SolarWinds Server and Application Monitor vs WhatsUp Gold comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jun 29, 2023

We performed a comparison between SolarWinds Server and Application Monitor and WhatsUp Gold based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: According to the reviews, SolarWinds' setup is straightforward and easy to use, while WhatsUp Gold is more complicated and time-consuming to set up. Users have also mentioned that SolarWinds provides better support and documentation during the setup process.
  • Features: SolarWinds Server and Application Monitor provides comprehensive monitoring features such as process and service monitoring, network device performance monitoring, and infrastructure dependency mapping. It also offers intuitive components and cable monitoring. On the other hand, WhatsUp Gold offers auto scanning for rogue devices, cost-effectiveness, NetFlow monitoring, real-time monitoring, server health and uptime monitoring, virtualized maps, and accurate network monitoring.
  • Pricing: SolarWinds' pricing is based on the number of devices and modules included, and its licensing is yearly without additional costs. However, some users may find it expensive. On the other hand, WhatsUp Gold's pricing is per device, per year, and its licenses are perpetual with auto-renewal. 
  • Service and Support: While some customers have positive experiences with SolarWinds Server and Application Monitor, others have experienced negative feedback on wait times and expertise. On the other hand, customers have generally had good experiences with WhatsUp Gold's customer service, although there are concerns about limited certified engineers in some countries.
  • ROI: SolarWinds Server and Application Monitor and WhatsUp Gold both provide beneficial returns on investment. SolarWinds concentrates on enhancing the operation of servers and applications, whereas WhatsUp Gold enhances network visibility and speeds up the process of troubleshooting.

Comparison Results: SolarWinds Server and Application Monitor provides more extensive monitoring capabilities, infrastructure dependency mapping, and powerful network devices' performance monitoring, making it the preferred solution. Although WhatsUp Gold is stable, easy to set up, and cost-effective, it lacks code-level monitoring of applications and software-defined network monitoring capability. 

To learn more, read our detailed SolarWinds Server and Application Monitor vs. WhatsUp Gold Report (Updated: March 2024).
768,886 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"SSL Certificate Monitoring and Expiry Alerting""The solution is end-to-end from the network and the application to the processes. Everything about the enterprise infrastructure is being covered by the solution. It's easy to use and easy to navigate and one of the leaders among monitoring solutions.""It is simple to implement and can provide fairly decent Windows-based monitoring, beyond simple SNMP. It is great for monitoring newbies and smaller shops.""Solarwinds has an open database that allows you to do serious integrations. It doesn't matter which service desk you have, you can implement and integrate it with SolarWinds.""AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint.""The product integrates with Remedy.""Extremely user friendly: Any IT professional can learn how to admin NPM in a short time.""The most valuable feature is application monitoring."

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"WhatsUp Gold is very easy to deploy.""This is a good, stable network monitoring solution for devices.""The documentation is very good.""The most valuable feature is the monitoring of resources.""Auto scanning is most valuable. It looks for rogue devices on your network.""The most valuable features are network bandwidth monitoring and monitoring device health.""The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit.""The product is reasonably priced."

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Cons
"SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring.""Downside of the tools is the web console are hung or crash. It need to improve the performance.""Support for the IBM Mainframe is needed.""Nodes in Azure are able to be monitored with the use of agents, but this does not apply to cloud service offerings that are not node based.""Currently SolarWinds SAM offers AppInsight for modern versions of: IIS, Exchange, SQL Server. They have shown to be powerful and insightful tools. However, AppInsight needs to be offered for more applications: Citrix, SharePoint, AX, etc.""The major concern in the product revolves around application performance monitoring since end-to-end application monitoring is not possible with the tool.""They should incorporate more artificial intelligence. There should also be more predictive features.""SolarWinds Server and Application Monitor could improve by having a cloud version. They have an observability platform but it still needs to be maintained by us."

More SolarWinds Server and Application Monitor Cons →

"The point system is not clear and clarity around this would improve our understanding of the system.""We can never achieve or get a good picture of the network topology.""I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring.""Adding on services increases the cost and on the version we have there is no option for ATM monitoring.""The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions.""I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy.""Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity.""The product is old and not updated."

More WhatsUp Gold Cons →

Pricing and Cost Advice
  • "I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
  • "When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
  • "Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."
  • "I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."
  • "Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
  • "SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."
  • "Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
  • "The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
  • More SolarWinds Server and Application Monitor Pricing and Cost Advice →

  • "Pricing is reasonable compared to other products."
  • "I'm not sure, but it's expensive. We don't pay any additional fees."
  • "The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
  • "The pricing can be on the expensive side when considering competing products."
  • "There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
  • "It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
  • "The most valuable feature is the cost compared to other solutions."
  • "This is a well priced solution."
  • More WhatsUp Gold Pricing and Cost Advice →

    report
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    Questions from the Community
    Top Answer:The price is too high. The tool is overpriced. We don't need all the features. The product must minimize the features and reduce the price. It all comes down to pricing. The customers find it pretty… more »
    Top Answer:The biggest pain point is root cause analysis. It is difficult to analyze, assess, and warn my IT department about what will happen in the next five hours. It is also difficult to use AIOps to reduce… more »
    Top Answer:The solution effectively monitors network devices and servers.
    Top Answer:I cannot provide a price rating because we purchased a one-time perpetual license. It's all ours, and we're still enjoying it. We renewed support until last year, but we didn't get benefits from it.
    Top Answer:There is room for improvement in server management and application monitoring. An additional feature I would like to see in the next release would be more detailed application monitoring capabilities.
    Ranking
    Views
    5,175
    Comparisons
    3,398
    Reviews
    9
    Average Words per Review
    427
    Rating
    7.4
    Views
    949
    Comparisons
    727
    Reviews
    6
    Average Words per Review
    309
    Rating
    7.2
    Comparisons
    Also Known As
    SolarWinds SAM
    Learn More
    Overview

    SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

    Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

    Sample Customers
    Andr. L. Riis AS, NetSuite
    Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Construction Company13%
    Energy/Utilities Company7%
    Recruiting/Hr Firm7%
    VISITORS READING REVIEWS
    Educational Organization40%
    Computer Software Company10%
    Government8%
    Financial Services Firm6%
    REVIEWERS
    Financial Services Firm21%
    Government16%
    Energy/Utilities Company11%
    Retailer11%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Government11%
    Financial Services Firm9%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise15%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise48%
    Large Enterprise41%
    REVIEWERS
    Small Business24%
    Midsize Enterprise20%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise17%
    Large Enterprise59%
    Buyer's Guide
    SolarWinds Server and Application Monitor vs. WhatsUp Gold
    March 2024
    Find out what your peers are saying about SolarWinds Server and Application Monitor vs. WhatsUp Gold and other solutions. Updated: March 2024.
    768,886 professionals have used our research since 2012.

    SolarWinds Server and Application Monitor is ranked 21st in Application Performance Monitoring (APM) and Observability with 38 reviews while WhatsUp Gold is ranked 36th in Application Performance Monitoring (APM) and Observability with 22 reviews. SolarWinds Server and Application Monitor is rated 8.0, while WhatsUp Gold is rated 7.8. The top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and ServiceNow Discovery, whereas WhatsUp Gold is most compared with SolarWinds NPM, Zabbix, Grafana, PRTG Network Monitor and Nagios XI. See our SolarWinds Server and Application Monitor vs. WhatsUp Gold report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors and best Server Monitoring vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.