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Smartsheet Reviews

Vendor: Smartsheet
4.0 out of 5
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Smartsheet mindshare

Product category:
As of August 2025, the mindshare of Smartsheet in the Project Portfolio Management category stands at 9.1%, up from 7.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Project Portfolio Management Market Share Distribution
ProductMarket Share (%)
Smartsheet9.1%
ServiceNow Strategic Portfolio Management11.2%
Planisware10.2%
Other69.5%
Project Portfolio Management

PeerResearch reports based on Smartsheet reviews

TypeTitleDate
CategoryProject Portfolio ManagementAug 27, 2025Download
ProductReviews, tips, and advice from real usersAug 27, 2025Download
ComparisonSmartsheet vs PlaniswareAug 27, 2025Download
ComparisonSmartsheet vs ServiceNow Strategic Portfolio ManagementAug 27, 2025Download
ComparisonSmartsheet vs Broadcom ClarityAug 27, 2025Download
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TitleRatingMindshareRecommending
Jira4.1N/A91%275 interviewsAdd to research
monday.com for Enterprise4.76.8%98%227 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business16
Midsize Enterprise2
Large Enterprise19
By reviewers
By visitors reading reviews
Company SizeCount
Small Business132
Midsize Enterprise86
Large Enterprise422
By visitors reading reviews

Top industries

By visitors reading reviews
Manufacturing Company
13%
Government
10%
Healthcare Company
9%
University
7%
Computer Software Company
5%
Construction Company
5%
Financial Services Firm
5%
Insurance Company
4%
Educational Organization
4%
Real Estate/Law Firm
3%
Energy/Utilities Company
3%
Legal Firm
3%
Non Profit
3%
Retailer
2%
Media Company
2%
Performing Arts
2%
Wholesaler/Distributor
2%
Pharma/Biotech Company
2%
Hospitality Company
2%
Recreational Facilities/Services Company
2%
Comms Service Provider
2%
Consumer Goods Company
2%
Transportation Company
1%
Marketing Services Firm
1%
Non Tech Company
1%
Aerospace/Defense Firm
1%
Outsourcing Company
1%
Logistics Company
1%

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Smartsheet customers

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Smartsheet Reviews Summary
Author infoRatingReview Summary
Project Manager at Amgen2.0I use Smartsheet for tracking projects and portfolio activities, offering valuable dashboarding for collaboration. While integrating and collaborating efficiently, it lacks some advanced features like baselines compared to Microsoft Project, which offers more scripting capabilities.
Strategic Programs Vice President, Project Management Office at a financial services firm with 11-50 employees3.5I used Smartsheet for project management in the financial services industry, finding its online availability useful but hindered by constant logins. Despite my novice understanding, we explored alternatives like Proggio and Lucidchart for better project and process management.
Project Manager at USCCG4.0I have used Smartsheet across various sectors for its intuitiveness and flexibility, preferring it over Microsoft Project due to cost considerations. Although improvement is possible, previous issues have been resolved. I've also tested platforms like Monday and Confluence.
Solution Architect at Think People4.0No summary available
Senior Product Manager at Indian Institute of Management Calcutta4.0I primarily use Smartsheet for project management due to its flexibility and intuitive nature. While it's cost-effective and supports efficient communication, it lacks integration and automation capabilities. Previously, I used Clarity, but it was too costly for smaller projects.
Contract Programme Manager at a manufacturing company with 5,001-10,000 employees3.0I find Smartsheet useful for collaboration due to its email notifications, enhancing workflow efficiency. However, its project management capabilities are lacking compared to Microsoft Project, as it requires manual input for dependencies, which I find frustrating.
Judicial Technician (Strategic Management / Project Management) at TJPR4.0In my public organization, Smartsheet simplifies access with just a link and password, aids in project proposal collection, and offers valuable tools like Gantt charts for compliance. Improvements are needed in text mining and comprehensive search within attachments.
President at Oti4.0I use Smartsheet to store project files, create schedules, automate approvals, and design dashboards. I appreciate its integration with Excel, allowing familiar formula use. It needs better integrations with platforms like QuickBooks and SAP to enhance data access.