), Identity Governance Administration (IGA) (9th)
Symantec VIP Access Manager
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (12th), Access Management (21st)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Symantec Identity Governance and Administration is designed for Identity Governance Administration (IGA) and holds a mindshare of 5.7%, up 2.7% compared to last year.
Symantec VIP Access Manager, on the other hand, focuses on Authentication Systems, holds 2.1% mindshare, up 1.7% since last year.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
Symantec Identity Governance and Administration5.7%
SailPoint Identity Security Cloud27.2%
Saviynt Identity Cloud16.5%
Other50.6%
Identity Governance Administration (IGA)
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Symantec VIP Access Manager2.1%
Microsoft Entra ID6.0%
Okta Platform4.6%
Other87.3%
Authentication Systems
 

Featured Reviews

reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability."
"It provides a robust provisioning facility which enables admin configuration, and complex provisioning rules are quick to change when business requirements do."
"I don't see any issues with CA, and everyone in the business is happy with CA and their support."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems."
"The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything."
"Now it’s all automatic."
"The big benefit is that the end users have an easier process requesting security access."
"It is a fast and easy solution for end users, and you are always online."
"After the initial integration, the overall support calls dropped, and customer satisfaction for VPN increased."
"It offers more platform support, like Apple, Android, and Microsoft."
"The main benefit of Symantec VIP is that it provides strong authentication while keeping it as a very user friendly experience."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"It's a good tool. It's pretty straightforward."
"It is easy to use."
"Cloud-based service and management."
 

Cons

"Integration capabilities with other solutions and formats, including JSON, could be improved."
"The reporting functions."
"The technical support for this particular product is really poor and needs a lot of work."
"Yes, sometimes the connection with the DB is lost, and it isn't fully recovered without restarting the server."
"Something to help us migrate our code between environments from QA to UA to production in an easier way."
"As far as improvements, the first thing I think CA needs to do is redesign the user interface; the functionality is good but the interface itself is not that user-friendly."
"We have issues with scalability, and it has taken time due to the requirement of extra memory and more CPU."
"They should easier and better integration with other software."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"In my opinion, for this solution, the technical support is not so expert when we talk about integration using the API."
"Technical support is one of the worst problems."
"Geofencing needs improvement."
"The reporting on the VIP Manager is not correct."
"In the next release, I would like the ability to work offline with remote access."
 

Pricing and Cost Advice

"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"The product has a good price in competition with another product with the same solution."
"The price is based on the number of users."
"The price is flexible for our existing customers."
"Pricing and licensing models are adequate and reasonable."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"The connector is free, and bundled with the product."
"Compared to other options, CA products are not that expensive."
"There are additional costs for maintenance."
"Licensing and pricing seems very fair."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"I can say that the solution is worth the money."
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Top Industries

By visitors reading reviews
Construction Company
16%
Outsourcing Company
12%
Financial Services Firm
11%
Manufacturing Company
8%
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
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Also Known As

CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
Symantec VIP
 

Overview

 

Sample Customers

Acciona, Core Blox, DBS
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about SailPoint, One Identity, Omada and others in Identity Governance Administration (IGA). Updated: July 2026.
906,960 professionals have used our research since 2012.