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SonicWall Capture Client vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SonicWall Capture Client
Ranking in Endpoint Protection Platform (EPP)
47th
Ranking in Endpoint Detection and Response (EDR)
39th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
10
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Ranking in Endpoint Protection Platform (EPP)
22nd
Ranking in Endpoint Detection and Response (EDR)
17th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Security Incident Response (1st), Ransomware Protection (5th)
 

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of SonicWall Capture Client is 0.6%, down from 0.7% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 1.6%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Jasmit Singh Juneja - PeerSpot reviewer
A stable solution that is used for endpoint security and to protect computers from malware
We are using the latest version of SonicWall Capture Client. Fortinet is ahead of SonicWall. The range of appliances, equipment, availability in my country with the distributors, and the overall ecosystem of Fortinet is way better than SonicWall. My advice to others looking into using SonicWall Capture Client is to keep giving feedback to the companies regarding whatever improvements should be made. Overall, I rate SonicWall Capture Client an eight out of ten.
KarthikR1 - PeerSpot reviewer
The solution has an easy setup but needs to mature on cloud environment security
The maturity of the Kubernetes security is absent in Carbon Black CB Defense. The solution has to mature on container security and a lot of cloud environment security. Security is available only for Windows, while security for Linux and Mac is not very strong. The deadlock issue causes me to put more effort into installing an upgrade. The numerous issues with the environment of the product solution should be addressed. Work orders are taking more than two months to get resolved. There's been one issue open for two months, and the solution they gave is being implemented step by step. Still, it is not meeting the requirements and breaking the system. Hence, our business is completely disturbed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The threat protection feature of SonicWall Capture Client is most valuable."
"Overall, what I love the most about SonicWall Capture Client is its management console. SonicWall Capture Client also has the intelligence to tell you which computer is online, what OS it uses, etc. I also found the rollback feature and SentinelOne integration valuable in SonicWall Capture Client. Rollback is a powerful feature of the solution because it's similar to locking your endpoint during an attack, so you won't have to pay the hackers, particularly during ransomware attacks. That feature in SonicWall Capture Client allows you to get back your endpoint or make your endpoint right again after an attack. I also like that it isn't complex to remove the engine error from the endpoint because you only have to provide the security key from SonicWall Capture Client, so the process is simple. It's not complex."
"The most valuable features of SonicWall Capture Client are CSC (Capture Security Center), RTDMI (Real-Time Deep Memory Inspection), and the deep memory inspection feature."
"The solution serves as a very stable platform."
"The initial setup is straightforward."
"SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike."
"Considering other products, SonicWall Capture Client has two differentiators."
"The product’s interface is easy to use."
"The portal is easy to use and manage."
"I feel that the initial setup was straightforward and not complex."
"The EDR and reports were helpful in improving our organization."
"The solution is very useful and easy to handle. You don't need much intervention with this product."
"It is a very complete platform."
"The software uses very few resources; it is almost invisible to the end user."
"VMware Carbon Black Endpoint is a highly stable solution."
"The product's most valuable feature is its ability to be fully integrated with the VMware environment."
 

Cons

"SonicWall Capture Client could be made a little lighter than it currently is in terms of memory consumption."
"The implementation is not easy."
"The biggest issue with SonicWall Capture Client is network latency."
"The vulnerability reports need to be better. Windows Defender detected some issues that SonicWall Capture Client couldn't."
"An area for improvement in SonicWall Capture Client is TenantCloud support. Suppose you want to implement SonicWall Capture Client. You'll have to register it on MySonicWall. Then once your SonicWall Capture Client license expires and you don't want to renew it, you can't delete it from your MySonicWall account, so that's an area for improvement."
"They should improve their user interface."
"Technical support from SonicWall has room for improvement. While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels."
"XDR cannot be used unless MDR services are purchased with SonicWall."
"It could be a bit complicated. You have to be very familiar with Carbon Black to understand what it is doing and why it is doing. I would like to have more explanations and simplification in the user interface. It would be good to get help and see more explanations. It should tell us that a software is blocked and the reason for it. It would be good to be able to build chains in terms of what caused what, what worked, and what caused an issue. We are now moving from Carbon Black to Cortex XDR. While choosing antivirus software, we were also looking at Carbon Black because it also has an antivirus package, and it is next-generation, but we were told that Carbon Black doesn't support firewalls. We have Palo Alto firewalls. We would have chosen this solution if it supported firewalls, in particular next-generation firewalls, but unfortunately, it doesn't. Therefore, we decided on Cortex XDR because it integrates with Palo Alto firewalls."
"In the next release, it would help if we can get better control over containers."
"What was rolled out to my company are mixed versions of Carbon Black CB Defense, so what I'd like to see in the next release is more synchronization, where it can detect the endpoint that's running an old version and suggest updates."
"In our company, we also wanted to have network detection, like a host-based IDS on VMware Carbon Black Endpoint, but we did not get it."
"Sensor deployment requires extensive fine-tuning, and creating deployment packages is time-consuming."
"I'm not sure as to the logic of how we've decided to customize it. We've only really used it since February and therefore there may be more to do on that front. That's why it's hard to say if something is missing or if we just aren't utilizing it."
"The node management could be much better. The one thing that they cannot do very easily is change the tenant from a backend."
"There are many different controls that are needed to be put into place for upgrading that makes it difficult. Having to re-engineer your IT infrastructure to match their software, as opposed to having it integrate and work independently causes difficulties. When there is an update to any software everyone has to be involved."
 

Pricing and Cost Advice

"The product is very expensive."
"You have to pay for the solution, and a lot of customers do not want to pay."
"Here in Indonesia, SonicWall Capture Client costs five hundred thousand rupiahs for every endpoint. If I'm correct, you only have to pay the licensing fee, and there's no additional fee. To me, the pricing for SonicWall Capture Client is four out of five."
"In terms of licensing costs, Carbon Black CB Defense was all associated with CROW and the services my company is using with them, so it came all-inclusive."
"The product’s price is less expensive than other vendors."
"VMware Carbon Black Endpoint is an expensive product."
"The pricing is very high."
"The licensing cost is on the more expensive side, but I thought it was worth it because they did a good job. It was one of the vendors I truly didn't have to worry about too much until this latest upgrade."
"The license is annual. It's a standard license."
"The price for the solution is completely at government level, meaning one which is very high."
"CB Defense is available on a yearly subscription and is priced by the number of endpoints."
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Top Industries

By visitors reading reviews
Government
11%
Computer Software Company
10%
Educational Organization
9%
Retailer
7%
Computer Software Company
14%
Financial Services Firm
12%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SonicWall Capture Client?
SonicWall Capture Client's scalability is nice.
What is your experience regarding pricing and costs for SonicWall Capture Client?
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
What needs improvement with SonicWall Capture Client?
SonicWall Capture Client could benefit from an improved graphical user interface with more modern and minimal icons. Additionally, one of the drawbacks is that I cannot use Advanced and Premier lic...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

No data available
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Luton College
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about SonicWall Capture Client vs. VMware Carbon Black Endpoint and other solutions. Updated: May 2025.
859,438 professionals have used our research since 2012.