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Symantec Endpoint Security vs Symantec Norton 360 [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
146
Ranking in other categories
Endpoint Protection Platform (EPP) (15th)
Symantec Norton 360 [EOL]
Average Rating
8.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Kumbesh Rajagopal - PeerSpot reviewer
Senior Security Delivery Analyst at Accenture
Management becomes easier with minimal complications, but improvement in support tools needed
Regarding areas of improvement for Symantec Endpoint Security, there are many changes, and the support portal tool is complicated compared to other tools. When trying to get service from Symantec, the process is complex. I'm not sure whether it's because of my project or something else. Though it is easy to manage, easy to get, easy to install, and works efficiently for managing policies, we faced a significant disadvantage. We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.
RB
President at Transaction Security, Inc
Provides online backup in case of ransomware and hardware failure
I use Symantec Norton 360 on Windows 10 desktop with Edge and Chrome browsers.  Identity protection  Online backup  Virus protection It provides confidence by ensuring software programs are virus free and file integrity through an online backup. Identity Safe offers better password management…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex XDR is a very capable solution for protecting large networks and a lot of endpoints. It's very useful because the automation is very high, and if you combine it with the features on Palo Alto firewalls, it provides very strong protection."
"The product is very good, it has caught a lot of exploits that most products would not."
"The solution doesn't need a high level of technical training."
"They did what they said, and this solution could apply to any scenario."
"I recognize that Cortex XDR by Palo Alto Networks is one of the best products in its category regarding capabilities."
"Cortex is the best solution for avoiding security breaches, malware attacks, and other kinds of security issues."
"One of the main benefits of the solution is its intelligence to correlate the events into an incident."
"The tool is easy to use."
"I find the most valuable feature is that the product works on Linux and Microsoft Windows, and I think it is one of the best solutions to implement or host IPs."
"One of the features is the ability to frequently get virus signature updates."
"The solution is constantly getting updated with the latest definitions, it's easy to get it across to all clients, the agent installation is very easy and the agent will talk to the server, and it is very easy to manage everything in relation to the implementation and processing."
"Symantec's detection capabilities are strong. It involves run protection and behavioral analysis."
"This is the most comprehensive centrally managed endpoint security solution for businesses."
"It's good at detecting signature-based stuff and stopping that, but what Symantec misses, CrowdStrike would pick up."
"The most useful features are the antivirus, anti-spyware, and the firewall feature. It also provides application control and Host Integrity, which is a very unique feature."
"The solution is easy to use."
"It adds some new features to this popular all-in-one suite including parental controls and better protection and performance."
"Norton 360, commonly referred to as all-in-one bundle, combines both total data protection against threats and a backup facility."
"It provides confidence by ensuring software programs are virus free and file integrity through an online backup."
"Norton 360 is a real all around application."
"It provides confidence by ensuring software programs are virus free and file integrity through an online backup."
 

Cons

"When it comes to core analysis and security analysis, Cortex needs to provide more information."
"The connection to the internet has not performed as expected."
"When it comes to malware files, it should be a little quick because, at times, it would give a wrong result in the sense of what it might be on malware, even if it still might be a normal one."
"The GUI could be improved. It's a little bit cumbersome. It could be more user-friendly."
"In an upcoming release, the solution could improve by providing hard disk encryption."
"The playbooks could be improved to include more functionalities or actions."
"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."
"The complexity and confusion regarding product variants, such as XDR, Forexiant, and Forexon, must be addressed."
"The solution is very difficult to uninstall. There isn't really a way to uninstall the product at all, which is quite a headache."
"Reporting in this solution needs improvement."
"It would be nice to be able to manage the endpoints a bit further. A valuable attribute would be the management of software inventory, software deployment, and third-party software deployment."
"As for some features I would like to see, I'd like a retrospective action feature similar to Cisco Secure Endpoint's."
"Using Symantec for application control has been hectic, so I use Carbon Black to do the lockdown."
"Nowadays, threats are changing, and they are moving more towards script control and zero-day attacks, so we would like to have more control similar to an EDR solution."
"The platform itself can be improved as there's no way to track how infections get into the organization."
"Symantec Endpoint Security can improve management because it is difficult to do. It is not a straightforward tool to use. Additionally, the dashboards and reports could be better. It is difficult to understand what exactly is your current status."
"Expiration of the subscription shuts down all the features."
"The free online storage capacity is limited."
"The free online storage capacity is limited."
"Norton uses an enormous amount of memory on your computer and slows the computer down unnecessarily."
"Norton 360 is still heavy."
 

Pricing and Cost Advice

"The price was fine."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"Cortex XDR's pricing is ok."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"The pricing is a little high. It is per user per year."
"I don't have any issues with the pricing. We are satisfied with the price."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"Symantec Endpoint Security is an expensive solution."
"The licensing is okay. Symantec has a very granular licensing model, so you only buy what you need."
"The price of the solution could be less expensive."
"We have some customers on a one-year license and others on a three-year license."
"The price of Symantec is on the higher end. They face some competition from a company called Quick Heal, which is much cheaper than Endpoint Security. They offer three years of protection at just 900 rupees."
"What we have paid for this product is good value for the work and the services that they are providing to us."
"The pricing was one of the factors that led us to choose this product."
"Licensing fees are paid on a yearly basis."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
8%
Manufacturing Company
7%
Comms Service Provider
12%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise20
Large Enterprise48
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise32
Large Enterprise63
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valu...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior sol...
What do you like most about Symantec End-User Endpoint Security?
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Symantec EPP, Symantec Endpoint Protection (SEP)
Norton 360
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Swisscom
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: April 2026.
889,955 professionals have used our research since 2012.