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SonicWall NSv vs Zscaler Cloud Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Fortinet FortiGate offers cost-effective, robust security, reducing expenses, enhancing efficiency, easy implementation, quick ROI, and improved network management.
Sentiment score
4.6
SonicWall NSv is praised for user-friendliness, time and cost savings, despite some users not noticing measurable improvements.
Sentiment score
1.0
Users experienced cost reductions, improved security, enhanced performance, easier scalability, better threat protection, simplified management, and efficient resource utilization.
Clients are now comfortable and not wasting productive hours on IT support.
Managing Director at a manufacturing company with 10,001+ employees
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
Investment was challenging but strategic, given its advantages like 30% depreciation in the Indian ecosystem by the third year.
CEO at a recruiting/HR firm with 11-50 employees
I have seen a return on investment that includes money saved, time saved, and fewer employees needed.
Cybersecurity Team Leader at EMAK For Integrated Solutions
Based on SonicWall NSv, it helped us to easily navigate through everything and get done what we needed in a very quick manner.
Senior Cybersecurity Analyst at a tech company with 10,001+ employees
 

Customer Service

Sentiment score
6.6
Fortinet FortiGate's customer service is generally praised for responsiveness, though some users experience delays in critical situations.
Sentiment score
8.5
SonicWall NSv's customer service is highly rated for quick response, effectiveness, knowledgeable support, with occasional demand-related delays.
Sentiment score
5.0
Zscaler Cloud Firewall offers responsive and knowledgeable support, though occasional escalations might cause delays, with room for improvement.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
Customer support for SonicWall NSv is top-notch.
IT systems and network engineer at Nelo Global Technologies Africa Limited
Whenever I create a case regarding any issue, their support is prompt and effective, adhering to the SLA, which leaves our customers very satisfied.
Project Manager in IT at IT Solutions India Pvt. Ltd.
I would rate the customer support a 10 out of 10.
HPC engineer at a manufacturing company with 201-500 employees
The response and support are sometimes inadequate, which detracts from the overall experience of an otherwise impressive solution.
Director at Aquila ICT Solutions
The technical support from Zscaler was excellent.
Cyber Security Architect at Accenture
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is scalable and popular for SMEs but requires careful design and may incur scaling costs and licensing constraints.
Sentiment score
7.4
SonicWall NSv offers robust scalability, seamless upgrades, and supports vertical and horizontal growth, enhancing organizational efficiency and performance.
Sentiment score
5.3
Zscaler Cloud Firewall is scalable and easy to manage, praised for performance and user satisfaction across various regions.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
It has met our organization's needs by allowing us to scale our security posture consistently with our cloud compute growth, increased traffic and user areas, new cloud regions, and policy complexity growth.
Senior Cybersecurity Analyst at a tech company with 10,001+ employees
Nonetheless, the product is robust, eliminating major scalability concerns.
CEO at a recruiting/HR firm with 11-50 employees
On a scale from 1 to 10, I would rate its scalability as eight to nine.
Owner at IT CARE
In this case, Twingate will be very easy compared to Zscaler.
IT Security at a manufacturing company with 11-50 employees
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is praised for its stability, with effective long-term performance and improvements in newer firmware versions.
Sentiment score
8.3
SonicWall NSv is praised for stability and performance, with reliable support and strong user management, despite minor Microsoft compatibility issues.
Sentiment score
6.4
Zscaler Cloud Firewall is stable, reliable, and well-rated, with minor performance issues and redundancy minimizing outages.
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
Understanding and handling these devices onsite was limited, requiring external support.
CEO at a recruiting/HR firm with 11-50 employees
It rates around eight to nine in terms of stability, and it is quite good.
Owner at IT CARE
Regarding security, we have not had any issues since we have been using SonicWall NSv, and everything is usually up to date.
DevOps Support Engineer at Bluegrass
There were some stability issues due to occasional latency and lags, particularly with the GUI and report generation.
Cyber Security Architect at Accenture
 

