We performed a comparison between Cisco Secure Firewall and Untangle NG Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Reliability is the best feature. We faced some issues when we were setting it up, but the service, portal, and administration are good."
"The UTM feature is quite good. FortiAP is easy to deploy because both Fortigate and FortiAP are under the same brand. Otherwise, you need to do more work on the configuration."
"The most valuable features of Fortinet FortiGate are the ease of use and there are several operating systems that can include the hardware capacities. In the newer releases, the resources were more useful because they were included in the operating system."
"The network security and cloud security are most valuable."
"FortiGate SD-WAN facilitated a smooth transition for our customers between their two internet service providers, ensuring uninterrupted connectivity without any downtime."
"The interface is very good."
"We were looking for the VPN feature and controlling the inflow and outflow of all the traffic within the site and across the sites. We are also using it for the VPN and VLANs."
"The most valuable features of Fortinet FortiGate are it is one of the most mature firewalls in the UTM bundle."
"The VPN is our most widely used feature for Cisco Secure Firewall. Since we were forced into a hybrid working situation by COVID a few years back, VPN is the widely used feature because everybody is working remotely for our agency. So it came in very handy."
"URL filtering is valuable."
"The technical support is excellent. I would rate it as 10 out of 10. When there has been an issue, we have had a good response from them."
"One of the best features is the ease of use. It's also easy to teach new engineers to use the ASA CLI."
"I love the ASDM (Adaptive Security Device Manager) which is the management suite. It's a GUI and you're able to see everything at a glance without using the command line. There are those who love the CLI, but with ASDM it is easier to see where everything is going and where the problems are."
"We definitely feel more secure. We have more control over things going in and out of our network."
"All the features except IPS are valuable. IPS is not a part of my job."
"The TAC is always very helpful. We pay for Tier 1 support, so we get whatever we need from them. They always give us a solution. If they can't give us an answer that day, they get back to us within at least 24 hours with a solution or fix. I have never had a problem with the TAC. I would rate them as 10 out of 10."
"Application Control and filtering features are valuable."
"The product is easy to implement."
"The product’s most valuable features are endpoint protection management, load balancing, and connectivity with Active Directory."
"The web blocking for my clients and the application control are valuable."
"The majority of our clients are very small businesses, and Untangle devices have been fantastic for these small clients. We've basically standardized our stack to just simply use Untangle. We include the hardware and the service option, which makes it very easy and affordable for us to just simply push that into the monthly per-user costing that we provide as a managed services provider. It's really a no-brainer. They're easy to use, and they're easy to set up and configure. Support is generally good about resolving any issues that we have. We haven't had any real complaints."
"NG Firewalls allow us to permit or deny applications we don't want to run. We also use content filtering, SSL inspection, and all the other things we run on the firewall to keep our clients protected and ensure they're not going where they shouldn't. It's a great firewall that works as intended."
"We find the web filter very valuable."
"What I like about this product, which is the reason that we continue to use it, is that you can install the software version on your own hardware. In case there is a problem with the hardware, we can just install the firewall in another machine and restore the configuration."
"Bandwidth usage in reporting could be improved for Fortinet FortiGate."
"The platform's interface could improve."
"Fortinet FortiGate needs to improve the protection, it did not prevent us from being attacked. Additionally, Fortinet FortiGate could provide more features for WAF devices. I should not have to purchase two solutions, it would be a benefit to combine these features into one solution."
"Fortinet FortiGate could improve by having more capabilities for troubleshooting VPN connections. For example, I do get some feedback about the current status, but I could use some history and logging of important events. The information is logged in our Syslog server, but I could use that information from the device. If they could provide a GUI to have some more insight on what's going with my VPN would be useful."
"The reporting in Fortinet FortiGate could improve. Customers are having to purchase additional reporting components. When I have used the Sophos solution it is a complete solution, in Fortinet FortiGate you have to use additional tools to have the features needed."
"The feature which gives us a lot of pain is ASIC architecture."
"The solution can have more features in a single box that can be multi-applied to integrate everything."
"It would be ideal if they had some sort of GUI interface for troubleshooting and diagnostics."
"Cisco ASA is starting to get old and Firepower is taking over. All the good things happening are with Firepower."
"I would like more features in conjunction with other solutions, like Fortinet."
"Its implementation was not straightforward. It was mainly because we were running two projects together."
"For what we use it for, it ends up being the perfect product for us, but it would help if they could expand it into some of the other areas and other use cases working with speeding up and the reliability of the pushes from the policy manager."
"I would like to see an IE version of the solution where it is ruggedized."
"The Cisco Firewall UI could be improved."
"In today's world, cyberattacks have become a common occurrence. However, so far, we have not faced any issues with our systems. I hope the situation remains the same in the future. If Cisco introduces even more advanced security measures, it would be beneficial."
"Recently, we have been having an issue with the ASA firewall. We haven't found the root cause yet and are still working on it. We failed over the firewall from active to passive and suddenly that resolved the issue. We are now working to find the root cause."
"Whenever there are a large number of endpoint VPN clients, connectivity becomes slow."
"There is room for improvement in the logs. Like with Cisco, I can do almost everything and know almost anything about what's running. Untangle works very much out of the box. It's very user-friendly, but it's not engineer-friendly. So, it's good for a home user. For something fairly easy, but at the same time, with good technology to have at home, because at home, I'm not a millionaire or anything like that. So it's not like I'm worried to get hacked. I didn't want something like a Cisco firewall; it would be a bit overkill to have at home. So that's why I went for Untangle. But it lacks a few features. It's just a tick-box kind of thing. So they have apps and turn on and off the apps. The VPN's configuration is all very ticked. They have a few custom configurations, but it's not that much."
"The storage is minimal, so we have to set the system to delete data after seven days."
"We have a minor issue when assigning IP addresses in the ARP tables. You should be able to go into the ARP tables, look at the IP address and say, "Nope, they need to be on this side on this IP address." The ability to set a DHP reservation from the ARP tables would be great. It's no big deal, but it would be nice to have."
"The product should improve reporting."
"On their low-end appliance, they could have more memory and the largest storage space. The low-end appliance comes with a too-small hard drive, and it could use a little extra room. It only comes with about 4 gigs or 8 gigs of memory, and the hardware space is only 40 gigs, which is really small."
"The biggest challenge that we have with this solution is local support. The local support is a problem in our area."
"The product must improve its reporting features."
Cisco Secure Firewall is ranked 4th in Firewalls with 111 reviews while Untangle NG Firewall is ranked 21st in Firewalls with 9 reviews. Cisco Secure Firewall is rated 8.4, while Untangle NG Firewall is rated 8.6. The top reviewer of Cisco Secure Firewall writes "Includes multiple tools that help manage and troubleshoot, but needs SD-WAN for load balancing". On the other hand, the top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". Cisco Secure Firewall is most compared with Meraki MX, Palo Alto Networks WildFire, Netgate pfSense, Sophos XG and Juniper SRX Series Firewall, whereas Untangle NG Firewall is most compared with Netgate pfSense, OPNsense, Sophos XG, Sophos UTM and Palo Alto Networks NG Firewalls. See our Cisco Secure Firewall vs. Untangle NG Firewall report.
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