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Sophos Cyberoam UTM vs Untangle NG Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Fortinet FortiGate is valued for affordability, cost savings, enhanced security, operational efficiency, quick implementation, and long-term ROI benefits.
Sentiment score
7.6
Sophos Cyberoam UTM offers cost-effective management, reducing expenses and supporting efficient remote issue resolution for small to medium businesses.
Sentiment score
8.5
Untangle NG Firewall offers top-tier reporting, seamless integration, and scalability, enhancing security, client services, and ROI for businesses.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
My ability to monetize it as a gateway security appliance to offer enhanced service offerings allows me to increase our price point.
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate's customer service varies, with praise for responsiveness but criticism for slow, sometimes inadequate technical support.
Sentiment score
7.2
Sophos Cyberoam UTM's support is generally reliable, with responsive assistance, but experiences mixed feedback due to occasional delays.
Sentiment score
4.9
Untangle NG Firewall is praised for effective support, but challenged by limited resources and phone support availability issues.
I would rate their support for FortiGate a nine out of ten.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
They resolve issues timely once connected.
Technical support is effective and responsive.
They're able to remotely manage the devices if necessary for support.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiGate scales well for diverse enterprises, though planning and licensing are crucial to avoid hardware limitations.
Sentiment score
7.6
Sophos Cyberoam UTM offers scalable solutions for medium-sized businesses, though some upgrades may require hardware changes.
Sentiment score
6.9
Untangle NG Firewall offers high scalability, efficiently supporting diverse user bases from small offices to large corporations.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
Since it can be put on any box, the scalability is fantastic.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is generally stable and reliable, with minor issues arising from new features, firmware updates, or hardware constraints.
Sentiment score
8.6
Sophos Cyberoam UTM is highly stable with minimal issues, appreciated for reliability, and improved since Sophos acquisition.
Sentiment score
8.2
Untangle NG Firewall is stable, with users noting reliability, high ratings, and improvements over time, despite rare hardware issues.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
We have not had any problems with the operating systems or maintenance of subscriptions.
 

Room For Improvement

Fortinet FortiGate needs enhancements in firmware, usability, integration, support, reporting, VPN, cloud integration, and documentation for seamless use.
Sophos Cyberoam UTM struggles with performance, outdated architecture, high costs, and demands better usability, support, and feature enhancements.
Untangle NG Firewall requires enhancements in support, management, mobile functionality, hardware, security, pricing, and on-premises deployment.
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
The constant daily revisions necessitate meticulous identification of the relevant documents to prevent the use of outdated information that could jeopardize our environment.
It would be beneficial if phone calls or SMS for two-factor authentication were available.
The user interface, training, and general product innovation need improvement.
 

Setup Cost

Fortinet FortiGate offers competitive pricing with upfront affordability, simple licensing, and long-term value, despite potentially high renewal costs.
Sophos Cyberoam UTM pricing varies with flexibility, offering competitive yet potentially high costs, depending on enterprise size and needs.
Untangle NG Firewall pricing is seen as cost-effective but can become expensive with feature bundling and higher user counts.
The most expensive part is the renewal of the license subscription.
FortiGate is priced lower than Palo Alto.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
The price is appropriate, but if you want the real truth, it's actually quite expensive.
 

Valuable Features

Fortinet FortiGate delivers robust security features and intuitive management, offering scalable and affordable network protection solutions.
Sophos Cyberoam UTM offers robust security with advanced features and user-friendly management, enhancing enterprise productivity and network efficiency.
Untangle NG Firewall offers user-friendly, affordable security features ideal for small businesses, including VPN, web filtering, and cloud management.
The firewall, IPS, and VPN functions are the most valuable features.
FortiGate provides solid protection against viruses, malware, and other threats.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
It provides bandwidth management, category management of websites, blocking certain elements, IPS blocking, DDoS protection, and VPN management between sites and clients.
The way the rule sets are configured makes it an easily understandable way to manage.
The all-in-one gateway security functions and the ability to install it on generic equipment stand out.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
357
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Sophos Cyberoam UTM
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
84
Ranking in other categories
Unified Threat Management (UTM) (10th)
Untangle NG Firewall
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
24
Ranking in other categories
Firewalls (25th), Unified Threat Management (UTM) (7th)
 

Featured Reviews

Jorge Martínez - PeerSpot reviewer
Offers good SD-WAN capabilities and integrates easily with Fortinet devices
I am not part of the initial setup or deployment process since I work in presales. The setup or deployment is quite easy, as you can do a one-touch deployment that automatically connects to the FortiManager cloud when you connect it to a broadband or dynamic IP, allowing you to start the configuration from that point. We usually sell it for on-premises setups. It's on the cloud only when the client has virtual machines or their own service. Sometimes they have a service on the cloud like AWS, but it's more difficult to sell now because AWS has an e-commerce option where you can buy FortiGate directly. The only thing you need is someone to manage and configure.
Dipak M Gohil - PeerSpot reviewer
Centralized management enhances remote work with comprehensive security and efficient VPN
The VPN is the most usable feature and is advisable for us to work from home. It provides bandwidth management, category management of websites, blocking certain elements, IPS blocking, DDoS protection, and VPN management between sites and clients. It offers centralized management, which allows us to use everything from a central console.
MatthewSmith3 - PeerSpot reviewer
Thorough with all-in-one security functions and good affordability
The all-in-one gateway security functions and the ability to install it on generic equipment stand out. The centralized management console is great. I can template my installations and configurations. My ability to monetize it as a gateway security appliance to offer enhanced service offerings allows me to increase our price point. I provide it as a managed device to many of our clients. I take on the initial costs and charge them a monthly fee. They have threat detection.
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Top Industries

By visitors reading reviews
Educational Organization
15%
Computer Software Company
15%
Comms Service Provider
8%
Manufacturing Company
6%
Computer Software Company
30%
Financial Services Firm
14%
Media Company
11%
Real Estate/Law Firm
10%
Computer Software Company
14%
Comms Service Provider
11%
Government
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about Sophos Cyberoam UTM?
The solution works perfectly without any users.
What is your experience regarding pricing and costs for Sophos Cyberoam UTM?
The price is appropriate, but if you want the real truth, it's actually quite expensive. The annual software licensin...
What needs improvement with Sophos Cyberoam UTM?
I face issues when connecting to the VPN since it requires an authenticator. It would be beneficial if phone calls or...
What do you like most about Untangle NG Firewall?
The product helps small and medium enterprises secure their networks from intrusions. It also has features like DNS b...
What needs improvement with Untangle NG Firewall?
The user interface, training, and general product innovation need improvement. Enhancements could also be made to the...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
North American Stamping Group, Cerebral Palsy of North Jersey (CPNJ), Brown County Schools, IN, City of Bridgeton, MO, Lancaster County, SC, Vision Charter School, Clay County Sheriff’s Department, NC, Breakwater School, Boys & Girls Club of Manchester, NH, Admiral Farragut Academy, Flow Companies, No Ordinary Hotel, KECdesign,
Find out what your peers are saying about Sophos Cyberoam UTM vs. Untangle NG Firewall and other solutions. Updated: May 2025.
856,873 professionals have used our research since 2012.