Technical Supervisor at a energy/utilities company with 201-500 employees
Real User
Nov 7, 2023
The product's connection speed needs improvement. Sometimes, I need help connecting my mobile to the main office's system due to a version upgrade. It is challenging to use when installing a new version.
Administrator at a tech vendor with 10,001+ employees
Real User
Jul 28, 2023
Maybe Symantec could consider providing a step-by-step guide for first-time users. I remember feeling a bit confused during my initial experience, especially when creating users in the application. Some guidance for new users would be helpful.
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.
Senior Security Engineer at a tech services company with 1,001-5,000 employees
Real User
Jul 6, 2020
I've been using it so long I'm used to the way that it works, so it really doesn't have any problem as far as I can tell. I check for updates a lot. I reset it sometimes. I can show my credential ID, so it works very well.
Specialist Solution Architect at a tech services company with 1-10 employees
Real User
Sep 3, 2019
The reporting on the VIP Manager is not correct. The error is showing that we have a certain amount of users, but when we export the report to Excel or CSV, the number of users is different. The challenge we are facing at the moment is not knowing which one is correct. If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them. They can also see the value of this solution.
In the next release, I would like the ability to work offline with remote access. Sometimes, there is no connectivity. Every time that I have a new phone or computer, it takes a little longer to deploy it.
Symantec VIP Access Manager offers seamless integration with applications, providing robust user authentication and enhanced security for remote work. Its cloud-based design ensures consistent connectivity and is convenient for users.Designed for strengthening access security, Symantec VIP Access Manager features strong user authentication and easy application integration. Its fast interface and reliable VPN access support risk-based authentication. Users can securely work remotely,...
The product's connection speed needs improvement. Sometimes, I need help connecting my mobile to the main office's system due to a version upgrade. It is challenging to use when installing a new version.
Maybe Symantec could consider providing a step-by-step guide for first-time users. I remember feeling a bit confused during my initial experience, especially when creating users in the application. Some guidance for new users would be helpful.
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.
I've been using it so long I'm used to the way that it works, so it really doesn't have any problem as far as I can tell. I check for updates a lot. I reset it sometimes. I can show my credential ID, so it works very well.
The reporting on the VIP Manager is not correct. The error is showing that we have a certain amount of users, but when we export the report to Excel or CSV, the number of users is different. The challenge we are facing at the moment is not knowing which one is correct. If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them. They can also see the value of this solution.
In the next release, I would like the ability to work offline with remote access. Sometimes, there is no connectivity. Every time that I have a new phone or computer, it takes a little longer to deploy it.