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SonicWall Capture Client pros and cons

Vendor: SonicWall
4.0 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

SonicWall Capture Client offers a straightforward initial setup.
The management console of SonicWall Capture Client is highly appreciated for its capabilities.
SonicWall Capture Client integrates SentinelOne and has a valuable rollback feature ideal for responding to ransomware attacks.
SonicWall Capture Client's scalability and cost-effectiveness are notable, with a competitive pricing advantage over other vendors.
With features like dual protection through multi-engines, real-time protection, and advanced machine learning, SonicWall Capture Client enhances security management.

CONS

Technical support takes too long to resolve issues.
SonicWall Capture Client needs improvement in memory consumption as it slows down PC performance.
Network latency is a significant problem with SonicWall Capture Client.
If the license is not renewed, it cannot be deleted from the MySonicWall account.
XDR cannot be used without purchasing MDR services.
 

SonicWall Capture Client Pros review quotes

Fansa Kusuma - PeerSpot reviewer
Oct 28, 2022
Overall, what I love the most about SonicWall Capture Client is its management console. SonicWall Capture Client also has the intelligence to tell you which computer is online, what OS it uses, etc. I also found the rollback feature and SentinelOne integration valuable in SonicWall Capture Client. Rollback is a powerful feature of the solution because it's similar to locking your endpoint during an attack, so you won't have to pay the hackers, particularly during ransomware attacks. That feature in SonicWall Capture Client allows you to get back your endpoint or make your endpoint right again after an attack. I also like that it isn't complex to remove the engine error from the endpoint because you only have to provide the security key from SonicWall Capture Client, so the process is simple. It's not complex.
HT
Oct 8, 2025
SonicWall Capture Client provides dual protection through two multi-engines: SonicWall Capture Client sandboxing and SentinelOne agent, with features like content blocking, real-time 24/7 protection without signature updates, and advanced machine learning that eliminates concerns about manual updates, making it more protective and easier to deploy.
DS
Jun 9, 2021
The initial setup is straightforward.
Find out what your peers are saying about SonicWall, SentinelOne, Microsoft and others in Endpoint Protection Platform (EPP). Updated: October 2025.
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Jasmit Singh Juneja - PeerSpot reviewer
Jul 3, 2023
The most valuable features of SonicWall Capture Client are CSC (Capture Security Center), RTDMI (Real-Time Deep Memory Inspection), and the deep memory inspection feature.
AA
Mar 25, 2025
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
AA
Jun 16, 2025
Considering other products, SonicWall Capture Client has two differentiators.
PV
Oct 18, 2024
The threat protection feature of SonicWall Capture Client is most valuable.
LUIZ FERNANDO MARIANO SILVA - PeerSpot reviewer
Aug 7, 2024
The product’s interface is easy to use.
JC
Mar 9, 2023
The solution serves as a very stable platform.
Winsley De Oliveira - PeerSpot reviewer
Aug 25, 2023
SonicWall Capture Client's scalability is nice.
 

SonicWall Capture Client Cons review quotes

Fansa Kusuma - PeerSpot reviewer
Oct 28, 2022
An area for improvement in SonicWall Capture Client is TenantCloud support. Suppose you want to implement SonicWall Capture Client. You'll have to register it on MySonicWall. Then once your SonicWall Capture Client license expires and you don't want to renew it, you can't delete it from your MySonicWall account, so that's an area for improvement.
HT
Oct 8, 2025
Occasionally, the Sentinel engine becomes unresponsive, particularly when customers do not properly restart or shutdown their systems.
DS
Jun 9, 2021
It takes technical support too long to resolve an issue.
Find out what your peers are saying about SonicWall, SentinelOne, Microsoft and others in Endpoint Protection Platform (EPP). Updated: October 2025.
871,829 professionals have used our research since 2012.
Jasmit Singh Juneja - PeerSpot reviewer
Jul 3, 2023
SonicWall Capture Client could be made a little lighter than it currently is in terms of memory consumption.
AA
Mar 25, 2025
Technical support from SonicWall has room for improvement. While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels.
AA
Jun 16, 2025
XDR cannot be used unless MDR services are purchased with SonicWall.
PV
Oct 18, 2024
SonicWall Capture Client should use less of our PC's memory, as it tends to slow down the performance.
LUIZ FERNANDO MARIANO SILVA - PeerSpot reviewer
Aug 7, 2024
The implementation is not easy.
JC
Mar 9, 2023
They should improve their user interface.
Winsley De Oliveira - PeerSpot reviewer
Aug 25, 2023
The biggest issue with SonicWall Capture Client is network latency.