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Symantec Identity Governance and Administration vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Identity Governanc...
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
User Provisioning Software (8th), Identity Management (IM) (19th), Identity Governance Administration (IGA) (8th)
Symantec VIP Access Manager
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (12th), Access Management (18th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Symantec Identity Governance and Administration is designed for Identity Governance Administration (IGA) and holds a mindshare of 5.1%, up 2.2% compared to last year.
Symantec VIP Access Manager, on the other hand, focuses on Authentication Systems, holds 2.2% mindshare, up 1.7% since last year.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
Symantec Identity Governance and Administration5.1%
SailPoint Identity Security Cloud30.9%
Saviynt Identity Cloud18.7%
Other45.3%
Identity Governance Administration (IGA)
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Symantec VIP Access Manager2.2%
Microsoft Entra ID6.6%
Okta Platform4.6%
Other86.6%
Authentication Systems
 

Featured Reviews

reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are many valuable features within the solution; the product is easy to customize and it is also highly secure."
"The solution is easy to scale."
"We used this product to identify and certify basic access profiles in our company, creating more than 6000 role-based profiles for more than 26,000 colleagues."
"Connector Xpress and Policy Xpress and the new interface."
"Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability."
"The ability to customise the screen, and create a technical solution suited to the business requirements including delegation, password management and role based access."
"​It has improved our user management. It is definitely streamlined​."
"The features that I find most valuable are the creation of access and admin roles, and you can also manage many different applications -- more than one hundred -- in only one box."
"The main benefit of Symantec VIP is that it provides strong authentication while keeping it as a very user friendly experience."
"Mostly from a product expert's point of view, it provides solutions for my clients."
"I like the whole solution, and I would recommend it."
"It is easy to use."
"VIP is a strong, cloud-based authentication service that enables organizations to secure access to networks and applications to prevent unauthorized logins to company resources, even when passwords have been compromised or shared."
"It is a fast and easy solution for end users, and you are always online."
"It's a good tool. It's pretty straightforward."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
 

Cons

"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
"The provisioning manager could use improvements."
"The technical support for this particular product is really poor and needs a lot of work."
"The administrative part is not very intuitive."
"User interface and usability are mainly the features that need improvement."
"I lost one bid purely based more on the poorer GUI provided by CA, and due to the fact that SIGMA did not provide things which were asked by the customer and did not provide scope of much customization either, so I did not understand the use of the product."
"I'd like to see it better integrated with the other CA security products."
"We're trying to look for a new solution because Symantec Identity Governance and Administration has a lengthy configuration."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"There are some shortcomings on the reporting side, such as how many connections you can get per month."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"Geofencing needs improvement."
"In my opinion, for this solution, the technical support is not so expert when we talk about integration using the API."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"It is challenging to use when installing a new version."
 

Pricing and Cost Advice

"The price is flexible for our existing customers."
"The connector is free, and bundled with the product."
"The price is based on the number of users."
"Pricing and licensing models are adequate and reasonable."
"The product has a good price in competition with another product with the same solution."
"Compared to other options, CA products are not that expensive."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"I can say that the solution is worth the money."
"Licensing and pricing seems very fair."
"There are additional costs for maintenance."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Manufacturing Company
10%
Marketing Services Firm
10%
Financial Services Firm
11%
Comms Service Provider
11%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
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Also Known As

CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
Symantec VIP
 

Overview

 

Sample Customers

Acciona, Core Blox, DBS
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about SailPoint, One Identity, Omada and others in Identity Governance Administration (IGA). Updated: April 2026.
890,124 professionals have used our research since 2012.