Sumo Logic Observability vs WhatsUp Gold comparison

Why PeerSpot?

Sumo Logic and Progress Software are both solutions in the Application Performance Monitoring (APM) and Observability category. Sumo Logic is ranked #72, while Progress Software is ranked #44 with an average rating of 7.0. Sumo Logic holds a 0.6% mindshare in APM, compared to Progress Software’s 1.3% mindshare. Additionally, 100% of Sumo Logic users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

Sumo Logic Observability

Read 6 Sumo Logic Observability reviews

3,523 Views
2,325 Comparison Views

100% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

16,207 Views
4,538 Comparison Views

85% willing to recommend

Sumo Logic Observability

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

WhatsUp Gold and Sumo Logic Observability are popular tools for network monitoring and observability, respectively. While WhatsUp Gold is more affordable with strong customer support, Sumo Logic Observability stands out for its advanced features and perceived value.

Features: WhatsUp Gold is valued for its comprehensive network monitoring, alerting capabilities, and integration with existing infrastructures. Sumo Logic Observability offers superior cloud-native monitoring, log management, and advanced analytics.

Room for Improvement: Users suggest that WhatsUp Gold could benefit from enhanced scalability, more intuitive configuration processes, and improved user interface. For Sumo Logic Observability, users desire better visualization options, more streamlined setup procedures, and reduced costs for scaling.

Ease of Deployment and Customer Service: WhatsUp Gold is frequently praised for its straightforward deployment, responsive customer service, and ease of integration within existing infrastructure. Sumo Logic Observability is recognized for its powerful support team, detailed onboarding resources, and extensive troubleshooting options but is more complex to deploy.

Pricing and ROI: WhatsUp Gold is perceived to offer good value for money with moderate setup costs and a solid return on investment. Sumo Logic Observability, although pricier, is considered worth the investment due to its advanced capabilities and substantial ROI. Users indicate higher satisfaction with Sumo Logic's long-term value despite higher initial costs.

To learn more, read our detailed Sumo Logic Observability vs. WhatsUp Gold Report (Updated: October 2026).

Buyer's Guide

Sumo Logic Observability vs. WhatsUp Gold

October 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Sumo Logic Observability

Ranking in Application Performance Monitoring (APM) and Observability

72nd

Ranking in Cloud Monitoring Software

45th

Average Rating

7.8

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

AIOps (29th)

WhatsUp Gold

Ranking in Application Performance Monitoring (APM) and Observability

44th

Ranking in Cloud Monitoring Software

27th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (25th), Server Monitoring (18th), IT Infrastructure Monitoring (23rd), Configuration Management (22nd), Log Management (41st), Network Traffic Analysis (NTA) (13th)

Mindshare comparison

As of November 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Sumo Logic Observability is 0.6%, up from 0.5% compared to the previous year. The mindshare of WhatsUp Gold is 1.3%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
WhatsUp Gold	1.3%
Sumo Logic Observability	0.6%
Other	98.1%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Shamshir Nangla

Site Reliability Engineer at LHV Bank

Getting up and running is easy, even for a newbie but management of searches definitely needs improvement

Operational effectiveness with regards to when there's an issue, when there's a reactive issue, people are able to, or as well as proactively, actually, because we use their PagerDuty integrations. We use queries in Sumo Logic to trigger alerts based on logging. That allows us to proactively identify issues as they're happening. With those same alerts, obviously, with that platform, you can use it to reactively start looking at troubleshooting issues as they're happening right then and there or incidents. So it's been very, very good for alerting and for troubleshooting issues. For predicting issues before they happen, it is not very good. They have a feature called anomaly detection, but I think it's quite premature compared to other stuff out there. So it's good for alerts and for troubleshooting operational effectiveness. When your operations are down or segregated, it's perfect because it will help you diagnose the issues.

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Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product is easy to learn."

"I have not seen any stability issues in the product."

"Sumo Logic Observability presents a range of valuable features, including well-crafted dashboards and a diverse selection of helpful apps. However, personally, I don't hold a favorable opinion of the solution. While I don't struggle with writing queries, my main difficulty lies in recruiting competent individuals and ensuring their proficiency in utilizing the solution. This often leads to additional challenges and complexities. From my perspective, when compared to Microsoft Sentinel or even Splunk, Sumo Logic Observability has a steeper learning curve. One contributing factor to this disparity is the solution's long existence in the market compared to Synlogic. Nevertheless, I acknowledge that there are capable and knowledgeable professionals employed at Sumo Logic Observability. The effectiveness of the solution largely depends on how it is integrated into your internal operations and environment. Its utility and benefits can vary significantly. It is worth noting that organizations like the NSA and, I believe, the CIA used it in the past, primarily for rapidly searching and analyzing large volumes of data. To leverage its capabilities effectively, you must determine how to tailor it to your specific needs."

