We performed a comparison between Sophos EPP Suite and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is stable and scalable."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet is very user-friendly for customers."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The product detects and blocks threats and is more proactive than firewalls."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The solution's setup is straightforward and doesn't take much time to complete."
"We were concerned about the threat posed by malware. The product's effectiveness in addressing this threat and capturing it within the network has been quite helpful."
"The most valuable feature of Sophos EPP Suite is the accounting and reporting services are good and professional. The business features of the solution are very useful, such as the reporting page for clients. It provides a clear understanding of usage, including how much traffic has been used and how much is remaining. Additionally, it's user-friendly and easy to understand. Overall, the solution is good, useful, and has a helpful user interface."
"The most valuable feature is data loss prevention."
"It is a scalable platform."
"It was successful in preventing malware distribution."
"It is stable."
"This product is quite stable and there are no problems with it."
"The most valuable feature of the solution is its simplicity."
"Trend Micro is easy to use and it has good security features."
"Trend Micro Smart Protection has good features like malware analysis, C-to-C connection and detection, workbench, auto security play with features, and lots of DDI features."
"The tool will query the information from the cloud to identify suspicious or malicious files that can be a threat. It will provide you with real-time updates on the latest and ongoing attacks and malware information."
"The most valuable feature of Trend Micro Smart Protection is automatic scanning."
"The scalability works well."
"The most valuable features are the DLP and anti-virus functionality."
"The solution is easy to use, flexible, and secure."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Cannot be used on mobile devices with a secure connection."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"FortiEDR can be improved by providing more detailed reporting."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"I haven't seen the use of AI in the solution."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"It would be ideal if the price could be lowered a little bit."
"The update part is a bit tricky in the solution...The support is not that good."
"There could be an equipment inventory feature for the solution."
"One area for improvement in Sophos EPP Suite is the support response time, particularly of the management team. It could be faster because I only got a response from the manager after a few days. If you open a case directly from the website, the response from the technical support agent may have been faster. I didn't open the request from the website, so that could be the reason why the response time took longer."
"The solution could improve in configuration and the central logging and dashboard."
"Technical support needs to be improved."
"The solution lacks technical support."
"We use cloud services quite a bit. Therefore, I would like to see integration with other security tools besides endpoint so that I'm not managing different tools separately. I would prefer to have a single security solution for my laptop and for managing other security things like passwords."
"The only drawback to this solution is that it needs different products for different types of clients, and it would be better to have a single agent for all of the products."
"The solution's device control options are not too beneficial."
"We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add."
"No online encryption or cloud services are available for the tool, so my company has to install it mostly in an on-premises environment. Encryption or cloud services need to be made available in the product."
"There is room for improvement to make it better for customers."
"I'm not sure about the cloud migration part, in terms of whether it is seamless or not."
"The solution’s technical support is not very good and could be improved."
"This product would be improved if it had more monitoring capabilities so that it could stop threats before they break into the network and damage it."
Sophos EPP Suite is ranked 26th in EPP (Endpoint Protection for Business) with 52 reviews while Trend Micro Smart Protection is ranked 31st in EPP (Endpoint Protection for Business) with 38 reviews. Sophos EPP Suite is rated 8.0, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Sophos EPP Suite writes "The solution provides endpoint detection and response with a nice-looking dashboard". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Sophos EPP Suite is most compared with Trend Micro Deep Security, Seqrite Endpoint Security, Trellix Endpoint Security, SentinelOne Singularity Complete and Xprotect , whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, Microsoft Defender for Endpoint, CrowdStrike Falcon and Trend Micro ServerProtect. See our Sophos EPP Suite vs. Trend Micro Smart Protection report.
See our list of best EPP (Endpoint Protection for Business) vendors.
We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.