Sumo Logic Security and Trellix Helix Connect are two products in the competitive security market. Trellix Helix often holds the upper hand for large enterprises due to its advanced capabilities, while Sumo Logic is popular for its customer support and features.
Features: Sumo Logic Security offers real-time monitoring, log analytics, and comprehensive dashboards. Its cost model based on data storage makes it user-friendly with extensive log searching capabilities. Trellix Helix boasts AI capabilities with over 400 integration connectors, supports XDR platforms, and excels in threat intelligence, speeding up incident response with its robust automation and integration.
Room for Improvement: Sumo Logic needs enhancements in API integration, dashboard customization, and log onboarding to simplify the setup with advanced report templates. Trellix Helix requires better integration with third-party tools, a more intuitive interface, and streamlined configuration processes.
Ease of Deployment and Customer Service: Sumo Logic is used on public and private clouds and receives praise for responsive technical support, although it can lack immediacy. Trellix Helix, despite diverse cloud deployment options, faces dashboard usability challenges but has support deemed adequate.
Pricing and ROI: Sumo Logic is seen as cost-effective, particularly via AWS Marketplace, although some users find costs high for non-critical data. Trellix Helix is priced higher, targeting large enterprises. Both products improve operational efficiency, with Sumo Logic noted for reducing downtime and aiding small to medium enterprises.
They have a response time of forty-eight hours, which is not instant support.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
The tool has high scalability because everything is based in the cloud.
We support the largest companies in the world and can cater to large environments.
If there are many records, the system may stop or the UI may become unresponsive.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk.
This is crucial to sell to the government and financial sectors as they require data retention within each country.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
This makes it more cost-effective because other solutions often include a third element in their pricing.
It is not the cheapest, but also not the most expensive solution.
Sumo Logic Security offers a single dashboard and customization, which are the most valuable features.
If we cannot find the data in other tools, like email security or NDR, we can fetch those logs in the Log Analytics platform of Sumo Logic.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
Sumo Logic
Sumo Logic is a cloud-based machine data analytics company focusing on security, operations, and BI use cases. It provides log management and analytics services that leverage machine-generated big data to deliver real-time IT insights.
Sumo Logic is developed as a SaaS solution, it processes and analyzes large quantities of IT infrastructure data, spotting patterns and anomalies that can indicate a potential threat or significant event.
The platform is designed to help IT, security, and business operations teams develop, manage, and secure their applications and cloud infrastructures. It collects, aggregates, and analyzes data from various sources including servers, virtual machines, and network devices, providing visibility into complex systems.
What are the key features of Sumo Logic?
Real-time Analytics: Continuous queries and live dashboards that provide insights into application performance, user behavior, and security threats.
Advanced Machine Learning: Utilizes machine learning algorithms to identify trends, anomalies, and patterns.
Integrated Threat Intelligence: Tools and workflows to enhance security postures by detecting threats and anomalies.
Multi-tenant Cloud Service: Allows users to operate in a shared cloud environment securely.
The solution aims to simplify data complexity, streamline operations, and provide actionable insights to businesses across various industries.
Sumo Logic is designed to handle high data volumes from multiple sources without diminishing performance. It is primarily deployed in the cloud with seamless integrations for AWS, Google Cloud, and Microsoft Azure. This flexibility allows users to leverage Sumo Logic’s capabilities regardless of their existing cloud infrastructure.
In summary, Sumo Logic is a comprehensive, AI-driven analytics solution ideal for businesses looking to enhance their IT and security operations through data-driven insights and real-time monitoring. Its flexible deployment options and scalable pricing model make it accessible for various business sizes and sectors.
Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.
Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.
What are the key features of Trellix Helix Connect?Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.
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