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NetWitness Platform vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetWitness Platform
Ranking in Security Information and Event Management (SIEM)
30th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
37
Ranking in other categories
Log Management (34th)
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
19th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
Security Incident Response (5th)
 

Mindshare comparison

As of September 2025, in the Security Information and Event Management (SIEM) category, the mindshare of NetWitness Platform is 0.6%, up from 0.6% compared to the previous year. The mindshare of Trellix Helix Connect is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Trellix Helix Connect0.7%
NetWitness Platform0.6%
Other98.7%
Security Information and Event Management (SIEM)
 

Featured Reviews

MOTASHIM Al Razi - PeerSpot reviewer
It is a stable solution, but they should make the user interface easier to understand
The solution's initial setup takes work. We have to organize multiple paths and many features. The deployment process takes less than a week. But it takes a month to complete if we want to make the solution smarter by integrating it with various devices. I rate the process as a six out of ten.
Daniel_Martins - PeerSpot reviewer
Experiencing frequent disconnections and support challenges but benefits from quick implementation and integration capabilities
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work and the need to restart investigations due to disconnected sessions. It is problematic when progress is lost and investigations must be restarted, resulting in lost information and significant time wastage. The capability to integrate with other TIPs or cybersecurity intelligence sources could be improved to determine whether IOCs are malicious, similar to Mandiant's functionality. The capacity to reduce false positives needs improvement as we receive many alerts from Helix that turn out to be false positives upon investigation. Enhanced capability in this area would make the system more efficient and easier to use. The dashboards could be improved as customers frequently request real-time SOC dashboard displays for Helix.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is that we can create our own connectors for any application, and NetWitness provides the training and tools to do it."
"Offers a good wireless feature."
"What we are mainly using are the RSA concentrator, RSA Decoder, Archiver, Broker, and Log Decoder."
"NetWitness can be highly beneficial for incident detection and response."
"It's quite economical compared to other solutions in the market."
"Their technical support responds quickly and are knowledgable."
"Possibility to investigate incidents based on logs and raw packets, such as extracting files sent over the network"
"In my opinion, the solution's most valuable feature is its capacity to monitor network traffic, logs from devices within the network, and network captures. This capability extends beyond logs to include full network capturing."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"As far as its core functionality goes, it’s spot-on."
"The most valuable features include predefined use cases and threatening states."
"I advise other customers to choose Trellix Helix, as it improves operations significantly with more efficient responses required for various scenarios they face."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"We are able to block some advanced malware and other things."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
 

Cons

"It should have a monitoring feature. It would help us analyze the current state of attacks faster from a single platform."
"We have encountered issues with unresolved crashes."
"An area for improvement would be better automation and more inbuilt use cases."
"The solution should have more integration capabilities with different platforms."
"The tool's integration capability isn't so great."
"The system looks like it is a mix of a bunch of different systems, and nothing looked like it was quite together."
"They should implement algorithms to digest that data and produce additional, more advanced reporting, alerting and support of internal security teams."
"The implementation needs assistance."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"While we have top customer support and this solution is highly beneficial, there is room for improvement due to the fusion of McAfee and FireEye, which has caused some lapses in support."
"It should have more cloud connectors. It could also be cheaper."
"Integrations could be improved, and the dashboard could be a little better."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"We often rely on Martins to create logs and provide professional threat services rather than basic support."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"Trellix needs to address the price for the product to be more appealing to customers."
 

Pricing and Cost Advice

"It is cheap."
"It provides tools to assist in selecting the appropriate license and usage scenarios."
"This is a pricey solution; it's not cheap."
"It’s cheaper to run virtual machines in a VMware environment."
"Many clients are not able to purchase the packet capability because there is a huge amount of data, and the cost depends on the number of EPS (Events per second), as well as the number of gigabytes of data per day."
"The NetWitness Platform may be affordable only for enterprise-level customers, as it may not be within the budget of small and medium-sized businesses."
"RSA NetWitness Logs and Packets do not have a subscription model, it's a one-time purchase. There is only a perpetual license."
"The new pricing and licensing mechanisms are fair. I would advise always to get the full solution (i.e., not only Logs)."
"FireEye Helix is a little expensive."
"It could be cheaper, but that applies to every product."
"I rate Trellix Helix a five out of ten for pricing."
"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
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Comparison Review

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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
12%
Performing Arts
7%
Manufacturing Company
6%
Comms Service Provider
18%
Manufacturing Company
13%
Computer Software Company
11%
Performing Arts
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise20
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What do you like most about NetWitness Platform?
The product's initial setup phase was not at all difficult.
What is your experience regarding pricing and costs for NetWitness Platform?
The pricing is comparable to others, and I consider the cost to be intermediate. Specific cost details are unknown to me.
What needs improvement with NetWitness Platform?
There is currently no need for improvement in the SIEM ( /categories/security-information-and-event-management-siem ), though there could be potential enhancements by integrating with AI.
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work...
What is your primary use case for FireEye Helix?
We use Trellix Helix Connect because it is a SaaS solution. I think it has its own infrastructure rather than AWS or another provider. We use the Helix SaaS and a component called Evidence Collecto...
 

Also Known As

RSA Security Analytics
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Los Angeles World Airports, Reply
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about NetWitness Platform vs. Trellix Helix Connect and other solutions. Updated: September 2025.
867,676 professionals have used our research since 2012.