The price is a significant factor. Mostly in India, the customer service has many hurdles to get real support. If I want to talk to a customer executive, they ask many trivial questions. Even if I explain that I am asking for a Dell partner, they still ask specific questions, and they will explain many unnecessary questions.
We face some challenges when we upgrade the solution. If I use NSv 400, I can't upgrade to the next generation. We cannot upgrade the VM to the next generation. We have to rebuild a new VM and copy the configurations. We cannot upgrade straightaway. The solution must allow us to upgrade the same machine to a newer version without many changes.
Information Technology Specialist at a construction company with 201-500 employees
Real User
Top 10
2023-11-21T20:31:17Z
Nov 21, 2023
An area that could be improved is the export and import settings functionality. When changing or adding equipment, one has to recreate all the rules, as the import and export system could be more efficient. The pricing of the solution for Brazil could be improved.
IT Project Manager at LifeCell international Pvt.Ltd
Real User
Top 10
2023-06-14T09:44:00Z
Jun 14, 2023
SonicWall NSV's SSL VPN could increase its number of users to 100-plus users. I have still not checked if SonicWall NSV will support SSL VPN for 100-plus users.
It has been brought to our attention by a few customers that they are dissatisfied with the fact that our virtualized service is only offered as a subscription option on the cloud. However, it is worth noting that many other similar services are also offered through a subscription model on the cloud and not through perpetual licensing. It is unclear why these customers would have an issue with this subscription service when so many others are utilizing similar methods.
The hardware box renewal appliances GUI became extremely slow after the release of SonicOS 7. When I compare SonicWall to its competitors, I notice that there are some functions that I cannot perform with the SonicWall appliance. For example, when I assign a user base bandwidth management, I enable the ULA (User Level Authentication), but I need a different solution and must enable browser-based authentication. SonicWall requires certain features such as the authentication agent and user-based routing. There are limitations to bandwidth management. When used in the education sector, there are some difficulties. They require bandwidth management, an authentication agent, and SSL VPNs. Google Chrome is not supported, which is why the ULA occasionally fails to function. The authentication page does not appear. The earlier model is TZ SOHO, they now have a startup with TZ270. We have some offices that have 10 users, as well as a limited amount of users that require a small device such as TZ SOHO, and not the TZ270. We are having some difficulties with the SOHO 250 model, regarding the throughput, but when I use the TZ270 it works well. I decided to replace it with TZ270. When I enable the ULA, the Sophos core usage increases dramatically. Everything works fine when I use the IP-based policy. In general, when it comes to IP-based configuration, everything is fine; everything works great. In terms of user-based policies and Gen 7, we have several problems with the ULA, and the page does not appear. We are unable to log in when the page does not appear, even when we have entered the correct credentials. SonicWall, as well as other competitors, have SD-WAN, however, SonicWall features are different. The web filter component, the application component, and the firewall access rules, for example, are all different in the SonicWall Appliance. When creating firewall access rules in Sophos and Fortinet, I just define the source, destination, and user, as well as a web filter, an application filter, and user bandwidth management on a single line. I only follow one rule and have never had a problem. Everything is contained in a single rule only when I create it. I can assign web filter policies, application filter policies, and I can apply all security services in a single rule.
With eight branches, we are not a very big customer and find that the pricing is a little bit expensive. We are a large community bank that has been around for 100 years, but we only have eight branches. That said, the pricing is still much better than it was with Cisco. I would like to see the reporting opened up and have several more opportunities for automatic reports. I have experience with building custom reports that I can use, but I don't have that kind of time anymore. Having more canned reports, which is what Firepower gave us, would be very beneficial.
Firewalls serve as a crucial line of defense against cyber threats by monitoring and controlling incoming and outgoing network traffic.
Firewalls analyze network traffic based on pre-defined security rules to block unauthorized access, providing a barrier between trusted internal networks and untrusted external networks. They are essential for organizations seeking to protect their digital assets.
What are some critical features of Firewalls?
Intrusion Detection: Monitors...
The price is a significant factor. Mostly in India, the customer service has many hurdles to get real support. If I want to talk to a customer executive, they ask many trivial questions. Even if I explain that I am asking for a Dell partner, they still ask specific questions, and they will explain many unnecessary questions.
We face some challenges when we upgrade the solution. If I use NSv 400, I can't upgrade to the next generation. We cannot upgrade the VM to the next generation. We have to rebuild a new VM and copy the configurations. We cannot upgrade straightaway. The solution must allow us to upgrade the same machine to a newer version without many changes.
An area that could be improved is the export and import settings functionality. When changing or adding equipment, one has to recreate all the rules, as the import and export system could be more efficient. The pricing of the solution for Brazil could be improved.
SonicWall NSV's initial setup is complicated and requires good knowledge.
SonicWall NSV's SSL VPN could increase its number of users to 100-plus users. I have still not checked if SonicWall NSV will support SSL VPN for 100-plus users.
It has been brought to our attention by a few customers that they are dissatisfied with the fact that our virtualized service is only offered as a subscription option on the cloud. However, it is worth noting that many other similar services are also offered through a subscription model on the cloud and not through perpetual licensing. It is unclear why these customers would have an issue with this subscription service when so many others are utilizing similar methods.
The hardware box renewal appliances GUI became extremely slow after the release of SonicOS 7. When I compare SonicWall to its competitors, I notice that there are some functions that I cannot perform with the SonicWall appliance. For example, when I assign a user base bandwidth management, I enable the ULA (User Level Authentication), but I need a different solution and must enable browser-based authentication. SonicWall requires certain features such as the authentication agent and user-based routing. There are limitations to bandwidth management. When used in the education sector, there are some difficulties. They require bandwidth management, an authentication agent, and SSL VPNs. Google Chrome is not supported, which is why the ULA occasionally fails to function. The authentication page does not appear. The earlier model is TZ SOHO, they now have a startup with TZ270. We have some offices that have 10 users, as well as a limited amount of users that require a small device such as TZ SOHO, and not the TZ270. We are having some difficulties with the SOHO 250 model, regarding the throughput, but when I use the TZ270 it works well. I decided to replace it with TZ270. When I enable the ULA, the Sophos core usage increases dramatically. Everything works fine when I use the IP-based policy. In general, when it comes to IP-based configuration, everything is fine; everything works great. In terms of user-based policies and Gen 7, we have several problems with the ULA, and the page does not appear. We are unable to log in when the page does not appear, even when we have entered the correct credentials. SonicWall, as well as other competitors, have SD-WAN, however, SonicWall features are different. The web filter component, the application component, and the firewall access rules, for example, are all different in the SonicWall Appliance. When creating firewall access rules in Sophos and Fortinet, I just define the source, destination, and user, as well as a web filter, an application filter, and user bandwidth management on a single line. I only follow one rule and have never had a problem. Everything is contained in a single rule only when I create it. I can assign web filter policies, application filter policies, and I can apply all security services in a single rule.
With eight branches, we are not a very big customer and find that the pricing is a little bit expensive. We are a large community bank that has been around for 100 years, but we only have eight branches. That said, the pricing is still much better than it was with Cisco. I would like to see the reporting opened up and have several more opportunities for automatic reports. I have experience with building custom reports that I can use, but I don't have that kind of time anymore. Having more canned reports, which is what Firepower gave us, would be very beneficial.