Room For Improvement

Fortinet FortiGate needs enhanced UI, simplified licensing, improved performance, reporting, third-party integration, and expanded automation features.
SonicWall NSv needs improvements in pricing, reporting, user interface, AI integration, support, documentation, and hardware efficiency.
Zscaler Cloud Firewall needs improved features, better integration, enhanced support, wider coverage, affordable pricing, and a modernized interface.
When considering Sophos XG, which we also use, the logging and reporting functionality is notably more efficient.
Senior IT specialist at SAUDIA ALIRLINES
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
Managing Director at a manufacturing company with 10,001+ employees
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
Senior Systems Engineer at Caribbean Development Company
I believe that application-based QoS policy is very important given the current environment. This feature should be available for application QoS as well in this firewall.
Project Manager in IT at IT Solutions India Pvt. Ltd.
When the software was downloaded, optimal hardware utilization was lacking, making hardware upgrades inevitable.
CEO at a recruiting/HR firm with 11-50 employees
Currently, we are getting challenges with user-wise reports and other reporting details.
Owner at IT CARE
For now, there is no dashboard or network management system available for Twingate.
IT Security at a manufacturing company with 11-50 employees
The reverse proxy feature for Data Loss Prevention (DLP) is missing.
Cyber Security Architect at Accenture
I believe the integration of AI could improve the dashboard by making it more agile and effective in monitoring and predicting threats.
Director at Aquila ICT Solutions
 

Setup Cost

Enterprise buyers find Fortinet FortiGate costly initially, but cheaper overall, despite some high renewal and setup costs.
SonicWall NSv pricing varies widely; initial costs $25,000, renewals $12,000-$15,000; views on value and costs differ.
Zscaler Cloud Firewall is flexible yet expensive, valued for tiered packages, with prices affected by user count and features.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Network & System Admin at Invoke Studios
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
The Global VPN will be chargeable in our product, unlike Fortinet or Sophos, where it is free—this is a major difference.
Owner at IT CARE
SonicWall NSv was a bit expensive for the subscription.
Network Architect at a computer software company with 11-50 employees
My experience with pricing, setup cost, and licensing has been that it is low cost.
Cybersecurity Team Leader at EMAK For Integrated Solutions
Zscaler Cloud Firewall is quite expensive compared to competitors.
Cyber Security Architect at Accenture
 

