Try our new research platform with insights from 80,000+ expert users

Sophos EPP Suite vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Sophos EPP Suite boosts ROI in 12-16 months, enhancing productivity, protection, and compliance while ensuring customer satisfaction.
Sentiment score
8.5
Many users saw ROI with Trend Micro Smart Protection, notably long-term, despite one user not observing value yet.
 

Customer Service

Sentiment score
7.7
User reviews of Sophos EPP Suite support highlight responsiveness and expertise, though some experience delays and ineffective resolutions.
Sentiment score
7.1
Trend Micro Smart Protection's customer service varies, with quick premium support and slower response times for standard and regional support.
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
The Sophos people here in South Africa are very helpful.
 

Scalability Issues

Sentiment score
8.5
Sophos EPP Suite offers scalable solutions for diverse organizations, accommodating growth and simplifying cloud deployments, despite third-party integration limits.
Sentiment score
7.9
Trend Micro Smart Protection is highly scalable, supporting diverse businesses and users with seamless expansion across various sectors.
 

Stability Issues

Sentiment score
9.0
Sophos EPP Suite is generally stable but has minor glitches; some users seek other solutions for better stability.
Sentiment score
8.4
Trend Micro Smart Protection is stable and reliable, with few performance issues, although Windows compatibility may vary.
 

Room For Improvement

Sophos EPP Suite needs improvements in migration, resource usage, integration, support, and user interface for better performance and compatibility.
Trend Micro Smart Protection needs improved insights, management, pricing, support, integration, resource usage, compatibility, compliance, and security features.
The enterprise integration is very poor, requiring a lot of manual work.
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
We've experienced compatibility issues with Windows endpoint protection.
 

Setup Cost

Sophos EPP Suite offers competitive, often affordable pricing, with discounts for longer licenses, despite varying costs by features and users.
Trend Micro Smart Protection's cost, ranging from 50,000 to 6,000 Euros, is often justified by its features and discounts.
The cost is reasonable and cheaper than other alternatives.
However, their pricing is comparable to CrowdStrike.
 

Valuable Features

Sophos EPP Suite offers seamless integration, advanced threat detection, centralized management, and user-friendly features for comprehensive security solutions.
Trend Micro Smart Protection offers robust security features, praised for integration, user-friendliness, scalability, and reliable threat prevention capabilities.
Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections.
With the reseller management, I can manage multiple clients without having to log in to each client.
The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.
 

Categories and Ranking

Sophos EPP Suite
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
59
Ranking in other categories
No ranking in other categories
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Sophos EPP Suite is 0.8%, up from 0.5% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sabbir Ahmed - PeerSpot reviewer
Experience significant threat prevention advancements with user-friendly deployment
The feature is called relay server, and some people refer to it as a cache server. The Sophos EPP Suite is scalable. Some customers in banks typically have 5,000 to 7,000 users. One customer started with 1,000 users and has now extended to 4,000 users. Some customers are using up to 8,000 users without any issues. Regarding AI elements in the Sophos EPP Suite, firewalls have already introduced AI features. They have integrated AI models similar to ChatGPT in firewalls. These AI features should be introduced in endpoint XDR as well. Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections. Extended visibility and data analysis include cross-product data correlations. They have a data lake, live discover, and threat graphs. They also offer AI case summary and AI common analysis, accessible from Sophos Central, which is the management portal for Sophos XDR. Sophos Central serves as one central management portal for managing firewalls, endpoint, Sophos encryption, and mobile device management solutions. This centralized management is particularly appealing to customers.
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
859,438 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
9%
Manufacturing Company
9%
Educational Organization
8%
Computer Software Company
15%
Manufacturing Company
12%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Sophos EPP Suite?
Sophos EPP Suite is a powerful antivirus.
What is your experience regarding pricing and costs for Sophos EPP Suite?
For Bangladesh, the price of the Sophos EPP Suite is reasonable. We recently won a deal when compared with CrowdStrike, SentinelOne, Palo Alto, and Checkpoint. The deal was won based purely on comm...
What needs improvement with Sophos EPP Suite?
The Sophos EPP Suite should work on key areas, especially in data management, specifically the data retention part. The data lake storage has certain limits. Users have noted that daily upload limi...
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I'm not involved in licensing, so I have no idea of the cost. However, their pricing is comparable to CrowdStrike. None of these solutions are cheap.
What needs improvement with Trend Micro Smart Protection?
The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection. More support for malware and botnets would be beneficial.
 

Also Known As

EPP Suite
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

EK Services
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Sophos EPP Suite vs. Trend Micro Smart Protection and other solutions. Updated: June 2025.
859,438 professionals have used our research since 2012.