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BigFix vs Symantec Norton 360 [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BigFix
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
100
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (21st), Patch Management (7th), Unified Endpoint Management (UEM) (10th), Autonomous Endpoint Management (7th)
Symantec Norton 360 [EOL]
Average Rating
8.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
InderjeetSingh4 - PeerSpot reviewer
Administrator at a tech vendor with 10,001+ employees
End-to-end automation has simplified patching and software deployment across thousands of servers
There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initiated through the patch policy, it appears on the console but arrives in chunks. When targeting hundreds of servers from the patch policy, the actions come in chunks such as ten out of six, ten out of nine, or ten out of fifteen. This fragmented approach creates a significant challenge for the patching team to monitor the action status. I would recommend that the development team provide a single action or one to two actions instead of multiple actions requiring individual monitoring. A broad status update could be provided to the client indicating the overall progress of the patch policy implementation rather than requiring monitoring of every individual action. This would reduce the bandwidth required by the team to track multiple actions on the console.
RB
President at Transaction Security, Inc
Provides online backup in case of ransomware and hardware failure
I use Symantec Norton 360 on Windows 10 desktop with Edge and Chrome browsers.  Identity protection  Online backup  Virus protection It provides confidence by ensuring software programs are virus free and file integrity through an online backup. Identity Safe offers better password management…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Everything is organized straightforwardly; all the incidents are clearly described and everything you need is essentially in one menu and one UI interface, which is quite beneficial for me and also for the customer."
"The product's initial setup phase is very easy."
"They did what they said, and this solution could apply to any scenario."
"Technical support is the best in class, in my opinion, because they have invested heavily in research and development."
"My advice for anybody who is considering Cortex XDR is that it is a complete solution, and has very good features."
"Their XDR agent and their behavioral indicators of compromise (BIOC) are pretty nice. Their managed threat hunting is also pretty nice. They also have WildFire, which is a service for actively looking for malware. It's quite useful."
"It's a nice product that's stable and scalable."
"The product is mostly automated, and we do not have to make decisions, because all the decisions are made by the product itself and we are not required to create any custom policies since the policies that are created are well defined in the product itself."
"BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them."
"BigFix's patch management automation feature is impressive."
"Prior to BigFix we used Altiris, which was distributed. We had to manage multiple servers, and duplicate the tasks that we did on each server. BigFix tremendously reduced the amount of work that we had to do on each server in a centralized manner. We could minimize the work that we had to do, and we had a lot more control over the tasks and what machines they ran on."
"We are able to decrease the number of high and critical vulnerabilities by at least 30% in six months, which is a huge improvement and makes the environment more secure."
"This solution is giving us the results that it's meant for."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"In terms of vulnerability management, it gives tough competition by providing a single management console with multiple benefits."
"It has plugins development options, which are great."
"It provides confidence by ensuring software programs are virus free and file integrity through an online backup."
"Norton 360 is a real all around application."
"It adds some new features to this popular all-in-one suite including parental controls and better protection and performance."
"Norton 360, commonly referred to as all-in-one bundle, combines both total data protection against threats and a backup facility."
 

Cons

"We had a problem with getting our older endpoints up to date, but their newest updates have been really good. I've been pleased with it in terms of what our needs are. It's doing what we want it to do."
"When it comes to core analysis, and security analysis, Cortex needs to provide more information."
"The solution should offer more dashboards and they should be better customized."
"Being able to filter the events to see those that are related to the actual alert would save time spent by the engineer."
"We would also like to have advanced tech protection and email scanning."
"If Palo Alto reduces the pricing slightly for their products, it would make them more scalable in markets such as India and globally for cybersecurity."
"There are some limitations on the Traps agents."
"There are some default policies which sometimes affect our applications and cause them to run around. In the hotel industry, we use a different type of data versus Oracle and SQL. By default, there are some policies which stop us from running properly. Because of this, the support level is also not that strong. We have to wait to get a results."
"BigFix should improve its compatibility with other platforms, such as Linux."
"I'm looking for them to make big web UI improvements."
"Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see."
"The first setup was complex."
"I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work. The console tends to take a long time for a large number of clients."
"The reporting still needs improvement since customers want specific reporting, such as N-1 month patching reports."
"Technical support has sometimes been very good, and sometimes it's been not so good."
"Norton uses an enormous amount of memory on your computer and slows the computer down unnecessarily."
"Norton 360 is still heavy."
"Expiration of the subscription shuts down all the features."
"The free online storage capacity is limited."
 

Pricing and Cost Advice

"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"I don't have any issues with the pricing. We are satisfied with the price."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"The pricing is a little high. It is per user per year."
"It's about $55 per license on a yearly basis."
"Cortex XDR’s pricing is very reasonable."
"It is "expensive" and flexible."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"The license is subscription-based."
"We have a subscription-based contract with BigFix."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"Its price is very reasonable."
"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
9%
Construction Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise68
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for BigFix?
I rate the price for BigFix as medium, neither low nor high.
What needs improvement with BigFix?
There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initia...
What is your primary use case for BigFix?
My current use case involves being one of the products and one of the clients implementing this tool.
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Tivoli Endpoint Manager
Norton 360
 

Interactive Demo

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Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Swisscom
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