Valuable Features

Fortinet FortiGate provides robust, flexible security solutions with key features like web filtering, SSL VPN, SD-WAN, and centralized management.
SonicWall NSv provides robust security with intuitive management, advanced threat prevention, customizable policies, and valued VPN and cloud features.
Zscaler Cloud Firewall offers advanced threat protection, simplified management, and seamless integration, enhancing security with flexible policy customization and traffic control.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
Head IT at Burraq Cyber Security Solutions
The most valuable feature of FortiGate is FortiView which provides proactive monitoring.
General Manager Group IT at DART GLOBAL LOGISTICS PTE. LTD.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
Owner at Mindware Computer Solutions
The cloud delivery threat intelligence spots suspicious behavior in just a few seconds, stopping it before execution, automatically blocking and quarantining files.
IT systems and network engineer at Nelo Global Technologies Africa Limited
SonicWall NSv positively impacts my organization by providing firewall capabilities as a virtual firewall while offering the capabilities of a physical firewall with great performance and reliability.
Cybersecurity Team Leader at EMAK For Integrated Solutions
SonicWall NSv has positively impacted my organization by helping us access our whitelisted web apps since we manage web apps while ensuring proper standards to prevent any information leaks.
DevOps Support Engineer at Bluegrass
It is really customized, a security policy that can be applied to the users so they can access only the resources I enable them.
IT Security at a manufacturing company with 11-50 employees
Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants.
Director at Aquila ICT Solutions
The biggest advantage of Zscaler Cloud Firewall is its consolidation of products.
Cyber Security Architect at Accenture
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
580
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
SonicWall NSv
Ranking in Firewalls
16th
Average Rating
8.2
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
No ranking in other categories
Zscaler Cloud Firewall
Ranking in Firewalls
37th
Average Rating
8.2
Reviews Sentiment
5.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 19.1%, down from 20.3% compared to the previous year. The mindshare of SonicWall NSv is 0.2%, up from 0.1% compared to the previous year. The mindshare of Zscaler Cloud Firewall is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate19.1%
SonicWall NSv0.2%
Zscaler Cloud Firewall0.5%
Other80.2%
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
SG
Senior Cybersecurity Analyst at a tech company with 10,001+ employees
Secures east-west cloud traffic and improves threat visibility through deep inspection
SonicWall NSv offers great features. I cannot pinpoint a single best feature, but the best feature is the ability to deliver the full, high-efficiency inspection power of a physical SonicWall, including zero-day defense using Real-Time Deep Memory Inspection to the cloud, efficiently removing the performance versus cloud trade-off typically associated with virtual firewalls. Regarding deep memory inspection and real-time zero-day defense in SonicWall NSv, deep memory inspection is distinct from traditional sandboxing methods because it is focused on what is happening in the memory during file execution time, rather than just observing file system behavior. The deep memory inspection process addresses all challenges by employing a proprietary technique within the secure analysis environment, focusing on CPU-level analysis and real-time verdict. Those are the key points. SonicWall NSv's user interface is quite clear and easy to navigate. If someone has not worked with SonicWall and this is their first experience with the platform, I would highly recommend it. It is very easy to navigate and very user-friendly. SonicWall NSv has positively impacted our organization because we gained clear visibility into our network, and it helps to identify potential security issues that we had. We were able to remediate those issues, and so far, we have had a great experience with SonicWall NSv. We were able to manage approximately 99% of network-based attacks through this platform.
Carlos Snel - PeerSpot reviewer
Director at Aquila ICT Solutions
Has streamlined secure deployments across large enterprises while offering reliable protection and intuitive management
The centralized management console, also referred to as the Zscaler dashboard, impacts the ability of my customers to respond to security incidents significantly. I see it as user-friendly, and clients are really happy with using it, which motivates them to keep using Zscaler Cloud Firewall because they enjoy the GUI. It's very intuitive, making it easy to navigate alerts and incidents. My clients rarely have questions about where to find specific information once Zscaler Cloud Firewall is running. The interface speaks for itself, requiring little to no additional training, which is a major plus. Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants. Unfortunately, it is an option and not included in the basic package. Clients need to pay for the next higher bundle to access it, but practically all clients I have dealt with want this feature 100%. Regarding visibility, I can confirm that Zscaler Cloud Firewall indeed includes a feature for application layer visibility embedded in the service. It provides visibility into what you're doing, which is especially interesting nowadays when discussing AI tools, as companies do not want their employees to copy-paste sensitive information into AI systems. We have seen cases such as Samsung's chip design where sensitive info got exposed. The visibility of applications, including cloud applications and AI tools, is significant for compliance with data policies, and you can also run reports and alerts on it.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
19%
Manufacturing Company
12%
Outsourcing Company
8%
Educational Organization
7%
Manufacturing Company
12%
Computer Software Company
11%
Financial Services Firm
7%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business357
Midsize Enterprise132
Large Enterprise188
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise8
Large Enterprise7
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise12
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about SonicWall NSV?
The product helps improve our security.
What is your experience regarding pricing and costs for SonicWall NSV?
My experience with pricing, setup cost, and licensing is that it's okay.
What needs improvement with SonicWall NSV?
SonicWall NSv can be improved due to the lack of proper documentation, because even though there are a lot of documen...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
Zscaler Cloud Firewall is quite expensive compared to competitors. However, it offered moderate value for money.
What needs improvement with Zscaler Cloud Firewall?
In terms of improvements for Zscaler Cloud Firewall, I think every product has needed enhancements over time, and cur...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
SonicWall Network Security Virtual
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Comlogic, Depaul, Hutt City Council
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about SonicWall NSv vs. Zscaler Cloud Firewall and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.