"Alerting and consistency are key. We have different tiers with log collectors, and continuous querying provides near-real-time updates. It's almost like instantly when something happens, like pending transactions or error fees. This helps reduce incident resolution time compared to waiting for thresholds on other platforms. We can continue logging in with them seamlessly and quickly get into action."

"We use queries in Sumo Logic to trigger alerts based on logging. That allows us to proactively identify issues as they're happening."

"The solution allows multiple groups to converge on a unified platform, allowing for different utilization by various teams."

"The solution effectively monitors network devices and servers."

"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."

"It's a good product, and if one has the expertise to use it, it will be a good investment and it will help IT to save and plan for the future."

"The new version has a lot of improved features."

"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."

"There is a flow monitor option, so we can trace the source IP, the destination IP, and top talker feature in this."

"One thing good about WhatsUp Gold is that it is fairly stable."

"The installation and configuration process are easy."

More WhatsUp Gold pros

Cons

"Fine-grained data can be quite frustrating to work with and should be made easier."

"Documentation could be better. While it's generally good, sometimes finding what you need requires extensive searching. It's not always clear where to look for specific things."

"The speed of queries could be improved. When using more advanced functions, especially with large datasets like the 90-day log retention we had, queries could be slow, sometimes taking up to five minutes."

"SearchUI.exe is a bit clunky in the product, making it an area where the product needs improvements."

"Implementing a more streamlined enrichment process, and conceptualizing the observability data collection as an ETL pipeline would be helpful."

"Regional product team support is not very good."

"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."

"My understanding is that there are better products out there that do a better job."

"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."

"The technical support does not bother to respond."

"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."

More WhatsUp Gold cons

Pricing and Cost Advice

"I started on the free tier to try it out, but because of our usage, we're now paying for it."

"Now, they’re not charging by ingests anymore. You should expect the price to be a bit of an unknown and to basically increase as the business increases."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"The most valuable feature is the cost compared to other solutions."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"This is a well priced solution."

"There is a license needed to use WhatsUp Gold."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"Pricing is reasonable compared to other products."

More WhatsUp Gold pricing and cost advice

See which vendors are best for you

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Construction Company

13%

Comms Service Provider

12%

Manufacturing Company

11%

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

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Earn 20 points

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

What is your primary use case for WhatsUp Gold?

My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.

See all answers

Comparisons

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Compared 11% of the time

Dynatrace vs Sumo Logic Observability

Compared 10% of the time

SolarWinds NPM vs Sumo Logic Observability

Compared 5% of the time

Netumo vs Sumo Logic Observability

Compared 4% of the time

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Red Hat Ansible Automation Platform vs WhatsUp Gold

Compared 3% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 3% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 2% of the time

Splunk Enterprise Security vs WhatsUp Gold

Compared 2% of the time

SCOM vs WhatsUp Gold

Compared 2% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

Sumo Logic Observability

October 2026

Download Sumo Logic Observability product report

Buyer's Guide

WhatsUp Gold

October 2026

Download WhatsUp Gold product report

Overview

Sumo Logic Observability centralizes team collaboration with a unified platform, offering sophisticated dashboards and real-time alerting capabilities. It provides seamless logging and effective incident resolution, balancing its learning curve with robust analytics power.

Sumo Logic Observability integrates log aggregation, storage management, and analysis, enhancing security with SIEM capabilities and efficient debugging through trace IDs. It supports monitoring with customizable alerts and offers scalable dashboard creation. While providing strong functionality, certain aspects such as cost management and advanced querying speed need improvement, particularly when handling extensive datasets. The platform could benefit from enhanced documentation and refined data handling processes to streamline user experience. Smaller teams may face challenges in scalability without substantial resources.

What are some standout features of Sumo Logic Observability?

Cross-team Collaboration: Unifies teams on a single platform for enhanced communication.
Tracing Ability: Offers in-depth insight into data flows and systems.
Sophisticated Dashboards: Provides customizable fields for tailored data views.
Near-real-time Alerting: Facilitates immediate responses to incidents.
Centralized Access Management: Streamlines access for efficient data control.

What benefits and ROI should users expect?

Improved Incident Resolution: Reduces downtime with quick analysis and response.
Enhanced Security: Integrates seamlessly with security solutions for data protection.
Efficient Data Analysis: Supports rapid examination and prioritization of large data volumes.
Scalability: Adapts to growing data needs, though smaller teams may require resources.

In industries like technology and finance, Sumo Logic Observability is implemented for its powerful log aggregation and analysis capabilities, aiding in debugging and security monitoring. Large organizations use it for dashboard creation and quick data analysis, crucial for handling extensive data volumes efficiently while integrating with existing security systems.

Sumo Logic

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

Information Not Available

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

Sumo Logic Observability vs. WhatsUp Gold

October 2026

Free Report: Sumo Logic Observability vs. WhatsUp Gold

Find out what your peers are saying about Sumo Logic Observability vs. WhatsUp Gold and other solutions. Updated: October 2026.

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