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SonicWall Capture Client vs Zscaler Client Connector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SonicWall Capture Client
Ranking in Endpoint Detection and Response (EDR)
41st
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
10
Ranking in other categories
Endpoint Protection Platform (EPP) (45th)
Zscaler Client Connector
Ranking in Endpoint Detection and Response (EDR)
50th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

LUIZ FERNANDO MARIANO SILVA - PeerSpot reviewer
Enables faster updates and provides an easy-to-use user interface
I have an advanced license that includes all features. Though we have the license, we cannot use it completely because it is not enabled in the Microsoft tier. It does not make sense. We do not want to buy it separately because the price is different if we buy separate licenses.
Carlos Snel - PeerSpot reviewer
Allows our IT department to easily analyze any connection issues
There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available. Additionally, more data centers are required globally to reduce latency, especially in areas like South America and Africa, though this does not directly relate to the Client Connector.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike."
"The threat protection feature of SonicWall Capture Client is most valuable."
"Considering other products, SonicWall Capture Client has two differentiators."
"SonicWall Capture Client's scalability is nice."
"Overall, what I love the most about SonicWall Capture Client is its management console. SonicWall Capture Client also has the intelligence to tell you which computer is online, what OS it uses, etc. I also found the rollback feature and SentinelOne integration valuable in SonicWall Capture Client. Rollback is a powerful feature of the solution because it's similar to locking your endpoint during an attack, so you won't have to pay the hackers, particularly during ransomware attacks. That feature in SonicWall Capture Client allows you to get back your endpoint or make your endpoint right again after an attack. I also like that it isn't complex to remove the engine error from the endpoint because you only have to provide the security key from SonicWall Capture Client, so the process is simple. It's not complex."
"SonicWall Capture Client has a serial number to connect to your firewall."
"The solution serves as a very stable platform."
"The product’s interface is easy to use."
"Zscaler Client Connector is quite scalable, and I would rate its scalability as nine or ten out of ten."
"I'd rate the solution nine out of ten."
"The solution operates in the background seamlessly without the user noticing."
 

Cons

"XDR cannot be used unless MDR services are purchased with SonicWall."
"The biggest issue with SonicWall Capture Client is network latency."
"The vulnerability reports need to be better. Windows Defender detected some issues that SonicWall Capture Client couldn't."
"SonicWall Capture Client could be made a little lighter than it currently is in terms of memory consumption."
"The implementation is not easy."
"Technical support from SonicWall has room for improvement. While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels."
"They should improve their user interface."
"SonicWall Capture Client should use less of our PC's memory, as it tends to slow down the performance."
"The stability of Zscaler Client Connector needs improvement, as it often disconnects and reconnects."
"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."
"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."
 

Pricing and Cost Advice

"The product is very expensive."
"You have to pay for the solution, and a lot of customers do not want to pay."
"Here in Indonesia, SonicWall Capture Client costs five hundred thousand rupiahs for every endpoint. If I'm correct, you only have to pay the licensing fee, and there's no additional fee. To me, the pricing for SonicWall Capture Client is four out of five."
Information not available
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Top Industries

By visitors reading reviews
Government
13%
Computer Software Company
9%
Educational Organization
9%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about SonicWall Capture Client?
SonicWall Capture Client's scalability is nice.
What is your experience regarding pricing and costs for SonicWall Capture Client?
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
What needs improvement with SonicWall Capture Client?
It is not similar to other products. For XDR, users have to use another product. XDR cannot be used unless MDR services are purchased with SonicWall. If a user has SonicWall MDR services, then they...
What is your experience regarding pricing and costs for Zscaler Client Connector?
Zscaler Client Connector is notably costly, with pricing rated at five out of ten in terms of affordability, reflecting the premium pricing of the solution.
What needs improvement with Zscaler Client Connector?
The stability of Zscaler Client Connector needs improvement, as it often disconnects and reconnects. An enhancement to increase stability would be beneficial.
What is your primary use case for Zscaler Client Connector?
I use Zscaler Client Connector ( /products/zscaler-client-connector-reviews ) when working from home to access my work applications. It allows me to connect to the VPN, enabling access to internal ...
 

Overview

 

Sample Customers

Luton College
Information Not Available
Find out what your peers are saying about SonicWall Capture Client vs. Zscaler Client Connector and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.